Experts Reviews · Company report
BigJExpress Moving & Logistics LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

BigJExpress Moving & Logistics LLC

O'Fallon, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 92 packing services · 5.0★ from 147 Google reviews

Report card

Percentile vs other packing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BigJExpress Moving & Logistics LLC is better than 93% of packing services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BigJExpress Moving & Logistics LLC is better than 87% of packing services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BigJExpress Moving & Logistics LLC is better than 98% of packing services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BigJExpress Moving & Logistics LLC is better than 100% of packing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BigJExpress Moving & Logistics LLC is better than 100% of packing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BigJExpress Moving & Logistics LLC is better than —% of packing services.–
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Reviews for your job

Customers hired BigJExpress Moving & Logistics LLC for 8 kinds of job.

BigJExpress Moving & Logistics LLC for local moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$1,000–1,500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$569–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 17 Google reviews tagged “Local moving”

allison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

⭐⭐⭐⭐⭐ I cannot recommend Big J Express Moving enough! They did an absolutely wonderful job moving my mom from O’Fallon, Missouri, to Troy, Missouri. The entire team was courteous, professional, and extremely careful with all of her belongings. They completed everything on time, and not a single thing was broken!…

Paid $1,000–1,500Great priceSenior movingSmall furniture movingLocal moving
Stevie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I cannot recommend Big J Express enough for anyone looking for reliable movers in Wentzville, Lake Saint Louis, and the surrounding areas! Josh and his crew were right on time, efficient, hardworking, and genuinely great to be around. They took excellent care to protect all of my furniture and floors throughout the…

Great priceLocal movingOversized-item moving
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

BigJ Moving was great to work with! They were very quick to respond and they were able to help me with my move in the same day I contacted them. I had a 700 lb. Band Saw I needed to move locally and they did a great job. I would highly recommend them!!

Paid $500–1,000Reasonable priceLocal moving
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am posting a “follow up” review on my move with this wonderful team of guys! The work ethic and professionalism of this moving crew was outstanding. Every one of them was polite and respectful. They showed up on time. They took great care in moving my belongings. They even wrapped my dresser and mirrors in…

Paid $1,000–1,500Great priceSmall furniture movingLocal movingOversized-item moving
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I initially chose BigJExpress because of the positive reviews and my conversations with the owner. Unfortunately, my experience after the move was very different. I was quoted one price over the phone, but the final amount was higher at the end of the move without a written estimate or contract explaining the…

Paid $3,000–3,500OverpricedLocal movingIn-state moving
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good experience. Totally professional from owner, Josh “AKA” Big J! His crew members were quick, but with a very close attention to detail. They took down room by room and seemed to do it with ease. I would use them again, AND HAVE ALREADY! I’ve also recommended them to my friends. Great experience!…

Paid $200–400Great priceLocal moving
Jenna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

SUPER NICE PEOPLE! We moved in April and they did an amazing job! Quick, kind, and a good price! Nothing was broken or lost, 10/10 would recommend!!

Paid $1,600–1,800Great priceSenior movingLocal movingFurniture disassembly
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had an excellent and smooth move with Big J Express moving company. Professional and efficient movers that I have ever encountered. They moved our Mom, they were very patient during a very big transition in her life. As a realtor that deals with clients that are moving, I would highly recommend them to anyone.…

Great priceSenior movingSmall furniture movingLocal moving
JonathanLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Needed to hire some local movers to help moving some large items (couch, refrigerator, gun safe, table, chairs, etc.) from our old house in Wentzville to our new home in O'Fallon. Big J Express knocked it out of the park! These guys are professional, very respectful, and honest with pricing. Really appreciated their work today!

Great priceLocal movingIn-state moving
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was needing a heavy and oversized item moved in O'Fallon MO. BigJ Express responded quickly and even came out the same day to give us a quote. The movers were fast, friendly and professional. The day of the move they showed up on time and were respectful of the space while moving the shop equipment. I will be calling them again!

Reasonable priceBusiness & corporate-related movingLocal movingOversized-item moving
Edith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

BigJExpress Moving was everything we wanted - and needed - for our move! Not only were Big J and the team members efficient and careful with our boxes, bins and furniture, but they were kind, patient, helpful with suggestions, extremely friendly, polite, respectful and professional and we felt very comfortable having them with our big move!

Paid $2,000+Great priceLocal movingOversized-item movingFurniture disassembly
Chris12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely Outstanding! I cannot say enough good things about Big J's Express! I recently hired them to move a massive antique Church altar (easily around 1000 lbs of delicate plaster) from a small town in Illinois to my storage unit in St. Peters, MO, and they blew me away. From the very beginning, their…

Great priceInterstate movingLocal movingMoving-related packing
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve hired BigJ moving several times over the years. This time it was to move my parents into their new residence and boy do they have a lot of stuff. The guys and gal of BigJ were great to work with and moved everything with care and no complaint as again my parents have A LOT of random stuff. We would definitely…

Local moving
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Big J and his crew were the best! I hired him based on these reviews and they were wonderful. Josh was involved in every aspect of my service. He took the appt, helped me plan my move and he was leading the team on move day. Any contact I had with this company was with Big Josh. I just wish more people took such an…

Local movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh and his team did an outstanding job! We are happy with how our move went and they did it in one day. If you have a big move that needs to be done, this is the team to choose.

Local movingOversized-item moving+ Professionalism
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Josh and his team are amazing. Very hard workers, professional and efficient. On time. No damage to my furniture. They go above and beyond. Can’t say enough good things about my experience with Big J Express. Would happily hire again and highly recommend them!

Local moving+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Josh/Big J's moving services were excellent!! Thank you to him and his team for making our move extremely easy and as efficient as possible! I highly recommend anyone out there to utilize their services, and I know who to call next time we have another move!

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality

Price

$1.3k+31% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 31%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving17$569–$1.6k
Oversized-item moving14$228–$680
Senior moving8$569–$1.7k
Small furniture moving8$135–$656
Furniture disassembly8—
Furniture assembly8—
In-state moving6$1.1k–$3.2k
Moving-related packing6$496–$1.5k

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