Analyzing 5,323,564 Reviews For 14,136 Experts

Experts Reviews · Company report
Biggins Exterminating Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%26+3.9Craft & service 20%67+13.4Value 10%84+8.4Momentum 8%12+1Track record 7%74+5.2Accountability 5%86+4.3Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Biggins Exterminating Co.

Methuen, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 5.0★ from 160 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and value; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Biggins Exterminating Co. is better than 43% of bed bug exterminators.C
43
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Biggins Exterminating Co. is better than 26% of bed bug exterminators.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Biggins Exterminating Co. is better than 67% of bed bug exterminators.B
67
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Biggins Exterminating Co. is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Biggins Exterminating Co. is better than 12% of bed bug exterminators.F
12
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Biggins Exterminating Co. is better than 74% of bed bug exterminators.B
74
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Biggins Exterminating Co. is better than 86% of bed bug exterminators.A
86

Reviews for your job

Customers hired Biggins Exterminating Co. for 8 kinds of job.

Biggins Exterminating Co. for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Mosquito extermination”

dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a problem with mice, I found Biggins Exterminating Co. Threw Google I saw how many 5 star reviews they had on google, I found it hard to believe there Google reviews until I went on Yelp where I KNOW they vet all their reviews. Long story short, I hired Steve Biggins Junior, he came out to my house and…

Mosquito exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality

Price

$246+156% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 42%Overpriced 0%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination27$60–$323
Ant extermination27$48–$189
Hornet & wasp extermination24$71–$214
General pest inspection8$63–$119
Termite inspection6$128–$371
Bee extermination4—
Termite extermination3$70–$292
Cockroach extermination3$58–$188

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