Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%26+3.9Craft & service 20%67+13.4Value 10%84+8.4Momentum 8%12+1Track record 7%74+5.2Accountability 5%86+4.3Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCOREBiggins Exterminating Co.
Methuen, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 5.0★ from 160 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and value; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Biggins Exterminating Co. is better than 43% of bed bug exterminators.C
43
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Biggins Exterminating Co. is better than 26% of bed bug exterminators.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Biggins Exterminating Co. is better than 67% of bed bug exterminators.B
67
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Biggins Exterminating Co. is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Biggins Exterminating Co. is better than 12% of bed bug exterminators.F
12
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Biggins Exterminating Co. is better than 74% of bed bug exterminators.B
74
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Biggins Exterminating Co. is better than 86% of bed bug exterminators.A
86
Reviews for your job
Customers hired Biggins Exterminating Co. for 8 kinds of job.
Biggins Exterminating Co. for home inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$131
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$246+156% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 42%Reasonable 42%Overpriced 0%Not sure 17%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 27 | $60–$323 |
| Ant extermination | 27 | $48–$189 |
| Hornet & wasp extermination | 24 | $71–$214 |
| General pest inspection | 8 | $63–$119 |
| Termite inspection | 6 | $128–$371 |
| Bee extermination | 4 | — |
| Termite extermination | 3 | $70–$292 |
| Cockroach extermination | 3 | $58–$188 |
