Is Bill Frusco Plumbing Heating and Air Conditioning any good?
Our verdict: solid, not standout — #44 of 90 plumbers, better than 51%. Customers single out its reliability and satisfaction; accountability is where it trails.
Reliability — better than 76% of peers
Momentum — 35th percentile
Craft & service — 25th percentile
Accountability — 18th percentile
Price $$$: 31% above typical
Bill Frusco Plumbing Heating and Air Conditioning for plumbing pipe repair
Clear ✕207 customers reviewed a plumbing pipe repair job here and rated it 4.94★. Most paid $1,000+ (category typical: $366–$1.2k). For this job it ranks #17 of 83 plumbers we track.
We want to thank Evan and George. Appreciate their courteous, efficient and fast service. Will certainly use your company again in the future
John R did a great job fixing my water box and main valve. He was professional and kept things quick
Grayson did a fantastic job fixing my aging furnace. He took time to make sure everything was working well and made sure I understood the repairs and how to maintain things going forward.
I had a new water heater installed by technician Ray. He also replaced a couple of shut off valves near the area of the water heater. He did an excellent job, very happy with the result. Ray fixed and worked my other plumbing issues previously. Because of his professionalism and expertise, I requested him to install…
As a homeowner, property manager and real estate agent, I have relied on Bill Frusco to provide fair pricing and exceptional customer service and work. They are incredibly thorough in explaining what needs to be done to solve whatever issue you may have. Thank you!
John R was prompt and got right to work figuring out the problem. He was polite and professional. Thank you!
First time using them for plumbing services and they were very kind and friendly from office personnel that took the initial call, to the tech that went to site to handle a leak for me. Best professional service through and through and a company that uses updated technology from text message updates and a picture of…
Matt was punctual, professional, and explained in detail the job he was doing. He left everything clean after completing the job. I’m thoroughly satisfied with his work and highly recommend this company.
Quality work and great explanation. Expensive but I suppose nowadays everything quality is.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bill Frusco Plumbing Heating and Air Conditioning
Is Bill Frusco Plumbing Heating and Air Conditioning good?
Yes by most measures: 4.9★ from 3,447 Google reviews and an Experts Score of 52/100 (grade C), #44 of 90 plumbers we track. 0.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Bill Frusco Plumbing Heating and Air Conditioning charge?
Customers reported a typical bill of $630 (middle half $216–$1.6k), 31% above the plumbers median of $480.
What do customers hire Bill Frusco Plumbing Heating and Air Conditioning for?
Mostly plumbing pipe repair (206), toilet repair (157), drain cleaning (151), plumbing leak detection (147).
Does the owner respond to complaints?
The owner replied to 63% of 1–3★ reviews (category: 82%).