Moving and storage service · O'Fallon, MO · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 92 packing servicesiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★246 Google reviews · 24 photos
99%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
$135typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Move Lite Moving 5/5 based on 246 reviews, noting the owner responds to 96% of feedback. Customers frequently cite punctuality, efficient handling of heavy items like pianos and appliances, and careful padding of furniture. Recurring themes include strong communication, friendly staff, and competitive pricing for small or multi-stop moves. One negative review criticized the company for lacking insurance and failing to address damaged property, though this isolated complaint contrasts with the overwhelmingly positive consensus regarding professional service and reliability.
Google rating: 5.0 out of 5 from 246 reviews (99% five-star).
Reviews on this page: 246 Google reviews (232 with written comments, 76 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: November 5, 2026.
Service: Packing Service serving O'Fallon, Missouri.
Data from Google, last updated November 6, 2026.
Score profile vs other packing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Move Lite MovingPacking Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Move Lite Moving: 98/100 on this factor. Category median: 89.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Move Lite Moving: 97/100 on this factor. Category median: 82.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 86.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Move Lite Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Move Lite Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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Bar = this company · dark tick = category median.
Star ratings
246 Google reviews we collected
5.0of 5
5 stars24499%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 232 written reviews
99%praise
Praise46799%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price4166%
Reasonable1931%
Overpriced12%
Not sure12%
$135-86% vs typical packing services
Middle half of what 55 customers paid ($64–$415) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response13028%
Staff & attitude11224%
Quality & results8518%
Would recommend8217%
Price & value368%
Communication163%
Honesty & trust92%
What customers talk about
We read 232 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They wrapped everything up really well, worked fast, and got it into the new place without a single issue.”
“James and Caleb did a small internal move for me in Kirkwood and these guys were extremely efficient and professional.”
“James and Caleb did a great job moving a queen bed and frame for me!”
“Beware – if your stuff gets damaged, they won’t do anything.”
“Would definitely recommend them for any of your moving needs big or small!”
“Great service, great price, and great people to work with.”
“I annoyed Courtney a lot yet Very responsive, communicative professional but more importantly what meant the most to me is how relatable, down to eart…”
“If you need strong, reliable, exceptional movers, these are your guys.”
People customers mention
Caleb76 reviews
James31 reviews
Anthony24 reviews
Luke13 reviews
Kirkwood7 reviews
Josh6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
SSam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Another exceptional experience with Move lite. Caleb and Anthony helped move an upright piano last time from my basement to the living room. Today Quinn and Anthony moved a bulky solid wood furniture set in the pouring rain. Everything was carefully padded and wrapped. Thank you so much for another amazing experience.
Paid $1–500Great price
DDennis1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I was pretty stressed about moving our baby grand, but Caleb, Anthony and James made it super easy. They wrapped everything up really well, worked fast, and got it into the new place without a single issue. Great service all around.
Paid $1–500Great price
RRachel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Needed help moving a 500lb+ column refrigerator up our steep front walkway and I couldn’t have been more impressed. FOUR guys previously couldn’t get the smaller 400lb freezer up our steep front yard. Anthony and Quinn showed up and showed us how professionals get it done. Fridge was dollied up without a scratch.
Paid $1–500Great price
DDebbie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
James and Caleb did a great job moving a queen bed and frame for me! Exceptional gentleman
Paid $1–500Great price
HHerbert2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
James and Caleb did a small internal move for me in Kirkwood and these guys were extremely efficient and professional. Came in well under estimate and they even reassembled a bed out of the box for me! If you need strong, reliable, exceptional movers, these are your guys. Highly recommend move lite moving if your…
Paid $1–500Great price
TTrevor4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They came to my house and helped me move items from my basement and did a phenomenal job. Highly recommend!
Another exceptional experience with Move lite. Caleb and Anthony helped move an upright piano last time from my basement to the living room. Today Quinn and Anthony moved a bulky solid wood furniture set in the pouring rain. Everything was carefully padded and wrapped. Thank you so much for another amazing experience.
