BigJExpress Moving & Logistics LLC logo

BigJExpress Moving & Logistics LLC

Mover · O'Fallon, MO · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 92 packing servicesPosition by Experts Score among all companies we track in this category. · better than 71%
5.0 ★★★★★ 147 Google reviews · 24 photos
99%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$1.3ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

BigJExpress Moving & Logistics LLC at a glance

BigJExpress Moving & Logistics LLC holds a 5/5 rating from 147 reviews, with the owner responding to 98% of feedback. Customers frequently cite punctuality, careful handling of items like pianos and heavy furniture, and clear communication as key positives. Services include full-service transitions, packing, junk removal, and long-distance moves. One criticism notes a discrepancy between verbal quotes and final bills without written contracts, alongside issues with payment methods.

  • Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
  • Reviews on this page: 147 Google reviews (138 with written comments, 12 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Packing Service serving O'Fallon, Missouri.

Data from Google, last updated November 6, 2026.

Score profile vs other packing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction93Reliability87Craft & service98Value100Momentum100Replies to reviews–Satisfaction: 93 (median 89)Reliability: 87 (median 82)Craft & service: 98 (median 86)Value: 100 (median 100)Momentum: 100 (median 100)
This companyPacking Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BigJExpress Moving & Logistics LLC: 93/100 on this factor. Category median: 89.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BigJExpress Moving & Logistics LLC: 87/100 on this factor. Category median: 82.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BigJExpress Moving & Logistics LLC: 98/100 on this factor. Category median: 86.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BigJExpress Moving & Logistics LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BigJExpress Moving & Logistics LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–

Bar = this company · dark tick = category median.

Star ratings

147 Google reviews we collected

  • 5 stars14599%
  • 4 stars00%
  • 3 stars00%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 138 written reviews

  • Praise34497%
  • Complaints123%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2063%
  • Reasonable1031%
  • Overpriced26%
  • Not sure00%
$1.3k+31% vs typical packing services

Middle half of what 20 customers paid ($779–$2.0k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8724%
  • Would recommend7220%
  • Speed & response7120%
  • Quality & results4613%
  • Price & value3811%
  • Honesty & trust226%
  • Communication206%

What customers talk about

We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The entire team was courteous, professional, and extremely careful with all of her belongings.”
  • “I would absolutely recommend them to anyone looking for movers!”
    “If you choose this company, I strongly recommend obtaining a written estimate, understanding exactly how you’ll be asked to pay, and asking in advance…”
  • “They completed everything on time, and not a single thing was broken!”
  • “They did an absolutely wonderful job moving my mom from O’Fallon, Missouri, to Troy, Missouri.”
    “No settlement agreement was ever completed.”
  • “Pricing was fair, particularly considering the extraordinary range of services provided and the amount of additional work I requested.”
    “I was quoted one price over the phone, but the final amount was higher at the end of the move without a written estimate or contract explaining the difference.”
  • “One thing I really appreciated was that they came out beforehand to provide an upfront estimate, so we knew exactly what to expect cost-wise with no surprises.”
  • “from the communication to the care they put into every part of the move, i was impressed from start to finish.”

People customers mention

  • Josh 35 reviews
  • Wentzville 10 reviews
  • Louis 4 reviews
  • Corbin 4 reviews
  • Troy 3 reviews
  • County 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired BigJExpress Moving & Logistics LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

They arrived on time and were very courteous. They moved me to Troy Missouri from Ofallon. Very professional and took pride in their work. Highly recommend.

Paid $1,500–2,000Great priceSenior moving
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

BigJ Moving was great to work with! They were very quick to respond and they were able to help me with my move in the same day I contacted them. I had a 700 lb. Band Saw I needed to move locally and they did a great job. I would highly recommend them!!

