Analyzing 7,571,1867.6M ReviewsFor 21,33921.3K Experts

Experts Reviews · Company report
Big O Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Big O Tires

Rifle, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 337 Google reviews

📞 Call (970) 307-7010Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big O Tires is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big O Tires is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big O Tires is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big O Tires is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big O Tires is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big O Tires is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Big O Tires for 8 kinds of job.

Big O Tires for auto tire replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto tire replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Auto tire replacement”

Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

2000 miles from home. The guys were awesome. Got me fixed in no time. Highly recommend this place

Great priceAuto tire replacement
Ted1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quick and easy Bill is the best thank you so much!!!!

Customer photo from Ted's review
Great priceAuto tire replacement
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have dealt with Big O Tires in Rifle on multiple occasions and have had positive experiences every time. They are courteous, knowledgeable, transparent in their sales and service and take the time to answer any questions with professionalism. I recommend them.

Reasonable priceWheel alignmentAuto tire replacement
WayneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The staff here are friendly and good communicators. I have used their services sebveral times and will go back again.

Reasonable priceTiresTire rotationsAuto tire replacement
Zilah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alexis & Kameron were life savers, we had a huge road trip ahead of us & noticed our tires were feeling shaky. They knew exactly what to do & treated us kindly. Their expertise put our minds at ease for our road trip and sent us on out way! Highly recommend!!! Ask for them!

Great priceAuto tire replacement
becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

While I won’t go to the Glenwood BIG 0 any more d/t incompetence, the new Rifle location was a much better experience. I appreciated the efficiency and honesty of the tire technicians and mechanics.

Reasonable priceAuto tire replacement
Carlina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Was happily willing to order my tires for me. My appointment was at 9an and I was done by 9:40am.

Great priceTiresAuto tire replacement
wendallLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Called this morning to inquire about tires and the next thing I knew I had 4 new tires and my oil changed all before noon on a Saturday! Such great service. Highly recommend.

Great priceAuto tire replacementOil change
patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great customer service! They took extra care with my wheels while mounting tires!

Great priceAuto tire replacement
Khory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Good customer service nice people. Thank you

Reasonable priceAuto tire replacement
Carrie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Big O Tires is great! RJ was wonderful and super informative! So glad Rifle finally has a shop like this one and technicians like RJ! They sure don’t call him handy Randy for nothin!

Great priceWheel alignmentBrakesAuto tire replacement
MattLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great place, reasonable pricing on new tires got a set for my Grand Cherokee. Manager Bill is a great guy and personable with everyone. Really happy they finally have a location in Rifle.

Reasonable priceTiresAuto tire replacement
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Rating only, no written review.

Reasonable priceTire rotationsAuto tire replacementOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 32%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires118—
Oil change44—
Tire rotations30—
Wheel alignment22—
Auto tire replacement13—
General repairs & maintenance10—
Steering & suspension repair8—
Steering & suspension replacement8—

Compare with

NOVUS Glass of Rifle logoNOVUS Glass of RifleExperts Score 98Rifle · 5.00★High Torque Diesel & Auto logoHigh Torque Diesel & AutoExperts Score 98Rifle · 5.00★IDOS Cycle logoIDOS CycleExperts Score 97Rifle · 4.96★