Price assessment: Great price
Price: $1–500
D
Dennis Z1 reviewiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
I was pretty stressed about moving our baby grand, but Caleb, Anthony and James made it super easy. They wrapped everything up really well, worked fast, and got it into the new place without a single issue. Great service all around.
Price assessment: Great price
Price: $1–500
R
Rachel Zolotov1 reviewiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Needed help moving a 500lb+ column refrigerator up our steep front walkway and I couldn’t have been more impressed. FOUR guys previously couldn’t get the smaller 400lb freezer up our steep front yard. Anthony and Quinn showed up and showed us how professionals get it done. Fridge was dollied up without a scratch.
Price assessment: Great price
Price: $1–500
B
BetoLocal Guide · 9 reviewsiTotal number of Google reviews Beto has written across all businesses on Google Maps, not just this one.
Had the nicest young men move furniture for us today. Everything was wrapped with plastic and furniture pads. Couldn’t have been more pleased with this move! Would definitely recommend them for any of your moving needs big or small!
A
Alayna Costello6 reviewsiTotal number of Google reviews Alayna has written across all businesses on Google Maps, not just this one.
James and Caleb did a great job moving a queen bed and frame for me! Exceptional gentleman
Price assessment: Great price
Price: $1–500
Response from the owner · 6 days ago
We're thrilled to hear that James and Caleb took such great care of you and your queen bed and frame! They truly are exceptional gentlemen, and we will be sure to pass along your wonderful compliments to both of them. Taking the hassle out of a small move is what Move Lite is all about. Thank you for trusting our St. Louis team, and we would love to help you out again down the road!
H
Herbert Wilson2 reviewsiTotal number of Google reviews Herbert has written across all businesses on Google Maps, not just this one.
James and Caleb did a small internal move for me in Kirkwood and these guys were extremely efficient and professional. Came in well under estimate and they even reassembled a bed out of the box for me! If you need strong, reliable, exceptional movers, these are your guys. Highly recommend move lite moving if your like me and had a small move you needed taken care of!
Price assessment: Great price
Price: $1–500
Response from the owner · 6 days ago
We’re thrilled to hear that James and Caleb took such great care of your internal move in Kirkwood! Going the extra mile to get that new bed reassembled quickly and professionally is what Move Lite Moving is all about. Taking the stress out of a small move is our specialty here in the Greater St. Louis area, and we're so glad the experience was a breeze from start to finish. Thank you so much for the fantastic recommendation, and please don't hesitate to give us a call the next time you need a helping hand!
L
Lori ALocal Guide · 68 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Outstanding! First experience with Move Lite and I highly recommend them. Anthony and Quinn were professional, careful, efficient and super nice. I needed furniture moved to a second floor and needed a dining room set delivered to another address. Everything went perfectly. I’ll be giving them a call to discuss a larger move soon. Thank you Move Lite, Anthony and Quinn for exceeding my expectations!
Response from the owner · 6 days ago
We are absolutely thrilled to hear that your first experience with Move Lite Moving was such a success! Anthony and Quinn will be proud to know that their care and efficiency—both with moving your furniture to the second floor and your dining room set delivery—exceeded your expectations. Providing smooth, reliable furniture delivery is what our team takes pride in every day across St. Louis. We truly appreciate the recommendation and look forward to helping you with your next move!
M
Madeline Connors7 reviewsiTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
They did a great job helping me move a large industrial desk! The whole process was easy and went smoothly. They were friendly, professional, and took great care of everything. I really appreciate their help and would definitely recommend them to anyone needing a moving company!!!
Price assessment: Great price
Response from the owner · 6 days ago
Thank you so much for the wonderful review! Moving heavy, awkward pieces like that large industrial desk is right in our wheelhouse as specialty-item movers. We're thrilled to hear the Move Lite team kept everything smooth, professional, and stress-free for you from start to finish. Thank you for the great recommendation, and don't hesitate to reach out the next time you need a hand with a move in the St. Louis area!
