Experts Reviews · Company report
Bill Frusco Plumbing Heating and Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%76+11.4Craft & service 20%25+5Value 10%43+4.3Momentum 8%35+2.8Track record 7%61+4.3Accountability 5%18+0.9Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

Bill Frusco Plumbing Heating and Air Conditioning

Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 3,447 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bill Frusco Plumbing Heating and Air Conditioning is better than 67% of plumbers.B
67
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bill Frusco Plumbing Heating and Air Conditioning is better than 76% of plumbers.B
76
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bill Frusco Plumbing Heating and Air Conditioning is better than 25% of plumbers.D
25
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bill Frusco Plumbing Heating and Air Conditioning is better than 43% of plumbers.C
43
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Bill Frusco Plumbing Heating and Air Conditioning is better than 35% of plumbers.D
35
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Bill Frusco Plumbing Heating and Air Conditioning is better than 61% of plumbers.B
61
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Bill Frusco Plumbing Heating and Air Conditioning is better than 18% of plumbers.F
18

Reviews for your job

Customers hired Bill Frusco Plumbing Heating and Air Conditioning for 8 kinds of job.

Bill Frusco Plumbing Heating and Air Conditioning for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.108
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 108 Google reviews tagged “Plumbing leak repair” · showing 40

★★★★★ Brian · Edited 4 days ago

John R did a great job fixing my water box and main valve. He was professional and kept things quick

Paid $2,000+Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
★★★★★ S · Edited 2 weeks ago

Update 10/5/2026: Chris came out to do annual maintenance on out boiler and made sure everything was in working order. He did discover a small gas leak which was repaired. Kudos! John arrived on time and was cordial and professional. He diagnosed the leak in our sink and fixed it quickly. Everything was clearly…

Reasonable pricePlumbing leak repairService not listed
★★★★★ Meganne · Edited 4 weeks ago

John R was prompt and got right to work figuring out the problem. He was polite and professional. Thank you!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Anderson · a month ago

We always appreciate the professionalism and knowledge of the Bill Frisch team. Always easy to schedule appointments, everyone is communicative and friendly, and the techs know their stuff. We’ve used them for both HVAC and plumbing and had excellent experiences.

Great pricePlumbing leak detectionPlumbing leak repair
★★★★★ Nicholas · 2 months ago

Quality work and great explanation. Expensive but I suppose nowadays everything quality is.

Paid $1,200–1,400Not surePlumbing pipe repairPlumbing leak repair
★★★★★ Kristen · 2 months ago

Larry was incredibly knowledgeable, helpful, and patient helping me with a PECO gas issue. This was my first time working with Bill Frusco and I will absolutely work with them again. 10/10 service! Many thanks!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ scott · Edited 3 months ago

Matt and Greg were great. Great work, creative solutions, efficient and professional. On a crazy hot day they worked without pause, very happy with their work.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
★★★★★ Zach · 3 months ago

Great service all around. Isaiah is great with HVAC and Larry is phenomenal at plumbing. I’ve never had to deal with a company for need like this but they made it easy and do a thorough job at a reasonable price

Paid $2,000+Reasonable pricePlumbing pipe repairWater heater repairPlumbing leak repair
★★★★★ Joseph · 3 months ago

Evan and Ryan did a great job! Good people too. Everything looks great. Thanks

Paid $2,000+Reasonable pricePlumbing leak repairService not listed
★★★★★ shakia · 3 months ago

Evan was a great help , assessed problem fast and provided plenty options for repair!

Reasonable pricePlumbing leak detectionPlumbing leak repair
★★★★★ Laura · Edited 3 months ago

Rày was very helpful and left everything clean and neat.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Paul · 4 months ago

Great technician. Fast, knew exactly what was needed and did it well. Thanks for the great service.

Paid $800–1,000Reasonable pricePlumbing leak repair
★★★★★ David · Edited 4 months ago

Evan did such a fantastic job . To totally deconstruct our bathroom & recreate a awesome bathroom to enjoy for years to come. Bill Frusco Plumbing A++

Paid $1,000+Reasonable priceToilet repairShower installationPlumbing leak detection
★★★★★ Arlene · Edited 5 months ago

We will be forever grateful for the work you did in rescuing us for a mess left by a contractor. You did a great job!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Ryan · 5 months ago

Matt and Larry did an outstanding job. They performed the work very quickly and I don't have any complaints with how it was done. I was also impressed by how conscious they were to take all debris with them. They did a project that would have easily taken a day or two to do, and did it in about an hour, while fixing…

Paid $1,000+Reasonable pricePlumbing leak repair
★★★★★ Steven · 5 months ago

Great job! Fast service! Very happy!

Paid $400–500Great pricePlumbing leak detectionPlumbing leak repair
★★★★★ Elena · Edited 6 months ago

I’m so glad we found Frusco Plumbing! When we started our plumber search, we got a lot of quotes from folks who quoted us a dollar below what we knew was a high cost. These guys came in, went above and beyond the call, and way undercut everyone - and ended up with the business next door also! We’ve used them for…

Paid $1,000+Great pricePlumbing pipe repairSewer cleaningOutdoor plumbing system repair
★★★★★ Alison · 6 months ago

Needed a small waterline repair! They responded really quickly and came out same day and got it done. Grayson was very knowledgeable & did really clean work! Would recommend.

