How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREBig O Tires
Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #709Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 512 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big O Tires for 8 kinds of job.
Big O Tires for tires
Clear ✕All 51 Google reviews tagged “Tires”
Victor hooked me up! Beautiful location. Victor was able to help me out quickly and get me on my way. Definitely will be returning and giving this Big O more of my business.
I took my car in to have a tire repaired and had the pleasure of working with Victor and Luis! They provided excellent customer service and were professional, friendly, and easy to work with from start to finish. I especially appreciated that there was absolutely no pressure to purchase new tires. They simply took…
Great staff looks great drives great
Luis at Big O got me patched on the tire and even put the wheel back on and I didn’t even ask for it! Great service fast and efficient work. I’d give 10/5 stars if I could! Highly recommend
Great experience at Big O Tires! luis and victor helpful, and professional. They got me taken care of quickly and made the whole process easy. I really appreciated the good customer service and would definitely recommend Big O Tires to anyone needing tires or car service.
Came and took care of a nail in my tire! Since I got my tires at a different location they didn’t even charge me! Lots of space to sit.
This is my current review: I got a call after posting my original review, from someone at Big O. I had called the corporate feedback line but the guy on the phone was kind of lackluster. The person that called me here locally was very nice, understanding and we worked things out to where I'm comfortable giving them…
The service was good and fast Victor E. Is the best. kind and helpful.
Victor was great help with my car will come again
I came to Big O Tires today To get my tire patched. Victor and Louies were fast and super helpful. I highly recommend this location!
Victor, and chay were very helpful getting our tire patched up and even went out of their way to get us washer fluid.
So kind! So fast! GREAT customer service! Victor, Luis and Chai are the BOMB!
Luis and victor did a fantastic job getting me in and out. Service was amazing. Highly recommend
Thank you, Victor for the great customer service on helping me get my wife’s tire fixed. Would recommend anybody needing any kind of work. Go to Big O tire off 126th in Riverton.
Great staff. Great service.
Chay was awesome today! I had a tire losing pressure and stopped by. He took care of me immediately, fixed the tire and made my whole day better. Will visit again with future needs!
Chay Tanpirak was great to work with. Diagnosed the problem and had it solved so fast! Great help!
Victor and Luis are very kind and professional workers, Without a doubt a place I will return to whenever I need to.
Victor and Luis are the goats, they fixed up our flat tire, and changed it in a jiffy. Extremely nice people and were very welcoming, we came all the way from Arizona, and they’ve been a great help!
Been to the shop with flat tire Victor and Louis fixed it up real quick. It wasn’t a hassle and I was satisfied with the outcome.
Excelente atención, servicio super rápido y muy amables todas las personas. En especial Victor y Luis son las personas que me atendieron.. 100% recomendado
Highly recommend, the staff was friendly and we were in an out in less than 45 minutes with a flat time!
Excelente service @Victor
Thank you victor and Luis for helping me
It had been a weird couple of days, and to top things off, I picked up a bolt in one of my tires. Great, one more thing to deal with. So I head down to Big O Tires to see what we could do. The front desk guy, Chay Tanpirak, greets me like an old friend, and immediately puts me in a better mood. They get my truck in…
Victor was very helpful today! Big O tires 🛞 is where it's at!!
Excelente servicio y la atención por el Sr Víctor Gómez altamente recomendado
I brought my X7 in with a slow leak and Luis and Victor were super helpful in getting it fixed up and taking care of it in a timely manner. One of the best customer services I’ve received at a tire shop. Will definitely be returning and couldn’t recommend this place enough. They will take care of you.
Luis was great, awesome employee. New tires went on fast.
Excellent customer service! Impressive how far above expectations Luis went to ensure that my truck was aligned and safe for my daughter to drive. Thanks Riverton Big O for raising the bar!
Great team. Victor and team are a bar above others. Been to other Big-O stores. This store has a team that is better than others; thorough, friendly, knowledgeable, no pressure, provides recommendations, timely, etc. Try them and you will see a difference. Couple things that could be better; parking is further from…
The Riverton location at 2158 W 12600 S has been exceptional in fulfilling my personal and business fleet repair needs. Victor & team have gone above and beyond to ensure we are taken care of timely and reasonably priced.
My husband and I have stopped in there twice in the last two months to get tires fixed. These guys are great. Chay was super helpful this morning.
I needed 2 tires ASAP as my wife was about to go into labor and needed my car safe for the ride home with new baby. The team here helped me get in and out in about an hour. Great experience and appreciate the speed but also quality of service.
I needed new tires and the one thing that is super important to me was road noise and tires that have low road noise. The customer service was excellent and the gentlemen answered all my questions and delivered on what I needed. I will be back for sure. Thank you.
I love going here for any car issues or basic maintenance. They are always very knowledgeable, and super friendly. I never feel like they are trying to sell me something extra. And they always get me in and out fast. Lucas and Victor are great!
Awesome service! Victor was so helpful! Fast amd easy!
Fast friendly and efficient.
I LOVEEEEE this big o. they rescued me 5 years ago when no one else could & treated me so well since then! Even my parents switched tire shops when they heard how great I had it over here :) Most of the time I go I don't even owe them money for stuff because my tires are from there. Very fun surprise! highly recommend!
Today experience was great. I was helped Victor today who was very helpful, professional and kind. I will be returning to this location
We had a screw in our tire and went to get it fixed. They told us not only that we have something wrong with another tire but that our tires needed to be replaced. Our tires aren't that old and still have lots of good life. We took it to another store and they fixed it. Felt like they were just trying to get us to buy a whole new set of tires
wonderful service, kind and attentive staff, car was exceptionally taken care of, will always come (and recommend) this location!
This team has always treated me so well, definitely have a customer for life.
Such a great staff! Victor is always friendly & knowledgeable. I appreciate how they go the extra mile with us instead of just sending us on our way without completely solving the issue.
Pulled in and they aired up all my tires quickly and sent me on my way. Very nice and professional. 10 out of 10 recommend
Victor was amazing to work with! I took my work truck to these guys because my back passenger tire kept going flat and they fixed me up. Best customer service ever! Highly recommend.
Super friendly and helpful staff! Definitely recommend this location! We go out of our way to come this Big O!
Great service. Tires were replaced quickly! All the staff were professional special thanks to Luis and Victor! Thank you!
Amazing service, Chay was of great help and guidance. Helped me with a last minute appointment and it took no more than 30 minutes. Highly recommend for a friend and honest service.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 51 | — |
| Tire rotations | 7 | — |
| Oil change | 6 | — |
| Wheel alignment | 6 | — |
| Auto brake repair | 4 | — |
| Vehicle Inspection | 3 | — |
| Steering & suspension repair | 3 | — |
| Auto engine diagnostic | 3 | — |
