Experts Reviews · Company report
Big Time Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Big Time Pest Control

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 693 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Time Pest Control is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Time Pest Control is better than 96% of pest control services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Time Pest Control is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Time Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Time Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Time Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Big Time Pest Control for 8 kinds of job.

Big Time Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$168
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 47 Google reviews tagged “Home inspection” · showing 20

Dolores2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Daniel was very respectful, and answered all my questions professionally. He did exactly as I asked him to do certain areas . I look forward to seeing Daniel again. Thank you very much. Dolores Martinez.

Reasonable priceHome inspection
AishaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Steven came over to get the job done. He was very professional and friendly and he also shared a lot of great information and advice. I’m extremely satisfied with the services.

Not sureHome inspectionCockroach extermination
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My house was infested with roaches. He's been there three times and I haven't seen not one roach since he's been there

Paid $200+Reasonable priceHome inspection
nicole11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing service. He was very nice, explained everything and I definitely found a new pest control company to service my house.

Paid $100–120Great priceHome inspectionRodent extermination
marina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

good reliable work, Steve is very professional and has good customer service skills, my first experience with the company and say less i am impressed by his skills, thank you so much to Steve for helping.

Paid $80–100Great priceHome inspection
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jacob was great 👍

Great priceHome inspection
RickLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steve did a very thorough home inspection and provided a detailed report of his findings. He is very personable and is fun to talk to.

Paid $200+Great priceHome inspectionGeneral pest inspection
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Technician Steve Macy was friendly, informative.& performed an excellent job. Always appreciate his work.

Paid $20–40Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Charlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steve is the best!

Reasonable priceHome inspection
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Big Time Pest Control are very good at what they do. Very reliable,friendly, intelligent and very hard workers.very experienced of controlling pest thank you guys ! 😎👍

Not sureHome inspection
Victor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Steven and was just here yeah sprayed the garage and around the outside of the house did an excellent job very personable very nice person and very attentive he gets five stars from me

Paid $160–180Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Ginny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Steve is s great , friendly guy. I appreciate his professionalism.

Paid $200+Great priceHome inspection
Walter6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The gentleman I spoke with was very informative . Explaind what services they provided. No pressure.

Paid $200+Reasonable priceHome inspectionRodent extermination
Brandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Paul was great! Seen the truck in a drive thru line called and got a same day appointment with Paul service was impeccable.

Great priceHome inspection
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Did a great job on home inspection. Timely and thorough

Home inspection
Patti9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Paul was great. He answered all my questions & made me feel very comfortable about the process.

Home inspection
Esteban2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Paul Tassinari great service , helped us college students here in Davis , figure out our problem with mice and were able to find a solution.

Reasonable priceHome inspection
Vernon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great I was will informed about the pest problem

Not sureHome inspection
Darla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Paul was very thorough. He explained the process and suggested what I need to defend my home from unwanted guests. Paul is the best!

Paid $200+Not sureHome inspection
WayneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional. Paul was very throw and explained every bit of the operation and what would be done to get rid of the pest. Well after posting a positive review about your business I find you did not think the job was that important. You never got back with a bid for the job. I guess you have enough business.…

Paid $1–20Not sureHome inspection

Show more home inspection reviews (27 more) →

Price

$89-21% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 48%Overpriced 2%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection47$61–$168
General pest inspection36$61–$133
Bug & insect extermination29$61–$141
Spider extermination20$83–$173
Rodent extermination20$86–$323
Hornet & wasp extermination16$96–$282
Cockroach extermination11$81–$282
Ant extermination10$81–$246

Compare with