How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%70+26.6Reliability 17%73+12.4Craft & service 20%66+13.2Value 10%74+7.4Momentum 10%100+10Replies to reviews 5%70+3.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREBill Frusco Plumbing Heating and Air Conditioning
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 3,447 Google reviews
Report card
Percentile vs other water softener services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: craft & service.
Reviews for your job
Customers hired Bill Frusco Plumbing Heating and Air Conditioning for 8 kinds of job.
Bill Frusco Plumbing Heating and Air Conditioning for plumbing pipe repair
Clear ✕All 207 Google reviews tagged “Plumbing pipe repair” · showing 100
We want to thank Evan and George. Appreciate their courteous, efficient and fast service. Will certainly use your company again in the future
John R did a great job fixing my water box and main valve. He was professional and kept things quick
Grayson did a fantastic job fixing my aging furnace. He took time to make sure everything was working well and made sure I understood the repairs and how to maintain things going forward.
I had a new water heater installed by technician Ray. He also replaced a couple of shut off valves near the area of the water heater. He did an excellent job, very happy with the result. Ray fixed and worked my other plumbing issues previously. Because of his professionalism and expertise, I requested him to install…
As a homeowner, property manager and real estate agent, I have relied on Bill Frusco to provide fair pricing and exceptional customer service and work. They are incredibly thorough in explaining what needs to be done to solve whatever issue you may have. Thank you!
John R was prompt and got right to work figuring out the problem. He was polite and professional. Thank you!
Professional service. Quality work. Quick response time. Could not be happier.
First time using them for plumbing services and they were very kind and friendly from office personnel that took the initial call, to the tech that went to site to handle a leak for me. Best professional service through and through and a company that uses updated technology from text message updates and a picture of…
Matt was punctual, professional, and explained in detail the job he was doing. He left everything clean after completing the job. I’m thoroughly satisfied with his work and highly recommend this company.
Quality work and great explanation. Expensive but I suppose nowadays everything quality is.
Larry was incredibly knowledgeable, helpful, and patient helping me with a PECO gas issue. This was my first time working with Bill Frusco and I will absolutely work with them again. 10/10 service! Many thanks!
Grayson was super helpful, fixed the source of the problem quickly and efficiently.
Came out same day. Did a quick professional job. Fixed the problem caused by the dish washer installers.
All Frusco Plumbing did was sent me another one of this Phillis finest of their company, he did a fantastic job, I'm very over joyed of my wonderful experience with this company's good work. I'm pleased. Thank you.
Prompt, knowledgeable, friendly service at a reasonable price. You can't ask for more.
John has been out to my house twice, and both times he has been professional, answering all my questions and providing suggestions. He leaves the workspace very clean. I will definitely have him back for future work I need done.
Bill Frusco Plumbing has been to our house twice, and to my parent's house once. All three times we received great service. For this particular time, we had two hose bibs, a utility sink faucet and both supply lines (with shut offs), and both supply lines in the kitchen sink replaced. Matt arrived on time, worked…
Team made a big repair easy to handle. Crew came in very professional and communicated everything clearly to me. Job well done.
Matt was very respectful & treated me and my home with kindness.
Really nice people …we had a leak in the plumbing system & J. R. of Bill Frusco Plumbing came to the rescue with the best skill and knowledge ….so much appreciated! >>>———> Ishaq Deis
Great service all around. Isaiah is great with HVAC and Larry is phenomenal at plumbing. I’ve never had to deal with a company for need like this but they made it easy and do a thorough job at a reasonable price
Evan and his teammate went above and beyond to make sure that I’ve understood what was happening and what needed to be done moving forward, Moving forward it’s getting done !!!!
Rày was very helpful and left everything clean and neat.
Ray R. was very helpful, upfront and informative.
Easy to work with. Very professional.
Evan did such a fantastic job . To totally deconstruct our bathroom & recreate a awesome bathroom to enjoy for years to come. Bill Frusco Plumbing A++
Timely and friendly customer service where they fix your problems the right way and for an affordable price.
Dan was incredibly friendly, respectful and professional .He did a great job with my plumbing issue inside and outside of the house in a timely fashion. Far exceed my expectation.
Oustanding service on replacing water heater.
While John was not able to give me good news, he was still very professional about the not so good news he had to give me. He explained exactly what our issue was and how we could fix it. We were unable to get it fixed today, but plan to be in touch soon to get the job done.
John was excellent! Will definitely use this company again!
We will be forever grateful for the work you did in rescuing us for a mess left by a contractor. You did a great job!
