How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREBig O Tires
Rifle, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 337 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Big O Tires for 8 kinds of job.
Big O Tires for tires
Clear ✕All 118 Google reviews tagged “Tires” · showing 40
Bill is an excellent customer service representative
We made an appointment and didn't wait long to check in. The staff was friendly, knowledgeable, and efficient. We were in and out in a little more than an hour. The tires are great and my truck is running smooth. I'm going back to have them tighten my shifter in a week. Great job, thanks.
Every time I am at Big O and Bill is there, I feel fortunate. I don’t always get to see him but from clear back when he managed the Glenwood store, he’s been so nice to me. He may not remember, but back then, my little brother on leave from the military, was visiting in a crappy old car and lost a tire. Bill…
Randy was great! Thank you for the quick service on my new tires.
Great service friendly environment
Excellent customer service from Cameron in Rifle CO!
I was greeted at 7:15 as I finished parking my vehicle. Staff was extremely apologetic about my wait as my arrival was before the service technician was available. The problem was identified and repaired. Very satisfied.
This place great with a very professional staff. I needed a slow leak repaired in one of my tires, I made an appointment and got in right on time. They found the problem and were done in 45 minutes. They let me know what they found and introduced me to the technician making the repairs, very through and customer…
They got my vehicle Quick. Guys there were very friendly and accommodating great experience
All the guys at this Big O were very helpful and kind so glad I chose this big o for my service needs.
Professional, friendly, and helpful.
Have been in many times for our business, amazing service. This is my go-to for personal vehicles as well!
Alexis was great, he got us in and out. Service was quick and fast.
I have been going to Big O Tires since I was 18 years old and now I am 58 and have always gotten excellent service! Every time I am there I hear them tell a customer that there is no charge to fix their flat tire! I have never known a company to actually try this hard to get customers back!!
Great service and price matched!
One of the tires on my travel trailer developed an air leak which put my wife and I in a tough spot. Big O Tires promptly repaired the tire and got us back on the road. The staff was very kind and professional, and the service was greatly appreciated!
Always friendly and able to get me in quick. Repair flats quickly. Able to diagnose more than just tire issues and fix them. Been very happy with this Big O Tire shop in our area! Update: I've since used these guys for tire rotations, brakes, shocks, and other minor repairs. They did a great job and were reasonably…
Big O Tires in Rifle is great! I highly recommend Randy SR. and the entire team. As a business owner of a trucking/hauling business I rely on them for all of my needs for a fleet of trucks and trailers. They are very attentive and professional. . They give great customer service and make the overall experience both quick and easy.
Great Service, Great price on Big O tires, Kameron and the team are the best 👌
Cameron and crew were so amazing. My tire had a leak that I brought in without an appointment. They patched me right up and filled all my tires!!! Thank you Big O for being so awesome!
Fast friendly service!
Big O in Rifle is wonderful. Easy scheduling, reasonable prices and wonderful customer service. Bill was incredible and made the experience fun and Easy. Highly recommend!
The staff here are friendly and good communicators. I have used their services sebveral times and will go back again.
Bill was awesome! Super friendly and very helpful!!
Bill was excellent very friendly and knowledgeable The rifle big o is one of the best stores I’ve dealt with.
Thank you Big O employees, I am a regular customer and have seen everyone that walks through their door be greeted warmly and receive excellent service and concern for their safety on the road. I won't shop anywhere else.
Hands down the best in town! Bill, Martin, Randy Sr., Randy Jr, Nate & Greg ALWAYS take care of us and also helped support our small business when the building was originally being built! Big O is the place to go for all your vehicle maintenance & tire needs!
Amazing, quick and excellent service. Bill and the team did a great job taking care of me!
Very helpful!! Amazing customer service! Bill was an amazing help.
Awesome service! Very quick and good prices. Thanks Randy!
Absolute best customer service and experience at a tire shop! I’ve been driving from California to St. Louis for school blew a tire on my trailer and had to stay the night near the shop. In the morning they let me know they didn’t have the tire I needed for my trailer in stock, but they allowed me to buy tires from…
Super fast and easy to deal with. Pain free
Rj and Randy sr are great. Highly recommend
I was greeted with kindness by the Manager, Kameron (Highly appreciated after getting off the mountain with a flat tire). Him and the crew were respectful, helpful, and honest. This is my second time buying a set of tires from these guys and it won’t be my last.
The team was great!
Great service. Friendly. Knowledgeable. Kam and his fellow team members were terrific.
Nice and service was fast.
Staff was friendly and quick to get my new tires installed.
Very friendly and accommodating. Got me right in for new tires.
Fast & friendly service fixing a tire on no notice!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 118 | — |
| Oil change | 44 | — |
| Tire rotations | 30 | — |
| Wheel alignment | 22 | — |
| Auto tire replacement | 13 | — |
| General repairs & maintenance | 10 | — |
| Steering & suspension repair | 8 | — |
| Steering & suspension replacement | 8 | — |
