Is Bill Frusco Plumbing Heating and Air Conditioning any good?
Our verdict: solid, not standout — #44 of 90 plumbers, better than 51%. Customers single out its reliability and satisfaction; accountability is where it trails.
Reliability — better than 76% of peers
Momentum — 35th percentile
Craft & service — 25th percentile
Accountability — 18th percentile
Price $$$: 31% above typical
Bill Frusco Plumbing Heating and Air Conditioning for plumbing leak repair
Clear ✕108 customers reviewed a plumbing leak repair job here and rated it 4.94★. Most paid $1,000+ (category typical: $295–$1.1k). For this job it ranks #11 of 70 plumbers we track.
All 108 Google reviews tagged “Plumbing leak repair” · showing 60
John R did a great job fixing my water box and main valve. He was professional and kept things quick
Update 10/5/2026: Chris came out to do annual maintenance on out boiler and made sure everything was in working order. He did discover a small gas leak which was repaired. Kudos! John arrived on time and was cordial and professional. He diagnosed the leak in our sink and fixed it quickly. Everything was clearly explained and taken care of.
John R was prompt and got right to work figuring out the problem. He was polite and professional. Thank you!
We always appreciate the professionalism and knowledge of the Bill Frisch team. Always easy to schedule appointments, everyone is communicative and friendly, and the techs know their stuff. We’ve used them for both HVAC and plumbing and had excellent experiences.
Quality work and great explanation. Expensive but I suppose nowadays everything quality is.
Larry was incredibly knowledgeable, helpful, and patient helping me with a PECO gas issue. This was my first time working with Bill Frusco and I will absolutely work with them again. 10/10 service! Many thanks!
Matt and Greg were great. Great work, creative solutions, efficient and professional. On a crazy hot day they worked without pause, very happy with their work.
Great service all around. Isaiah is great with HVAC and Larry is phenomenal at plumbing. I’ve never had to deal with a company for need like this but they made it easy and do a thorough job at a reasonable price
Evan and Ryan did a great job! Good people too. Everything looks great. Thanks
Evan was a great help , assessed problem fast and provided plenty options for repair!
Rày was very helpful and left everything clean and neat.
Great technician. Fast, knew exactly what was needed and did it well. Thanks for the great service.
Evan did such a fantastic job . To totally deconstruct our bathroom & recreate a awesome bathroom to enjoy for years to come. Bill Frusco Plumbing A++
We will be forever grateful for the work you did in rescuing us for a mess left by a contractor. You did a great job!
Matt and Larry did an outstanding job. They performed the work very quickly and I don't have any complaints with how it was done. I was also impressed by how conscious they were to take all debris with them. They did a project that would have easily taken a day or two to do, and did it in about an hour, while fixing the problem.
Great job! Fast service! Very happy!
I’m so glad we found Frusco Plumbing! When we started our plumber search, we got a lot of quotes from folks who quoted us a dollar below what we knew was a high cost. These guys came in, went above and beyond the call, and way undercut everyone - and ended up with the business next door also! We’ve used them for…
Needed a small waterline repair! They responded really quickly and came out same day and got it done. Grayson was very knowledgeable & did really clean work! Would recommend.
Good evening on this date of Saturday march 14 2026 I acquired the services of frusco hvac and plumbing and I must say very impressed the professionalism of the contractor Mr dan portrayed I am very pleased and satisfied as new costumer and will be acquiring there services in the near future there honiest…
Danny was awesome, straight forward and got the job done within the hour, so appreciative of him and everyone BF!
Great service - fast, reliable, and highly recommend!
Matt had to redo the work from yesterday in addition to fixing the leak at the close-off valve. He did an excellent job & cleaned up after himself.
Brandon and the whole team are exceptional. These guys have been out to my house a number of times for various things. Always do great work, treat me fairly and are honest hard workers. I appreciate them a lot and would recommend them to anyone!
Evan (and Bill’s entire team) was phenomenal. So is their back office staff. Thank you guys!
Absolutely incredible service and so professional. Completed the job all in one day that could have easily taken multiple. Thank you so much to Eugene, Brian, Ponch, Evan, Elvin, and Armodo. You guys were all amazing.
Matt was great at explaining what needed to be done and had good recommendations on what to avoid the same repair in the future. He completed everything the work thoroughly yet efficiently and all three leaks (outdoor faucets and washing machine hoses) have been resolved.
The guys came out and diagnosed a clogged and cracked vent pipe which caused leak in kitchen ceiling. Could not easily clear clog, so solutions were provided Scheduling, estimates, and communication were a breeze. The guys were polite and professional. Would definitely recommend
Jeff was out within hours of my call and provided quick, friendly service.
Evan was so efficient, friendly, and knowledgeable. It was immediately clear that he’s trustworthy and absolutely knows what he is doing. We’ll be having him back to replace fixtures in the bathroom.
Amir was very nice and professional
Had problem with my home humidifier wasn't getting water and the saddle pen faucet was not working properly.... Danny found the problem disconnected the humidifier so I could continue to have water in the back of the house...researched the part needed for the humidifier for me.....called me back with the information…
The entire crew did a fabulous job. We were shocked by how fast they were, and they were extremely clean. I would highly recommend them!!