Guys were nice proffesional and respectful
Matt was pleasant, came right out and fixed the problem. Very pleased.
I was very satisfied with the plumbing work Matt completed for me. It was a good experience. I highly recommend him.
Ray was very respectful, friendly, and knowledgeable. He repaired my kitchen pipe quickly and left the site so very clean. He was awesome.
John was great. Identified the issue, knew the cleanest and best route to the solution. Came out to evaluate the problem and ended up doing the job on the spot. Had to Open up a small piece of interior wall to replace an exterior Spigot. So clean, my wife had trouble finding the repaired piece of wall. Highly recommend these guys!
I’m so glad we found Frusco Plumbing! When we started our plumber search, we got a lot of quotes from folks who quoted us a dollar below what we knew was a high cost. These guys came in, went above and beyond the call, and way undercut everyone - and ended up with the business next door also! We’ve used them for…
John did a great job. Thank you John and Frusco Plumbing.
Grayson came back out for me again. An absolute professional and delight!
My service tech was Ray, and he did a phenomenal job replacing the tub in basement for my washer, 2 knobs, and a toilet for my upstairs bathroom! Excellent work!
Dan did a great job. Arrived when he said he would. Cleaned up when the job was done. Would definitely recommend Dan
Professional and organized company. Excellent communication. Came out quickly to assess the job and were able to complete it in one day within the week. The guys worked hard, were professional and very kind. I wish we had called sooner! Would definitely recommend this service.
Good evening on this date of Saturday march 14 2026 I acquired the services of frusco hvac and plumbing and I must say very impressed the professionalism of the contractor Mr dan portrayed I am very pleased and satisfied as new costumer and will be acquiring there services in the near future there honiest…
They were professional and did a wonderful job cleaning up.
Amir addressed our drain issue and gave us some options to deal with our old plumbing. Courteous, efficient, and cleanup was great. I will definitely consider Bill Frusco going forward.
Mark B. from Frusco did a great job replacing two steam pipes that were leaking and had caused our boiler to shut off.
This gentleman was very professional and did an efficient njob in a timely manner.
Danny was fantastic, helpful, thorough, and great to talk to! Will definitely recommend to others and call again the next time we have a need. Thank you!
Matt had to redo the work from yesterday in addition to fixing the leak at the close-off valve. He did an excellent job & cleaned up after himself.
Had Brendan and Grayson come out to remedy a stalling attic furnace with freezing condensation lines. They immediately diagnosed the problem and devised a solution (this was after 2 other companies jury-rigged solutions that didn’t last). Communication was great, pricing and work was fair and clear, and service…
Satisfied with the work, clean and professional. !!!! Of course you always wanna pay less, but everything has went up!!! lol
Attentive service, quick turnaround, and a fair price 👍
Five stars for Adam, who came out to repair two leaks on literally ten minutes notice. Professional, clean, communicative, and prompt. Very happy customer.
Nice guys! I believe every thing was done well!
My contractor was friendly, time efficient , knowledgeable, and even cleaned that floors before he left. I would use this company again
Recommended by a neighbor. I called as a new client for a frozen and busted pipe in a very difficult location under kitchen faucet that is punched out over the foundation. Evan and John Ward were excellent. Nice, clean, and got right to work. Evan took his time and came up with a plan. Several hours of hard work…
Absolutely incredible service and so professional. Completed the job all in one day that could have easily taken multiple. Thank you so much to Eugene, Brian, Ponch, Evan, Elvin, and Armodo. You guys were all amazing.
Tech was very knowledgeable, courteous and respectful. I am very pleased with the service also the tech explained everything he was doing and gave me complete answers to my questions.
Guys were great
Very quick to respond, professional, talented and very personable. The guys are friendly and are the only ones we will call for services.
Jeff was great. Got things done quickly and explained what he had done.
Scheduling was easy, updates on timing were provided, and John found the issue quickly and explained everything clearly. Strong recommend for plumbers in Philly!
Danny was so great to work with. He was easy to brainstorm our HVAC questions with as well as very knowledgeable. He made the estimate process super easy and was very thorough while inspecting the plumbing and hvac system.
Grayson has provided excellent and was very informative on resolving my oil burner issue. He is respectful, and helpful. Update: Mark, Greyson, and John. B has been very supportive and helpful folks. They attend to my heater issues and resolved it. I will definitely would reach out to any them for any issues…
Service was prompt, and the technician was polite & friendly. I would call Bill Frusco Plumbing again.
