Experts Reviews · Company report
Biggins Exterminating Co. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%26+3.9Craft & service 20%67+13.4Value 10%84+8.4Momentum 8%12+1Track record 7%74+5.2Accountability 5%86+4.3Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE

Biggins Exterminating Co.

Methuen, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 5.0★ from 160 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and value; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Biggins Exterminating Co. is better than 43% of bed bug exterminators.C
43
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Biggins Exterminating Co. is better than 26% of bed bug exterminators.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Biggins Exterminating Co. is better than 67% of bed bug exterminators.B
67
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Biggins Exterminating Co. is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Biggins Exterminating Co. is better than 12% of bed bug exterminators.F
12
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Biggins Exterminating Co. is better than 74% of bed bug exterminators.B
74
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Biggins Exterminating Co. is better than 86% of bed bug exterminators.A
86

Reviews for your job

Customers hired Biggins Exterminating Co. for 8 kinds of job.

Biggins Exterminating Co. for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 19

All 3 Google reviews tagged “Termite extermination”

★★★★★ Susan · 3 months ago

I've been using Biggins since 2016 and highly recomend this local, family-owned, reliable business. While inspecting my home for mice, Steve found active termite damage. He installed outside termite stations around the house. The stations are checked every year and new bait installed. In 2021 I found an…

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ David · 4 years ago

Steve Biggins is a GREAT guy! I've been using his services for many years & have never had a pest problem since I've been using Steve as an exterminator. I would recommend him to ANYONE who needs pest control!

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ dennis · 4 years ago

I had a problem with mice, I found Biggins Exterminating Co. Threw Google I saw how many 5 star reviews they had on google, I found it hard to believe there Google reviews until I went on Yelp where I KNOW they vet all their reviews. Long story short, I hired Steve Biggins Junior, he came out to my house and…

Mosquito exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality

Price

$246+156% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 42%Overpriced 0%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination27$60–$323
Ant extermination27$48–$189
Hornet & wasp extermination24$71–$214
General pest inspection8$63–$119
Termite inspection6$128–$371
Bee extermination4—
Termite extermination3$70–$292
Cockroach extermination3$58–$188

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