Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts

Experts Reviews · Company report
Big Rich Hauling & Junk Removal Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Big Rich Hauling & Junk Removal Services

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 71 hauling services · 5.0★ from 513 Google reviews

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Report card

Percentile vs other hauling services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Rich Hauling & Junk Removal Services is better than 100% of hauling services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Rich Hauling & Junk Removal Services is better than 100% of hauling services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Rich Hauling & Junk Removal Services is better than 100% of hauling services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Rich Hauling & Junk Removal Services is better than 100% of hauling services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Rich Hauling & Junk Removal Services is better than 100% of hauling services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Rich Hauling & Junk Removal Services is better than —% of hauling services.–
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Reviews for your job

Customers hired Big Rich Hauling & Junk Removal Services for 8 kinds of job.

Big Rich Hauling & Junk Removal Services for yard debris removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard debris removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 43

All 14 Google reviews tagged “Yard debris removal”

DJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff & Joe were on time. They were very respectful and professional. They took everything. They even swept the garage floor.

Appliance removal & disposalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fair price, quick and courteous removal and left the site very clean. Also very flexible in scheduling

Yard debris removal+ Responsiveness+ Punctuality+ Quality
Vincent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company came out in very little time notice, about a hour away from where they were located at the time I called, and they came and cleaned out my whole yard filled with so much branches and trash all over our yard from animals getting into. The crew they sent out was very friendly and awesome with the job and…

Yard debris removal+ Responsiveness+ Punctuality+ Quality
Heidi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are AWESOME! They had our half load in the trailer in less than a half hour — wow. They swept up and left no trace of our junk. I will absolutely call them again when needed.

Junk removalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called Big Rich in the morning and he was there by 3 pm sharp w a crew of four. They took furniture, garden debris, they took it all. He quoted me a fair price and I was grateful. His truck and trailer looked very functional also.

Furniture removalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
J5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Big Rich Hauling removed an old, wooden deck in my backyard. The team was on time and completed the job professionally and also did a great cleaning the area afterwards. I also used their service to deliver trees from a nursery to my house on VERY short notice. I recommend them highly and will use them again in the future.

Construction debris removalJunk removalYard debris removal+ Responsiveness+ Punctuality+ Quality
Kay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience dealing with this company from start to finish!!👍 Big Rich came to give us an estimate and took time to answer all our questions. Christian and Brandon came to pick up our junk pile (from 18 years of accummulation!), plus a rototiller, and lawn mower. They also dismantled an old shed and cleaned…

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Dominic8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called yesterday (1/30/22) they answered the phone immediately. Provided a great quote over the phone (ONLY NEEDED PICTURES) so that was nice and easy, no wasted time. Set up an appointment for today (1/31/22), 3pm-5pm, They had a cancellation and were actually able to come out much sooner. We actually had a little…

Junk removalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Affordable and very fast service. The team showed great customer service and even cleaned the garage after they had finished loading. Would definitely use them again for future hauling.

Junk removalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Big Rich services on a number of my real estate deals they have never let me down always exceeds my expectations. Great value too 🤗

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Wilson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Junk removalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Junk removalHazardous waste removal & disposalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
JoyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Neem4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Junk removalYard debris removal+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal48—
Trash removal & disposal39—
Furniture removal34—
House & garage cleanouts23—
Appliance removal & disposal14—
Yard debris removal14—
Construction debris removal7—
Electronic waste removal & disposal7—

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