Is Bill Frusco Plumbing Heating and Air Conditioning any good?
Our verdict: solid, not standout — #44 of 90 plumbers, better than 51%. Customers single out its reliability and satisfaction; accountability is where it trails.
Reliability — better than 76% of peers
Momentum — 35th percentile
Craft & service — 25th percentile
Accountability — 18th percentile
Price $$$: 31% above typical
Bill Frusco Plumbing Heating and Air Conditioning for sump pump repair
Clear ✕10 customers reviewed a sump pump repair job here and rated it 5.00★. Most paid $1,000+. For this job it ranks #1 of 17 plumbers we track.
All 10 Google reviews tagged “Sump pump repair”
Tech was super helpful and very nice. Went through all my questions and helped me understand his concerns in a way that made me feel secure about my decisions. His work was clean and well tested before he left.
I am WOW'd by the response from the Bill Frusco team! From a quick emergency response in frigid temps to the rerouting of sump pump pipes and other internal pipe work-- what a professional team who goes the extra mile. I haven't seen such professionalism in any profession in a long time.
Ray was extremely helpful and walked me through each process which I appreciate as a homeowner!
Grayson and Nick were right on time and very helpful!
Brendan was great, such a nice guy! We have used Bill Frusco many times over the past several years and will be using them to change out our sump pump. We were in a pinch right around the holidays last year and they gave us a very fair price to change out our hot water. We use this place regularly for maintenance.…
Isaiah bydid a great job, very courteous, kind and professional. I would recommend you folks to anyone. Also really appreciated the quick response and decent price for the job well done. God bless you and your business. Thank you
We have used this company multiple times for all of our plumbing and HVAC problems. They are wonderful and always respond right away. We had Brendan today who is always professional and addresses any issues we have! He also helps show us what the problem is so we can avoid it in the future.
Matt was a great technician. Professional and a great personality. His work was detailed and his skill set was impressive. He explained everything and took the time to check in with me on the phone to explain what he found. Cleamed up after the project. Admirable!!! I will ask for him again and again. Thanks
Our sump pump broke during a really bad storm and we got 3 inches of water in our basement. John arrived quickly and was able to get the sump pump working within minutes. He was very professional and courteous. Thanks to his quick arrival we were able to resolve a very challenging situation quickly.
I have used Frusco’s for many years for various plumbing and hvac repairs and they have always gone above and beyond with their service. On this occasion, the furnace wasn’t working. Danny came right over and figured the problem out. A short time later, Mark came back with the part and fixed it up! I am grateful…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bill Frusco Plumbing Heating and Air Conditioning
Is Bill Frusco Plumbing Heating and Air Conditioning good?
Yes by most measures: 4.9★ from 3,447 Google reviews and an Experts Score of 52/100 (grade C), #44 of 90 plumbers we track. 0.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Bill Frusco Plumbing Heating and Air Conditioning charge?
Customers reported a typical bill of $630 (middle half $216–$1.6k), 31% above the plumbers median of $480.
What do customers hire Bill Frusco Plumbing Heating and Air Conditioning for?
Mostly plumbing pipe repair (206), toilet repair (157), drain cleaning (151), plumbing leak detection (147).
Does the owner respond to complaints?
The owner replied to 63% of 1–3★ reviews (category: 82%).
