Experts Reviews · Company report
Big Rick's Moving Co logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Big Rick's Moving Co

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 49 piano movers · 4.9★ from 312 Google reviews

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Rick's Moving Co is better than 95% of piano movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Rick's Moving Co is better than 89% of piano movers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Rick's Moving Co is better than 100% of piano movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Rick's Moving Co is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Rick's Moving Co is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Rick's Moving Co is better than 96% of piano movers.A
96

Reviews for your job

Customers hired Big Rick's Moving Co for 8 kinds of job.

Big Rick's Moving Co for senior moving

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Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$585–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Senior moving”

Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The 3 man crew was prompt, worked non-stop, and skillfully got all of our furniture and boxes into the truck in a way that protected our belongings. They are clearly experienced movers who never take a break, making sure our move 2 hours away to a new home, was completed as efficiently as possible.

Paid $1,500–2,000Great priceSenior movingIn-state moving
S.F.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We were very pleased with the service and would hire Big Rick and his crew again! We needed help at the last minute after another moving company had to push our moving date back by a few days. It was urgent and Big Rick pulled through for us. We called him the day before the move and he had a truck out there…

Senior movingLocal moving
E&SLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Moses and Sunny helped us unload a 28’ tráiler today for my in-laws. It was hot and the trailer had a liftgate which isn’t ideal for moving but these two guys knocked it out. I called 5 local moving companies and Ricks was literally the only company that picked up the phone when I called. Affordable and overall we…

Paid $1–500Great priceSenior movingOversized-item moving
Val2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you,Big Rick!! I used you because of our first phone call.You were curtious, straight forward about prices, no nonsense!! Your team helped me and my family twice!!Got the work done quickly and very efficiently! With abit of good humor along the way! Any one in Tucson who needs good help moving should call You!!!

Paid $500–1,000Great priceSenior movingMoving-related packing
Kris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rick, Moses, John and Trey did an excellent job of packing and moving a great variety of furniture and art, as well as a piano. They were thoughtful, polite anf patient throughout a twelve-hour workday. We would recommend them for any job. - Robert and Kristin Carrico April 19, 2026.

Paid $400–600Great priceSenior movingLocal movingMoving-related packing
Zachariah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great people, very efficient and willing to work with you, highly recommend

Paid $600–800Great priceSenior movingLocal movingOversized-item moving
Kaeli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We hired Rick's Movers to move heavy furniture and gym equipment to different locations in our house. The service was excellent from reserving the service all the way through to the moving. The reservation assistant was so accomodating and the two movers that performed our service were professional, careful,…

Senior moving
Tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I'm very impressed with the work that Moses and Johnny did for us. They were very kind and made us comfortable with their decisions regarding some tricky items. They were careful with all of our items during loading and unloading, and even helped us with items we forgot. Their rates were reasonable and I would use…

Reasonable priceSenior movingOversized-item moving
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Big Rock SAVED ME!! I had a sofa delivery which just left the sofa in it's box in my driveway. I called Big Rick to see if he could help me get it inside my house. He arrived within an hour, unboxed my sofa, set it up, and took away all the cardboard! BIG RICK IS THE BEST and I HIGHLY recommend his company to anyone!!! Thanks BIG RICK!!!

Paid $1–200Great priceSenior movingFurniture assembly
Eddie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Big Rick’s moving was great. Would recommend to anyone having to move in town, all the movers including Moses, Johnny, and Sunny were all great professional and did not stop working until everything was done. Would definitely use Bug Rick’s Moving again.

Paid $1,000–1,200Great priceSenior movingLocal movingMoving-related packing
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

UPDATE: They came to the rescue again. We moved here to be with mom and needed help unloading and setting up furniture. They worked us into their schedule and as always provided excellent service at an excellent price. I love this group and will be calling them for other jobs. Best company to work with. I…

Great priceSenior movingInterstate moving
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful and helpful! Will use again

Senior movingLocal moving
RICHARD5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hired Rick to move this very heavy hide-abed couch from a very challenged area to our home. Couldn’t have been more pleased how it was handled. Both Rick and his helper were very professional and skilled. Highly recommend Big Rick’s Moving Company.

Customer photo from RICHARD's review
Paid $1–200Great priceSenior moving
veronicaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

I will not use this company again. Moses in so many words made me feel like I had lied about the amount of stuff I had. Later I found the text message between myself and the owner Rick stating everything I had room for room and boxes I had. Even though Moses tried to tell me I had 60 boxes I counted them as he was…

Paid $200–400Reasonable priceSenior moving
Shea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great movers, treated my things respectfully, would totally recommend, price was great an everything was super clean!!!

Paid $400–600Great priceSenior movingOversized-item movingFurniture assembly
charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

great movers, nothing broken!

Paid $400–600Great priceSenior movingMoving-related packingOversized-item moving
Syarra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great movers, price is wonderful super respectful with my belongings, nothing broken, did great love them, would totally recommend!!!!! If I ever move again I will be calling

Paid $400–600Great priceSenior movingOversized-item movingFurniture assembly
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceSenior movingLocal moving

Price

$502-46% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving84$585–$1.5k
Oversized-item moving32$228–$933
Senior moving18$585–$1.4k
Moving-related packing17$403–$1.1k
Furniture assembly16—
In-state moving14$738–$2.5k
Interstate moving6$2.1k–$4.9k
Moving-related junk removal5—

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