Experts Reviews · Company report
Big Time Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Big Time Pest Control

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 315 pest control services · 5.0★ from 693 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Time Pest Control is better than 95% of pest control services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Time Pest Control is better than 96% of pest control services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Time Pest Control is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Time Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Time Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Time Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Big Time Pest Control for 8 kinds of job.

Big Time Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#167 / 256
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Spider extermination”

albert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Steve did an amazing job and made me feel like I have a great pest control on my side

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Anna-Gabriela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Brady was awesome. Super helpful and communicative. I would recommend Brady fir every service.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Deva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Steve was very friendly and knowledgeable. He discussed all the options for me and explained everything to me clearly. So happy I went with this service!

Paid $160–180Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Marcelina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steve is an amazing field representative. He communicated well with where he treated outside. After my first service, I can see the difference already with some of the spiders and other ground crawling bugs. He was a referral from a family member and I'm glad to have him as our field representative. Thanks a bunch.

Great priceSpider exterminationMosquito exterminationBug & insect extermination
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steve came by and did a great job! Very professional and truly cares about the work they put out! 10/10!

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Steve always expresses his concerns with the treatment he does. Great worker. He addresses all our concerns each time he’s here. Barbara and Dwight Beattie

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Disneyland1013722 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

VERY EXPEDIANT AND KNOWLEDGABLE

Paid $40–60Reasonable priceTermite exterminationSpider exterminationGeneral pest inspection
Orion1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steven is a great pest inspector/exterminator and also gives good advice on preventative methods.

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
NancyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steve was very friendly! And asked about my concerns and I was very appreciative of that!

Paid $200+Reasonable priceSpider extermination
RetiredLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony and anybody else that’s ever came here always does a great job. We are very happy with big time and don’t plan on leaving big time at all. Thanks again Anthony you guys are awesome.👍👍

Great priceRodent exterminationTermite exterminationSpider extermination
Almost8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David did a great job! Thanks!

Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Isabel is the best at killing bugs.

Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
TheresaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Paul did an excellent job! He is efficient and very knowledgeable. He was considerate about pollinators! I appreciate that. I recommend this service and Paul.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Regina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joel is always efficient, friendly and courteous, we are very happy he is our technician. We recommend him for your service needs.

Reasonable priceSpider extermination
Anastasia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceSpider exterminationCockroach exterminationBug & insect extermination
Michellea year ago★★★★

Rating only, no written review.

Reasonable priceSpider extermination
Charlesa year ago★★★★★

Rating only, no written review.

Great priceSpider exterminationBug & insect extermination
Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceSpider exterminationFlea & mite extermination
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationBug & insect extermination
Nicolea year ago★★★★★

Rating only, no written review.

Reasonable priceSpider extermination

Price

$89-21% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 48%Overpriced 2%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection47$61–$168
General pest inspection36$61–$133
Bug & insect extermination29$61–$141
Spider extermination20$83–$173
Rodent extermination20$86–$323
Hornet & wasp extermination16$96–$282
Cockroach extermination11$81–$282
Ant extermination10$81–$246

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