Amazing service and even helped us a few times with plumbing issues evenon a Sunday . Jeff and Jack were both so nice and knowledgeable . Will def use them again and recommend to friends
Ok. Had a leak in the bathroom that caused some damage to living room ceiling. Was a bit wary but called Frusco who I used before. The boss, Bill, came over to give an estimate. Kind of a shock but I have to say, after seeing the pipes that came out, I'm glad I got it done. The two guys that are doing the work, EVAN…
We had a pretty bad clog in our house, and Evan came to the rescue (on a Sunday)! He was incredible—friendly, professional, and so thorough. He made the entire fix feel seamless, walking us through what he was doing at every step so we understood exactly what was going on. It’s rare to find someone who’s both great…
Jeff was knowledgeable, professional. And friendly. The job turned out to be bigger than I wanted it to be, but was necessary.
John was great. Very professional and polite. Everything turned out excellent. My shower doesn't leak and I got a new toilet.
Isaiah repaired my leaking pipe quickly and was very courteous and helpful!
Second time needing Bill Frusco Plumbing Heating and Air Conditioning. We Called in the morning (They very nice on the phone). They told us someone would be out today. I received an email with in a few hours on who was coming out. He arrived a few minutes later. He checked for a leak under the sink. He found it…
efficient, friendly, neat
Found a leaky valve in my basement and called Bill Frusco. The young lady I spoke with on the phone was helpful and pleasant. They sent Jack and Kevin right out to take care of the issue and they did a magnificent job in a very short time. That pleased me and my dogs.
Quick & communicative turn around for an appointment. Dan was great - showed me all the things that were leaking, how he was going to fixing and general plumbing things I should know about my house. He also answered questions about other services offered. Would use bill frusco’s again!
Jim was very pleasant, he was very easy to understand 😀 did a very nice Job, cleaned up after his work. When done he made sure everything was not leaking. And made sure he had all of his tools. If I need anyone back from this company I will ask for him to come back again. Thank you again Jim.
As always, prompt, polite & professional. Everything is clearly explained & left in order when finished. I have been using Frusco for 20 year, at least, & will continue for years to come.
Everything was great about my experience with Bill Frusco Plumbing. This is my second time using their services and again all ran smoothly. The technician Evan was courteous and professional and i was pleased with the final result.
Love my experience with this company! Danny is Great!! He's professional, knowledgeable, patient, worked quickly and thoroughly. He explained everything to me, and yes I definitely will be back for my plumbing needs. The service and work done are excellent.
I had a small leak that was difficult to find. Matt arrived and check thoroughly and found the source of the leak. He was careful, and laid out drop cloths to keep the area clean. He was able to make the repair quickly. I was satisfied with result
Matt was efficient. He diagnosed the problem, figured out a solution and went to work. He kept me informed through the day. 10 out of 10!
Very pleased with the overall initial experience with Bill Frusco Plumbing. I had to have a shower pan replaced, and Matt did a great job and answered all the questions I had. Support staff was responsive and very easy to deal with. I will be using BFP in the future.
Very happy wit the work nik did highly recommend
Nick P was excellent. Very professional and committed to doing the job right.
Had John R. Come to the house and the problem was fixed in 20 minutes. He was professional and friendly.
Definitely spent more than I expected/wanted but the job was done well, quickly and thoroughly. I'm beyond happy with the service we got! Great job Matt
Nick and Anthony were the technicians that came out and made repairs. They did an excellent job quick and efficient. Great customer service and also very professional.
The tech John R was great, on time and completed the task quickly and completely, Thank you, Sam.
Matt arrived on time to repair toilet leak from flange area. As he was investigating, he found other issues that needed to be addressed immediately and pointed them out to me. All three areas of work were performed in less than 5 hours.
Matt was awesome. He was prompt, courteous and respectful. If I have any other plumbing work done I hope Bill send him. Overall Bill Fusco plumbing has treated me as if they knew me for years. Highly recommended.
The tech (Bill jr.) Came out for what was basically an emergency call.. was super helpful, informative, and thorough on everything that was going to have to be done to fix the issue… Looking forward to working with them, they seem like a good local company
Joe was very professional & provided excellent service. Definitely will use in the future.
Matt was very helpful. Informed us of our options and did the work well and in a timely manner. We always are happy with Frusco’s and this time was no different.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bill Frusco Plumbing Heating and Air Conditioning
Is Bill Frusco Plumbing Heating and Air Conditioning good?
Yes by most measures: 4.9★ from 3,447 Google reviews and an Experts Score of 52/100 (grade C), #44 of 90 plumbers we track. 0.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Bill Frusco Plumbing Heating and Air Conditioning charge?
Customers reported a typical bill of $630 (middle half $216–$1.6k), 31% above the plumbers median of $480.
What do customers hire Bill Frusco Plumbing Heating and Air Conditioning for?
Mostly plumbing pipe repair (206), toilet repair (157), drain cleaning (151), plumbing leak detection (147).
Does the owner respond to complaints?
The owner replied to 63% of 1–3★ reviews (category: 82%).
