How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREBig O Tires
Rifle, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 337 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Big O Tires for 8 kinds of job.
Big O Tires for oil change
Clear ✕All 44 Google reviews tagged “Oil change”
Big O in Rifle is the best ever! Amazing service as always!
Hands down, or as I like to say...all HANDS UP 🙌🙌🙌 for this BIG-O location experience. - Randy Jr. & Randy Sr. along with the shop techs were absolutely wonderful to deal with. Quick entry for an oil leak emergency, fastest turn around I've ever recieved and in a day and age where customer service seems to be a…
Kam has exceptional customer service.
They got my vehicle Quick. Guys there were very friendly and accommodating great experience
Have been in many times for our business, amazing service. This is my go-to for personal vehicles as well!
The staff here are friendly and good communicators. I have used their services sebveral times and will go back again.
Hands down the best in town! Bill, Martin, Randy Sr., Randy Jr, Nate & Greg ALWAYS take care of us and also helped support our small business when the building was originally being built! Big O is the place to go for all your vehicle maintenance & tire needs!
Very quick and well done. I talked to Kameron, he was very professional and polite. Over all a good job!
Went in for an oil change this morning, excellent service from start to finish! Alexis was knowledgeable, honest, and the rest of the crew was respectful of my time. They explained what my vehicle needed, answered my questions, and completed the service promptly. Fair pricing and great customer service!!! As always, I highly recommend BIG O in Rifle!!!
Good Customer Service, very knowledgeable about everything.
Kameron always takes great care of me when I come get my oil changes done here! Quick and friendly service!
Great place to get your car serviced. Fast, friendly and reliable!! Goes above and beyond. Thank you Mr. Randy for your servicing our car.
I started going to this location when they opened for various services, today Bill was awesome got me in and out super quick with an oil change and tire rotation. Thank you!
Fast, Friendly and efficient. They had me in and out the door quicker than anticipated. Great customer service. Highly recommend!
R.J. at the Big O Tires in Rifle, CO is so friendly and knowledgeable! Him and the entire team always take great care of my vehicle! They do so much more than just tires! Thank you R.J.!
Always incredibly kind and helpful everytime I come in. I’ve been a regular for as long as I’ve had my car and they’ve always been so great!
Rifle Big O employs the greatest customer service team in Colorado!
RJ in rifle is the best thing that ever happened to big o hes honest personable a delight to work with
Finally a local place i can trust! The guys there are always friendly and helpful, knowledgeable and professional. They gave me a quote, right up front, and they stuck to it. My car did not take an extra minute longer than they said it would.
Kameron was very prompt and kind. He helped me set up an appointment for an oil change and also help me when I came back for the drop off. He is a great employee and I'll be coming back in the future. Thank you
Customer service is fantastic, they handle busy days with grace and kindness, definitely will be going here again!
Randy was a great help- service was fast and affordable and I really appreciate the friendliness of the staff!! Will return. :)
Called this morning to inquire about tires and the next thing I knew I had 4 new tires and my oil changed all before noon on a Saturday! Such great service. Highly recommend.
Great service at this location, reasonable prices. Great to have this option in town.
Assistant manager Rj Marquez was so kind, prompt, and helpful getting my vehicle in and out for service on a day I needed something to go right. Thankful for his help. Big O is lucky to have him. Highly recommend RJ
Great customer service! Unexpected issues caused a longer time for service. The Big-O staff took me home so I could get ready for work and take care of my dogs, then took me 40 minutes to work and had my truck ready before I got off work. Thank you Rifle Big-O!!
Kameron excels at communication and customer service, work was completed on time, clean and proud facility, will continue my auto service needs with Big O.
I like coming into this place.They don't try to push things you don't need on your car , they're honest and reliable
Had the best experience at Big O in Rifle! After being a Discount Tire customer for over 10 years, my first visit and tire purchase here was simple, easy, and straight to the point — no hassle, no headache, just great service. It’s awesome to finally have something this good in our area. Way to go, Rifle! 👏🚗
Great service, communication on point. Thank you Kameron and Andrew!
Randy and the whole team are literally the best. They always get me in and out. They have amazing customer service!!
Fast, friendly service!
Staff is incredible, lobby is clean, service is quick!
Every time has been a great experience with these guys! Always friendly, helpful, quick to get us in last minute or early on getting us in on appointments. Been going to them since they opened! They do a great job!
Big O Tires is great! RJ was wonderful and super informative! So glad Rifle finally has a shop like this one and technicians like RJ! They sure don’t call him handy Randy for nothin!
QUALITY, CARING , EFFICIENT! Rarely do i post online anything but These Guys Deserve BEST award for * extrême efficiency * quality service * The ever-so elusive/often-missed KINDness factor. My vehicle needed an oil change, on a Saturday, and without even an appointment, the hard-working organized group at this…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 118 | — |
| Oil change | 44 | — |
| Tire rotations | 30 | — |
| Wheel alignment | 22 | — |
| Auto tire replacement | 13 | — |
| General repairs & maintenance | 10 | — |
| Steering & suspension repair | 8 | — |
| Steering & suspension replacement | 8 | — |
