Experts Reviews · Company report
Big O Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Big O Tires

Rifle, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 337 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big O Tires is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big O Tires is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big O Tires is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big O Tires is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big O Tires is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big O Tires is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Big O Tires for 8 kinds of job.

Big O Tires for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 142
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Wheel alignment”

Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have dealt with Big O Tires in Rifle on multiple occasions and have had positive experiences every time. They are courteous, knowledgeable, transparent in their sales and service and take the time to answer any questions with professionalism. I recommend them.

Reasonable priceWheel alignmentAuto tire replacement
MarcLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I needed my alignment done on my car. This place was courteous very clean very efficient and I got back on the road and feel much better knowing everything‘s in check. The staff was amazing.

Great priceWheel alignment
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

All the guys at this Big O were very helpful and kind so glad I chose this big o for my service needs.

Great priceTiresWheel alignment
JeffLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been going to Big O Tires since I was 18 years old and now I am 58 and have always gotten excellent service! Every time I am there I hear them tell a customer that there is no charge to fix their flat tire! I have never known a company to actually try this hard to get customers back!!

Reasonable priceTiresWheel alignment
ARMANDO1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great Service, Great price on Big O tires, Kameron and the team are the best 👌

Great priceTiresWheel alignment
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you Big O employees, I am a regular customer and have seen everyone that walks through their door be greeted warmly and receive excellent service and concern for their safety on the road. I won't shop anywhere else.

Great priceTiresTire rotationsWheel alignment
TayaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hands down the best in town! Bill, Martin, Randy Sr., Randy Jr, Nate & Greg ALWAYS take care of us and also helped support our small business when the building was originally being built! Big O is the place to go for all your vehicle maintenance & tire needs!

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alexis and the team always do a great job!

Great priceTiresWheel alignment
Mario4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Best to make an appointment with them ahead of time. They tend to get busy, but their service was good and often updated us on the car and apologized for the delay.

Reasonable priceTiresWheel alignment
Eeee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I love bringing my truck and car to big o tires! Im so thankful for the opening of the rifle location. Randy was excellent fast and friendly. He was very informative and provided all the answers i was seeking.

Great priceTiresWheel alignment
BriceLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Headline: Great service, just watch the turn-in! I highly recommend this Big O location for anyone seeking efficient vehicle maintenance. While the brand carries a slight premium, it is justified by their stellar reputation and the inclusion of lifetime wheel alignments. The facility itself is pristine and modern.…

Reasonable priceTiresWheel alignmentBrakes
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have used big o here in rifle for both my truck and my daughters car. They were super professional and easy to work with! I highly recommend these guys!

Great priceSteering & suspension replacementTire rotationsWheel alignment
Adal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Carter was friendly and he got me taken care of

Wheel alignment
Rosa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Service was fast and I was in n out. The gentleman who assisted me was professional and explained everything to me. Definitely referring my friend’s and family to this location.

Wheel alignment
Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service. They were fast and do good work! Thanks!

Great priceTire rotationsWheel alignment
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My car went into a ditch. Everyone was really nice and helpful with inspections and alignment. Great service.

Great priceWheel alignment
shanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Assistant manager Rj Marquez was so kind, prompt, and helpful getting my vehicle in and out for service on a day I needed something to go right. Thankful for his help. Big O is lucky to have him. Highly recommend RJ

Great priceTiresGeneral repairs & maintenanceWheel alignment
Ig1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing Customer service ! Only place I take my trucks to!

Great priceTire rotationsWheel alignment
ReheaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Had the best experience at Big O in Rifle! After being a Discount Tire customer for over 10 years, my first visit and tire purchase here was simple, easy, and straight to the point — no hassle, no headache, just great service. It’s awesome to finally have something this good in our area. Way to go, Rifle! 👏🚗

Great priceTiresTire rotationsWheel alignment
Sheree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always friendly!

Great priceWheel alignment
Carrie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Big O Tires is great! RJ was wonderful and super informative! So glad Rifle finally has a shop like this one and technicians like RJ! They sure don’t call him handy Randy for nothin!

Great priceWheel alignmentBrakesAuto tire replacement
Ballard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension replacementTire rotationsWheel alignment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 32%Overpriced 1%Not sure 2%

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