Paid $500–1,000Reasonable priceLocal moving
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were very punctual friendly I had some problems with my U-Haul and didn’t get started on time Josh and his people stayed until job was done and didn’t charge anymore than my quote he is a good man and a man of his word we moved 768 miles and nothing in the load moved it was packed very well I would highly recommend Big J for your next move👋

Paid $500–1,000Great priceInterstate moving
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh and his crew recently moved my step-daughter from her mother’s and my home to her new apartment. Josh and his crew arrived early, were professional and courteous, and handled all items like they were moving their own household furniture. They completed the move in minimum time, and did not leave without making…

Paid $1,000–1,500Great price
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am posting a “follow up” review on my move with this wonderful team of guys! The work ethic and professionalism of this moving crew was outstanding. Every one of them was polite and respectful. They showed up on time. They took great care in moving my belongings. They even wrapped my dresser and mirrors in…

Paid $1,000–1,500Great priceSmall furniture movingLocal movingOversized-item moving
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good experience. Totally professional from owner, Josh “AKA” Big J! His crew members were quick, but with a very close attention to detail. They took down room by room and seemed to do it with ease. I would use them again, AND HAVE ALREADY! I’ve also recommended them to my friends. Great experience!…

Paid $200–400Great priceLocal moving

Photos

Customer reviews

5.0 ★★★★★ 147 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
allison Zoltanski8 reviewsTotal number of Google reviews allison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ I cannot recommend Big J Express Moving enough! They did an absolutely wonderful job moving my mom from O’Fallon, Missouri, to Troy, Missouri. The entire team was courteous, professional, and extremely careful with all of her belongings. They completed everything on time, and not a single thing was broken! One thing I really appreciated was that they came out beforehand to provide an upfront estimate, so we knew exactly what to expect cost-wise with no surprises. Moving can be stressful, but they made the entire process so much easier and gave us complete peace of mind. If you’re planning a move, do yourself a favor and call Big J Express Moving! Whether you’re moving across town or to another city, you want a team you can trust to handle your belongings with care and get the job done right. Big J Express Moving is absolutely the company I’d call again. Highly recommend! You won’t be disappointed!

  • Price assessment: Great price
  • Price: $1,000–1,500
  • Services: Senior moving, Small furniture moving, Local moving, Oversized-item moving, Furniture disassembly, Object-related moving assistance, In-state moving, Furniture assembly
Response from the owner · 4 days ago

Allison, thank you so much for your wonderful review and for trusting BigJExpress Moving & Logistics LLC with your mom's move from O'Fallon, MO. to Troy, MO. It was truly our pleasure helping your family with this important transition. We understand that moving a parent or loved one can be stressful, which is why this team takes extra pride in providing professional, dependable senior moving services with the care, patience, and attention to detail every family deserves. We're especially happy to hear that you appreciated our upfront, in-home moving estimate, transparent pricing, punctuality, and the careful handling of your mom's furniture and belongings. Whether we're providing local residential moving, senior relocation, furniture disassembly and reassembly, or oversized-item moving, our goal is always to protect our customers' belongings and make moving day as smooth and stress-free as possible. As a family-owned moving company proudly serving O'Fallon, Troy, Wentzville, Lake St. Louis, and the surrounding St. Charles and Lincoln County communities, recommendations like yours mean the world to us. Thank you again for allowing our BigJExpress family to help yours. We wish your mom nothing but happiness in her new home in Troy! Zero Stress with BigJExpress!

mary quinlan4 reviewsTotal number of Google reviews mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They arrived on time and were very courteous. They moved me to Troy Missouri from Ofallon. Very professional and took pride in their work. Highly recommend.

  • Price assessment: Great price
  • Price: $1,500–2,000
  • Services: Senior moving
Response from the owner · 4 days ago

Mary, thank you so much for your kind words and for trusting BigJExpress Moving & Logistics LLC with your move from O'Fallon to Troy, MO. It was truly a pleasure helping you get settled into your new home. We know moving can be stressful, especially when transitioning from a home you've grown accustomed to, and we're glad our crew was able to make the experience a little easier for you. It really means a lot that you noticed the pride our guys take in their work. We work hard to provide dependable, professional moving services while treating our customers and their belongings with the care and respect they deserve. Whether it's senior moving, residential moving, or helping families relocate throughout O'Fallon, Troy, Wentzville, and the surrounding St. Charles and Lincoln County communities, that's something we'll never compromise on. On a more personal note, Mary, I really enjoyed getting to sit down briefly and talk with you for a little while and getting to know you better. Those conversations are one of the things I enjoy most about what I do. It's not always just about moving furniture from one house to another. It's about the people we meet along the way, too. Thank you again for allowing us to be a part of your move. I wish you nothing but happiness, good health, and many wonderful memories in your new place with family. God bless you, Mary! -BigJExpress Team Zero Stress with BigJExpress!