Excellent experience with Adam super helpful, knowledgeable, super clean and provided all the necessary information so we could make the prosper decision.
I am WOW'd by the response from the Bill Frusco team! From a quick emergency response in frigid temps to the rerouting of sump pump pipes and other internal pipe work-- what a professional team who goes the extra mile. I haven't seen such professionalism in any profession in a long time.
Evan was so efficient, friendly, and knowledgeable. It was immediately clear that he’s trustworthy and absolutely knows what he is doing. We’ll be having him back to replace fixtures in the bathroom.
Amir was very nice and professional
Did good job trying to open line
Your technician efficiently replaced the glass tubing and successfully flushed the furnace and demonstrated how we can do the same.
Isaiah was thorough and prompt!! Very good work and Detailed explanation.
Very professional organization! Reliable and reasonable. i wouldn’t hesitate use them again
Ok. Had a leak in the bathroom that caused some damage to living room ceiling. Was a bit wary but called Frusco who I used before. The boss, Bill, came over to give an estimate. Kind of a shock but I have to say, after seeing the pipes that came out, I'm glad I got it done. The two guys that are doing the work, EVAN…
They were able to assess our problem and fix it within 24 hours! Great service. Wonderful workers. Super pleased with this company.
Expeditious service. Success.
Very through. Pleasant plumber .
Courteous home visit Plumber assessed needed materials Geiven cost of job Materials available to complete service right away
Jeff was knowledgeable, professional. And friendly. The job turned out to be bigger than I wanted it to be, but was necessary.
Jeff did a great job, he was polite and knowledgeable. He was able to find the root cause of no hot water in my bathroom and quickly fixed the issue. He also added a new diverter with all the assemblies. Thanks Jeff!!
Straight forward, respectful, knowledgeable and quotes fair prices. The quality of work was also great. Thanks John.
Had a leak under the sink, called at 8am and Jeff was here at 12:30pm. Diagnosed the issue and replaced the parts in half an hour. Kind and courteous, explained the work, and took pics for warranty purposes. Would use again.
Junior from Frusco Plumbing went above and beyond to help me resolve this problem. He answered my calls and text messages when he did not have to. Junior is an asset to Frusco and I thank him very much.
Ray was knowledgeable, provided great customer service & efficient service. Also an Eagles Fan 🦅🏈, which goes a long way. Great experience overall and my utility sink, faucet & PVC sweep are exceptional.
John B did a great job. He was prompt, courteous and professional.
Found a leaky valve in my basement and called Bill Frusco. The young lady I spoke with on the phone was helpful and pleasant. They sent Jack and Kevin right out to take care of the issue and they did a magnificent job in a very short time. That pleased me and my dogs.
Job well done!!!
Jack & Eugene did a great job. I am so happy with the sink & faucet installation and the other updates. AAA+++
Had an emergency water leak and they arrived in about 30min or so. Addressed the leak issue and had to replace the entire outside line. They scheduled me for a fix took about 3 days after first call to run the new water line. (Reason it takes time is permits have to be pulled). Now have water back. Water line…
Brendan was great. He was professional and got the work done quickly and well.
Amir was good and told me the pipe was broke in my outside drain. He was friendly and said he would email me an estimate of what it would cost to fix.
Evan, the technician is fantastic. Very knowledgeable, thorough, transparent, and pleasant to deal with. Frusco Plumbing is super responsive and always gets to us quickly, and on time. 5 stars ! Bill Frusco plumbing second to none in customer service. And technicians are top-notch. Saved us from this heat wave!…
Amir did a great job! I will definitely be calling again in the near future.
They work very professionally and clean. Once they were done , they cleaned up the entire space.
Amir was outstanding 👌🏿 !
Bill Frusco plumbing is always able to repair our plumbing needs to get us back to good. Matt was super helpful.
Everything was great about my experience with Bill Frusco Plumbing. This is my second time using their services and again all ran smoothly. The technician Evan was courteous and professional and i was pleased with the final result.
Prompt, professional and polite demeanor, great workmanship
Louise has helped me out a few times and is always pleasant and professional. BF always sends good crews.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 206 | $402–$1.6k |
| Toilet repair | 157 | $216–$585 |
| Drain cleaning | 151 | $176–$412 |
| Plumbing leak detection | 147 | $99–$687 |
| Water heater installation | 140 | $1.2k–$2.4k |
| Plumbing leak repair | 107 | $227–$988 |
| Faucet repair | 77 | $202–$659 |
| Faucet installation | 55 | $303–$670 |
