Is Bill Frusco Plumbing Heating and Air Conditioning any good?
Our verdict: solid, not standout — #44 of 90 plumbers, better than 51%. Customers single out its reliability and satisfaction; accountability is where it trails.
Reliability — better than 76% of peers
Momentum — 35th percentile
Craft & service — 25th percentile
Accountability — 18th percentile
Price $$$: 31% above typical
Bill Frusco Plumbing Heating and Air Conditioning for toilet repair
Clear ✕157 customers reviewed a toilet repair job here and rated it 4.89★. Most paid $1,000+ (category typical: $227–$618). For this job it ranks #29 of 81 plumbers we track.
We want to thank Evan and George. Appreciate their courteous, efficient and fast service. Will certainly use your company again in the future
Service was excellent and will be using this team again! Thank you so much!!! Highly recommend!!
Extremely professional and easy. They came provided estimate and completed the repair within 90 minutes. Highly recommend
Amir was very professional and very personable. When he originally came to repair the toilet, he explained in depth what could be done and then wh.at he suggested. As my husband is still in rehab for his broken hip, I put him on speaker phone so Amir could speak with him. The past service people we had down other…
Grayson was amazing and explained in detail all the work that needed to be done. Thank you Grayson for all your thorough work. I also had John B come out and make the repairs he did a fabulous job on our toilet and sink trap under my kitchen sink. Thank you guys.
Responsive but supremely expensive. Automate phone mentioned quote which was 1/3rd of what the plumber quoted when he arrived. Suggest to price check with an actual person as their automated AI response is inaccurate.
From the very first phone call until the service person walked out the door, the entire experience was flawless. Everyone I interacted with was friendly, smiling, and genuinely happy to help. They know exactly what they’re doing, quickly got to the bottom of my leak, and fixed it perfectly. Finding a company that…
Technician gave me alternative options And pricing which I liked and was very friendly and personable.
Called Frusco for an issue with my toilet. Matt persevered tracking down the part he needed to do the repair. He was pleasant, mannerly and professional. He also explained each step he was taking which I appreciated.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Bill Frusco Plumbing Heating and Air Conditioning
Is Bill Frusco Plumbing Heating and Air Conditioning good?
Yes by most measures: 4.9★ from 3,447 Google reviews and an Experts Score of 52/100 (grade C), #44 of 90 plumbers we track. 0.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Bill Frusco Plumbing Heating and Air Conditioning charge?
Customers reported a typical bill of $630 (middle half $216–$1.6k), 31% above the plumbers median of $480.
What do customers hire Bill Frusco Plumbing Heating and Air Conditioning for?
Mostly plumbing pipe repair (206), toilet repair (157), drain cleaning (151), plumbing leak detection (147).
Does the owner respond to complaints?
The owner replied to 63% of 1–3★ reviews (category: 82%).