How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREBill Frusco Plumbing Heating and Air Conditioning
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 3,447 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Reviews for your job
Customers hired Bill Frusco Plumbing Heating and Air Conditioning for 8 kinds of job.
Bill Frusco Plumbing Heating and Air Conditioning for garbage disposal installation
Clear ✕All 36 Google reviews tagged “Garbage disposal installation”
Grayson was awesome!
Garbage disposal replacement
Evan and Stanley were very helpful in replacing my garbage disposal!
Matt was great reasonable price I’m going to do it
Fantastic response time and very informative. Will be using them again in the future.
Good evening on this date of Saturday march 14 2026 I acquired the services of frusco hvac and plumbing and I must say very impressed the professionalism of the contractor Mr dan portrayed I am very pleased and satisfied as new costumer and will be acquiring there services in the near future there honiest…
Danny was great. Fast and super professional.
Great customer service and knowledgeable plumbing technician. Highly recommend. Ask for Jeff! Very friendly and does clean work. Second time I had to call Frusco in two months. This time was for water heater replacement. Matt did a quick and clean job. Thanks again!
Adam provided overall excellent customer service. Responded and came out within an hour of call. Attentive, had parts on hand , left area clean and neat. Highly recommend his services. Thanks!
Jeff the technician was great thorough and very friendly
Amazing service and even helped us a few times with plumbing issues evenon a Sunday . Jeff and Jack were both so nice and knowledgeable . Will def use them again and recommend to friends
Wonderful no compleim
We had a great experience with Grayson who repaired our garbage disposal and heater. He was knowledgeable and courteous and answered all of our questions thoroughly. Thank you!
I called to schedule an appointment for servicing my kitchen plumbing. John B. arrived right on time and quickly identified the issues. He explained everything to me and showed it as well. Fixed it quickly and thoroughly. Would recommend!
John B did a great job. He was prompt, courteous and professional.
It was really easy to schedule, they came out within a half hour on a holiday weekend. John R did a quick and efficient job!
Evan, the technician is fantastic. Very knowledgeable, thorough, transparent, and pleasant to deal with. Frusco Plumbing is super responsive and always gets to us quickly, and on time. 5 stars ! Bill Frusco plumbing second to none in customer service. And technicians are top-notch. Saved us from this heat wave!…
Prompt follow-up to my initial call. Service was scheduled asap per my request. Tech was friendly and informative and did the work expediently. Will use their services for future needs.
Bill Frusco plumbing is always able to repair our plumbing needs to get us back to good. Matt was super helpful.
Awesome response time for disposal to be replaced in the same day I called just for a quote. Ray was so nice, polite, informative and very tidy.
Extremely happy with John, the technician.He installed new disposal & piping in timely manner.He was very professional & personable. A job well done!
Good
Called Frusco for service around 8:10am,receptionist was very kind,explained the problem with disposal,she promptly arranged a tech to come to my home,got estimate,work was completed 12:45pm.I was very pleased by the work to be done in a timely manner so I can be able to function in my kitchen and prepare for dinner
Amir did a wonderful job installing a new garbage disposal. Always cheerful and a big smile. But could he please return my file pages. I had pinned the check to the papers so I wouldn't replace it. He took the whole pile.
I have been using this company for over 20 years have always been satisfied Danny has handled all the plumbing, hvac issues very professionally and promptly
Matt the Plumbing tech was very professional and timely. He explained what he was doing step by step.Matt offered me the option of paying an extra fee to replace a cracked piece of pipe with PVC. He also explained about some items not to be placed in a disposal like egg shells. I paid balance by bank cashier check…
Plumbers went out of their way to rectify the problem I was having in my kitchen sink
Nick came out from Frusco Plumbing on short notice for an emergency. He was awesome! Professional, personable and courteous! He explained everything he was doing. A really great experience!
We had a clogged drain and were in need of a garbage disposal. I called in the morning and the technician was here in the early afternoon. The technician, Joe, was extremely personable, professional, and knowledgeable. He took his time, triple checked all of his work, cleaned up everything, and answered questions I…
Joe was on time, thorough and solved the problem. We couldn’t ask for more.
Dan arrived when he was supposed to, discussed what was wrong and then we let him proceed with the services we needed in order to have a functional kitchen. He worked neatly and so far, everything is working great.
5 Star rating for Nick my service technician and Brandon the first team for my plumbing repair on pipes leading to my sewer line. Then we needed more help on the job, so Izzy and Eugene joined to help correct the plumbing pipes from the kitchen. I give them a 5 Star rating, too. They install a saniflo pump and other…
Jimmy was the best! Everybody was very efficient and polite. I would definitely use them again
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 206 | $402–$1.6k |
| Toilet repair | 157 | $216–$585 |
| Drain cleaning | 151 | $176–$412 |
| Plumbing leak detection | 147 | $99–$687 |
| Water heater installation | 140 | $1.2k–$2.4k |
| Plumbing leak repair | 107 | $227–$988 |
| Faucet repair | 77 | $202–$659 |
| Faucet installation | 55 | $303–$670 |