Stevie Duboise4 reviewsTotal number of Google reviews Stevie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot recommend Big J Express enough for anyone looking for reliable movers in Wentzville, Lake Saint Louis, and the surrounding areas! Josh and his crew were right on time, efficient, hardworking, and genuinely great to be around. They took excellent care to protect all of my furniture and floors throughout the entire move, which gave me so much peace of mind. They worked hard, treated my belongings with respect, and made the whole process so much easier and less stressful. Big J Express is 100% worth the money! If you’re moving and want a dependable, professional crew that shows up on time, works hard, and takes care of your home and belongings, do yourself a favor and call Josh at Big J Express. You won’t regret it! I would absolutely recommend them to anyone looking for movers!

  • Price assessment: Great price
  • Services: Local moving, Oversized-item moving
Response from the owner · a week ago

Stevie, thank you so much for taking the time to leave such a thoughtful 5-star review and for trusting BigJExpress Moving & Logistics LLC with your move! It was truly a pleasure working with you! Our team takes great pride in providing dependable, professional local moving services throughout Wentzville, Lake St. Louis, O'Fallon, and the surrounding St. Charles County communities. We're especially glad you noticed the extra care our crew took in protecting your furniture, flooring, and belongings throughout the moving process. Whether we're handling a complete residential move, oversized furniture, or specialty items, protecting our customers' homes and possessions is always a top priority. Your recognition of our crew's punctuality, hard work, efficiency, and professionalism means a great deal to us. We believe moving shouldn't have to be stressful, and delivering that peace of mind is exactly what our motto, "Zero Stress with BigJExpress," is all about! Thank you again, Stevie, for your business, your recommendation, and your kind words about our team. We sincerely appreciate your support of our Christian family-owned moving company and wish you all the best in your new home! — The BigJExpress Moving & Logistics LLC Team

Kody ThomasLocal Guide · 83 reviewsTotal number of Google reviews Kody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh and his team were great. We were on a tight time line and they were able to get out items moved quickly and safely. Would highly recommend.

Response from the owner · a week ago

Kody, thank you so much for your kind words and recommendation! We understand how stressful moving can be, especially when working with a tight timeline. BigJ and the crew were able to complete your move safely, efficiently, and on schedule like you requested! We especially appreciate you trusting our team with moving all three bedroom sets, including your son's bunk bed. From carefully disassembling the furniture at your previous home to wrapping, protecting, securing, and transporting everything safely, our crew was happy to handle every detail. Once at your new home, we made sure each bedroom set was placed in its designated room and properly reassembled so your family could begin settling in. At BigJExpress Moving & Logistics LLC, we're a family-owned, full-service moving company specializing in residential and commercial moving, furniture disassembly and reassembly, and specialty moving services. We proudly serve Wentzville, O'Fallon, Lake St. Louis, St. Peters, and surrounding communities throughout St. Charles County, Missouri. We sincerely appreciate your trust in our team and the opportunity to make your family's move a smooth, stress-free experience. Thank you again for recommending us! Zero Stress with BigJExpress!

Dave Hess3 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BigJ Moving was great to work with! They were very quick to respond and they were able to help me with my move in the same day I contacted them. I had a 700 lb. Band Saw I needed to move locally and they did a great job. I would highly recommend them!!

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Response from the owner · 3 weeks ago

Dave, thank you so much for your fantastic and honest review and for trusting BigJExpress Moving & Logistics LLC with your 700-pound band saw! We understand that moving heavy machinery and specialty equipment requires the right experience, equipment, and attention to detail. We're especially glad we could respond quickly and accommodate your move on the very same day you contacted us! At BigJExpress, we take pride in providing dependable local moving services, including heavy equipment moving, machinery relocation, and single-item moving throughout O'Fallon, Wentzville, St. Peters, and the surrounding St. Charles County communities. We truly appreciate your business, your recommendation, and the opportunity to earn your trust. Thank you again, Dave! Zero Stress with BigJExpress!

