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Modern Moving Solutions

Moving and storage service · O'Fallon, MO · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 92 packing servicesPosition by Experts Score among all companies we track in this category. · better than 79%
5.0 ★★★★★ 167 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
47%reviews answered by the owner
$1.9ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Modern Moving Solutions at a glance

Google reviewers rate Modern Moving Solutions five stars based on 167 reviews, with the owner responding to 47% of them. Customers frequently praise the company for punctuality, professional communication, and careful handling of furniture during residential and storage services. While most experiences are positive, a few low-star reviews describe unexpected pricing changes after loading and furniture damage resulting from a truck breakdown, indicating issues with quote accuracy and equipment reliability.

  • Google rating: 5.0 out of 5 from 167 reviews (99% five-star).
  • Reviews on this page: 167 Google reviews (152 with written comments, 2 with photos).
  • Owner responses: the business replied to 47% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Packing Service serving O'Fallon, Missouri.

Data from Google, last updated November 6, 2026.

Score profile vs other packing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction95Reliability90Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 95 (median 89)Reliability: 90 (median 82)Value: 100 (median 100)Momentum: 100 (median 100)
Modern Moving SolutionsPacking Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Modern Moving Solutions: 95/100 on this factor. Category median: 89.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Modern Moving Solutions: 90/100 on this factor. Category median: 82.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 86.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Modern Moving Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Modern Moving Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–

Bar = this company · dark tick = category median.

Star ratings

167 Google reviews we collected

  • 5 stars16599%
  • 4 stars00%
  • 3 stars00%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 152 written reviews

  • Praise30899%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1745%
  • Reasonable2053%
  • Overpriced13%
  • Not sure00%
$1.9k+94% vs typical packing services

Middle half of what 27 customers paid ($959–$3.7k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9731%
  • Would recommend6822%
  • Speed & response5518%
  • Quality & results4615%
  • Communication196%
  • Price & value144%
  • Honesty & trust134%

What customers talk about

We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “All were very professional and respectful would highly recommend them to anybody thanks again”
  • “I would absolutely use them again and wouldn't hesitate to recommend them to anyone looking for a moving company!”
  • “They were great diligent workers and efficient nothing was damaged.”
  • “The movers did a great job accepting and storing our sectional.”
    “1300$ in damaged, expensive furniture and odds and ends that probably were the result of seniors packing themselves.”
  • “From start to finish, the communication was excellent, the crew was professional, hardworking, and incredibly respectful of our belongings.”
  • “Very prompt response time, reasonably priced, flexible, efficient and friendly movers, and coordination was straightforward.”
  • “I was genuinely amazed at how efficiently and carefully the team handled everything.”

People customers mention

  • Parks 10 reviews
  • Trey 7 reviews
  • Brennan 6 reviews
  • Luke 5 reviews
  • John 4 reviews
  • Ryan 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Modern Moving Solutions for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

James11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional,quick and friendly. They were on time and took care with the Furniture.

Paid $500–1,000Great priceSenior moving
NateLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’ve moved with movers five times now across several states. The guys at Modern Moving were the best we’ve had. Very friendly, most care for our possessions, and most care for the homes themselves. Special shout out to our supervisor, Moe! Absolutely great guy and the hardest worker we’ve probably ever had helping…

Paid $5,000+Reasonable priceLocal moving
JAMES1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really good experience! Showed up on time, worked hard in 98 degree temperatures. All the guys were nice, pleasant, respectful and careful.

Paid $4,000–4,500Reasonable priceLocal moving
Ann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

By far, the BEST moving company we have ever used, and we’ve moved a lot. Their professionalism in the way they cared for and protected our furniture was outstanding!

Paid $3,000–3,500Reasonable priceLocal moving
Derek9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with my team from Modern Moving. They took extreme care with my furniture and electronics, explained everything as they went and were extremely pleasant to be around. I would definitely recommend them if you’re looking for a local moving solution.

Paid $3,000–3,500Reasonable priceLocal moving
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trey and his team did a wonderful job helping me pack a POD. They completed the job in less than the estimated time given in my quote, arrived on time, delivered boxes/wrapping paper to my apartment prior to moving day.

Paid $500–1,000Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 167 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Josh GumpenbergerLocal Guide · 98 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great group of guys who had lots of hustle made our move super easy.

  • Price assessment: Great price
  • Price: $3,000–3,500
  • Services: Local moving, In-state moving
Deb Sherony6 reviewsTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were wonderful! Friendly, helpful and fast. I would use them again!

  • Price assessment: Great price
  • Price: $1,500–2,000
  • Services: Local moving
James Moore14 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very pleased with the 3 men crew I had today. They were great diligent workers and efficient nothing was damaged. All were very professional and respectful would highly recommend them to anybody thanks again

Todd Smith9 reviewsTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Modern Moving Solutions was absolutely fantastic! This was our third move with Modern Moving, and by far our biggest. We were moving our family of four into a larger home, and over the years, we've accumulated quite a bit of stuff! I was genuinely amazed at how efficiently and carefully the team handled everything. From start to finish, the communication was excellent, the crew was professional, hardworking, and incredibly respectful of our belongings. Moving is never easy, but these guys made a pretty overwhelming process feel remarkably smooth. What impressed me most, however, was how the company handled an issue that came up during the move. Unfortunately, our treadmill was damaged in the process. While nobody wants to deal with something like that, I also recognize that accidents happen. What separates a great company from the rest is how they respond when things don't go perfectly. Modern Moving stepped up, took responsibility, and ultimately arranged to have the treadmill professionally repaired and restored to working condition. To me, that speaks volumes about their commitment to customer service and standing behind their work. Having now used Modern Moving Solutions three times, I can confidently say we've made the right choice every time. Great people, excellent communication, and a company that stands behind its work. I would absolutely use them again and wouldn't hesitate to recommend them to anyone looking for a moving company!

Amy Hercules3 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The entire crew was amazing. All 9 people introduced themselves and walked thru the house to understand the job. They were all very polite, respectful, friendly, and extremely hard working. I would highly recommend Modern Moving!

Randall Hartman2 reviewsTotal number of Google reviews Randall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The movers were very good,professional,efficient.we will hire them again.

  • Price assessment: Reasonable price
  • Price: $1,500–2,000
  • Services: Local moving
James Johnson11 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional,quick and friendly. They were on time and took care with the Furniture.

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Senior moving
ted gianaris3 reviewsTotal number of Google reviews ted has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The crew was on time and worked hard. They were experts at taking apart and putting furniture back together. There was some tricky furniture and they handles it like pros. No problems and I recommend Modern Movers for sure.

Taylor Bass8 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The movers did a great job accepting and storing our sectional. They also did a great job delivering to its final destination.

Kelly Bryant4 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We can’t recommend these movers enough. The two young men who moved us were so careful with our things and so agreeable to last minute changes. We would use them again every time!

Modern Moving Solutions on Google Maps →

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