Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Big Time Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Big Time Pest Control

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 693 Google reviews

📞 Call (916) 621-6536Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Time Pest Control is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Time Pest Control is better than 96% of pest control services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Time Pest Control is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Time Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Time Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Time Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Big Time Pest Control for 8 kinds of job.

Big Time Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#114 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Cockroach extermination”

AishaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Steven came over to get the job done. He was very professional and friendly and he also shared a lot of great information and advice. I’m extremely satisfied with the services.

Not sureHome inspectionCockroach extermination
TheLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called Big Time Pest Control for a deep flush treatment of my home, and the experience was absolutely worth it. The process took about 4 weeks, and throughout the entire time my technician, Steve Macy, stayed in contact with me weekly to check in and make sure every area that needed treatment was handled properly.…

Great priceCockroach extermination
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steve came by and did a great job! Very professional and truly cares about the work they put out! 10/10!

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Victor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Steven and was just here yeah sprayed the garage and around the outside of the house did an excellent job very personable very nice person and very attentive he gets five stars from me

Paid $160–180Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Disneyland1013722 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

VERY EXPEDIANT AND KNOWLEDGABLE

Paid $40–60Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Most Efficient, kind and detailed person!!!!

Great priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
Stan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Paul was very thorough and thoughtful. Easy to understand and answered all my questions.

Great priceCockroach exterminationBug & insect extermination
Brendan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Paul was very professional, he was in and out very quickly and was very attentive to our pest control needs, I highly recommend big time pest control.

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Anastasia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceSpider exterminationCockroach exterminationBug & insect extermination
AllanLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Cockroach exterminationBug & insect exterminationAnt extermination
A&A1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination

Price

$89-21% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 48%Overpriced 2%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection47$61–$168
General pest inspection36$61–$133
Bug & insect extermination29$61–$141
Spider extermination20$83–$173
Rodent extermination20$86–$323
Hornet & wasp extermination16$96–$282
Cockroach extermination11$81–$282
Ant extermination10$81–$246

Compare with

Earthwise Pest Management logoEarthwise Pest ManagementExperts Score 97Sacramento · 4.96★Barrier Pest Solutions logoBarrier Pest SolutionsExperts Score 97Sacramento · 4.96★Pest Control Center Inc. logoPest Control Center Inc.Experts Score 94Sacramento · 4.96★