Bruce JohnsonLocal Guide · 24 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you are looking for a full-service moving company that can handle every aspect of your move, whether it is a small move or a complete transition service, Big J Express is the company to contact. I utilized Big J Express as a full-service transition company, and I cannot recommend them highly enough. We are seniors who needed to sell our home, downsize, and move to an apartment. The owner and his team provided a level of service that went far beyond anything I expected from a moving company. Their senior transition services were invaluable. They helped pack and move us out of our home, and then helped us unpack and set up our new apartment. The details did not stop there. We had many donations, property to be disposed of, and countless other aspects of the transition to manage. Their team helped make this major life transition manageable. Just as importantly, they helped prepare our former home for sale through detailed cleaning, repairs, restoration work, painting, carpet cleaning, removal of unwanted items, and numerous other projects that arose along the way. One of the things that impressed me most was the responsiveness of the owner. As additional needs appeared, I could contact him and know that he would respond quickly. Most importantly, he worked to find solutions. There were many times I asked, "Can you take care of this too?" and he found a way to address it. The quality of the home cleaning also deserves special recognition. Our house was thoroughly prepared and presented beautifully for sale. The attention given to the property helped us reach the point where we could confidently put it on the market. I also found Big J Express to be an ethical and trustworthy business. Pricing was fair, particularly considering the extraordinary range of services provided and the amount of additional work I requested. Not once did I feel that unnecessary services were being added. For seniors, families managing a major transition, or anyone needing more than a traditional moving company, Big J Express is exceptional. They move belongings, but their real value is helping people move through an entire life transition. I am deeply grateful to the owner and the entire Big J Express team for everything they did to help us make this important life transition.

  • Price assessment: Reasonable price
  • Services: Senior moving
Response from the owner · a month ago

Bruce, thank you so much for taking the time to write this. This honestly means a lot to me and our entire team. From the beginning, I knew this was going to be much more than simply moving furniture from one place to another. There were a lot of moving parts between packing, downsizing, donations, getting you settled into the apartment, and then getting the house cleaned up, repaired, painted, and ready to go on the market. Every time something else came up, my thought was pretty simple: let's figure out how to get it taken care of for you. I'm especially glad you mentioned the cleaning crew and the work that went into preparing the home for sale. I'll make sure everyone involved knows you noticed their work because they put a lot into getting that house ready. Thank you also for what you said about our pricing and trustworthiness. That part means a great deal to me personally. I never want a customer to feel like we're trying to sell them something they don't need. I would much rather have someone call me and say, "Hey, can you guys take care of this too?" and see if we can find a solution. There are seniors and families throughout St. Peters, O'Fallon, Wentzville, and the surrounding communities who sometimes need more than simply getting their belongings from one address to another. Being able to help with the packing, downsizing, moving, getting settled into the new home, and handling some of the things left behind is something we're proud to be able to do. One of the best parts of this entire experience for me personally was getting to know you and your spouse along the way. What started out as a customer calling BigJExpress for help turned into us making two new friends, and that's something I truly appreciate. Jobs eventually come to an end, but the relationships we make with good people don't have to. and that's not "spooky". :) Bruce, thank you again for trusting me and the BigJExpress team with such an important chapter in your lives. It was truly our pleasure helping both of you through it, and we wish you nothing but happiness in your new home. — The BigJExpress Team "Zero Stress with BigJExpress"

Debbie Dugger2 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very punctual friendly I had some problems with my U-Haul and didn’t get started on time Josh and his people stayed until job was done and didn’t charge anymore than my quote he is a good man and a man of his word we moved 768 miles and nothing in the load moved it was packed very well I would highly recommend Big J for your next move👋

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Interstate moving
Response from the owner · a month ago

Debbie, thank you so much for the honest review and for trusting BigJExpress Moving & Logistics LLC with your out-of-state move! We know the U-Haul issues caused a delay that morning, but our commitment was to stay with you and John until the job was completed properly. We also believe in standing behind the price we quote, and we're glad we could help make your long-distance move less stressful. What really makes us proud is hearing that after your husband, John drove the U-Haul 768 miles to your new home, nothing in the load moved! You and John handled the transportation, while our professional moving crew carefully loaded, packed, organized, and secured everything inside the U-Haul for the interstate trip. For customers who prefer to rent and drive their own U-Haul or rental truck, BigJExpress also provides professional U-Haul loading and labor-only moving services. Proper loading and securing can make a huge difference when your belongings are traveling hundreds of miles. Thank you both again for choosing BigJExpress and recommending our moving crew. We wish you all the best in your new home! Zero Stress with BigJExpress!

Rick Schuler10 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh moved a gun safe from the store to our home. I recently purchased a large commercial tool storage chest and had him deliver that from the store also. The first delivery went perfectly. The second one was the same as the first one only better. Great guys to do business with!

Response from the owner · 2 months ago

Mr. Schuler, thank you so much for the great review and for trusting BigJExpress not once, but twice! We really appreciate the repeat business. It was our pleasure handling your gun safe move from St. Charles to your home in St. Peters, Missouri. When you called us again to move the large commercial tool storage chest from O’Fallon to St. Peters, we were more than happy to take care of that specialty delivery as well. Heavy and specialty item moves like gun safes, large tool chests, machinery, and oversized equipment are exactly the type of jobs our crew is equipped to handle safely and professionally. Thank you again for choosing BigJExpress Moving & Logistics for your local moving and specialty delivery needs throughout St. Charles County. We truly appreciate your continued business, Mr. Schuler, and look forward to helping you again! -The BigJExpress Team

Chris Pagel3 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh with Big JExpress was very responsive, did an absolute professional job, was easy to deal with and offered an affordable option for transporting my extremely large and heavy vanity up our narrow stairs into our master bathroom without any issues whatsoever. I’d highly recommend him and definitely would use him again in the future to move any large items.

Response from the owner · 2 months ago

Chris!!! Thank you for the honest review and for sharing the photos! We really appreciate you trusting BigJExpress with such a challenging move. Getting that extremely large and heavy vanity from the garage, up the narrow staircase with those tight turns, and safely into the master bathroom definitely required some careful planning and teamwork as you saw first hand in person. Heavy-item and specialty moves like this are exactly the kind of jobs we enjoy taking on, especially when getting a large piece safely into place requires more than just brute force. I love planning the route first and foremost! Planning is the KEY to a successful move. We’re glad we could provide an affordable and professional solution for your specialty move in Chesterfield, Missouri. BigJExpress Moving & Logistics specializes in heavy-item and specialty moving, as well as complete residential moving services for homeowners throughout St. Louis County. Whether it’s a difficult single-item move like this or an entire household move, our crew is equipped to handle it safely and professionally. We truly appreciate the recommendation, Chris, and would be happy to help you with any future residential move or large, difficult item you need moved! — The BigJExpress Team

Nancy Flynn2 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best move I have ever had. Josh actually came to my home and gave me an estimate, which the other companies only did on the phone. He actually comes with his team to work and keep things moving along. If you are looking to move anywhere in St.Charles County, give him a call, you won't regret it. Nancy F.

Response from the owner · 2 months ago

Nancy, thank you so much for your honest review! Hearing that this was the best move you have ever had truly means a lot to me and our entire team. I’ve always believed that providing a great moving experience starts well before moving day. While many of our estimates can absolutely be handled conveniently over the phone, there are times when I feel a move deserves a closer look. Whenever possible, I’m happy to personally visit a customer’s home, see exactly what their move involves, and provide an estimate based on what I actually see rather than simply guessing over the phone. And when moving day arrives, I’m not afraid to roll up the sleeves and work right alongside our crew! Being there allows me to make sure everything stays organized, keeps moving efficiently, and most importantly, that our customers and their belongings are taken care of properly. Thank you again, Nancy, for trusting BigJExpress Moving & Logistics LLC with your move and for recommending us to others throughout St. Charles County. It was truly a pleasure helping you, and we greatly appreciate your support of our local, family-owned moving company! BigJExpress Moving & Logistics LLC “Zero Stress with BigJExpress”

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