Paid $400–500Reasonable pricePlumbing leak repair
★★★★★ Tony · 7 months ago

Good evening on this date of Saturday march 14 2026 I acquired the services of frusco hvac and plumbing and I must say very impressed the professionalism of the contractor Mr dan portrayed I am very pleased and satisfied as new costumer and will be acquiring there services in the near future there honiest…

Paid $200–300Reasonable priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
★★★★★ Matt · 7 months ago

Danny was awesome, straight forward and got the job done within the hour, so appreciative of him and everyone BF!

Paid $200–300Reasonable pricePlumbing leak repair
★★★★★ Christine · 8 months ago

Great service - fast, reliable, and highly recommend!

Paid $200–300Reasonable pricePlumbing leak repair
★★★★★ Jose · Edited 8 months ago

Matt had to redo the work from yesterday in addition to fixing the leak at the close-off valve. He did an excellent job & cleaned up after himself.

Paid $400–500Not surePlumbing leak detectionPlumbing pipe repairFaucet installation+ Responsiveness+ Quality+ Professionalism
★★★★★ Alex · 8 months ago

Brandon and the whole team are exceptional. These guys have been out to my house a number of times for various things. Always do great work, treat me fairly and are honest hard workers. I appreciate them a lot and would recommend them to anyone!

Reasonable priceWater heater installationPlumbing leak repairService not listed
★★★★★ Gary · 9 months ago

Evan (and Bill’s entire team) was phenomenal. So is their back office staff. Thank you guys!

Faucet repairFaucet installationPlumbing leak repair
★★★★★ Al · 9 months ago

Absolutely incredible service and so professional. Completed the job all in one day that could have easily taken multiple. Thank you so much to Eugene, Brian, Ponch, Evan, Elvin, and Armodo. You guys were all amazing.

Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Martin · 9 months ago

Matt was great at explaining what needed to be done and had good recommendations on what to avoid the same repair in the future. He completed everything the work thoroughly yet efficiently and all three leaks (outdoor faucets and washing machine hoses) have been resolved.

Paid $1,000+Not sureOutdoor plumbing system repairFaucet installationPlumbing leak repair
★★★★ Thomas · 9 months ago

The guys came out and diagnosed a clogged and cracked vent pipe which caused leak in kitchen ceiling. Could not easily clear clog, so solutions were provided Scheduling, estimates, and communication were a breeze. The guys were polite and professional. Would definitely recommend

Paid $900–1,000Reasonable pricePlumbing leak repair
★★★★★ Heidi · Edited 9 months ago

Jeff was out within hours of my call and provided quick, friendly service.

Plumbing leak repair
★★★★★ Amy · 10 months ago

Evan was so efficient, friendly, and knowledgeable. It was immediately clear that he’s trustworthy and absolutely knows what he is doing. We’ll be having him back to replace fixtures in the bathroom.

Plumbing pipe repairFaucet repairFaucet installation
★★★★★ Mary · Edited 10 months ago

Amir was very nice and professional

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Katie · 10 months ago

Had problem with my home humidifier wasn't getting water and the saddle pen faucet was not working properly.... Danny found the problem disconnected the humidifier so I could continue to have water in the back of the house...researched the part needed for the humidifier for me.....called me back with the information…

Paid $400–500Reasonable pricePlumbing leak repairService not listed
★★★★★ Elizabeth · Edited 10 months ago

The entire crew did a fabulous job. We were shocked by how fast they were, and they were extremely clean. I would highly recommend them!!

Paid $1,000+Reasonable priceDrain cleaningSewer repairPlumbing leak repair
★★★★★ Page · 11 months ago

Amazing service and even helped us a few times with plumbing issues evenon a Sunday . Jeff and Jack were both so nice and knowledgeable . Will def use them again and recommend to friends

Garbage disposal installationPlumbing leak repair
★★★★★ J · Edited 11 months ago

Ok. Had a leak in the bathroom that caused some damage to living room ceiling. Was a bit wary but called Frusco who I used before. The boss, Bill, came over to give an estimate. Kind of a shock but I have to say, after seeing the pipes that came out, I'm glad I got it done. The two guys that are doing the work, EVAN…

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
★★★★★ Emilie · a year ago

We had a pretty bad clog in our house, and Evan came to the rescue (on a Sunday)! He was incredible—friendly, professional, and so thorough. He made the entire fix feel seamless, walking us through what he was doing at every step so we understood exactly what was going on. It’s rare to find someone who’s both great…

Paid $100–200Great priceDrain cleaningSewer repairPlumbing leak repair
★★★★★ Meg · a year ago

Jeff was knowledgeable, professional. And friendly. The job turned out to be bigger than I wanted it to be, but was necessary.

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repairService not listed
★★★★★ Michael · Edited a year ago

John was great. Very professional and polite. Everything turned out excellent. My shower doesn't leak and I got a new toilet.

Toilet installationPlumbing leak repair
★★★★★ Aaron · a year ago

Isaiah repaired my leaking pipe quickly and was very courteous and helpful!

Paid $400–500Reasonable pricePlumbing leak repair
★★★★★ Chris · a year ago

Second time needing Bill Frusco Plumbing Heating and Air Conditioning. We Called in the morning (They very nice on the phone). They told us someone would be out today. I received an email with in a few hours on who was coming out. He arrived a few minutes later. He checked for a leak under the sink. He found it…

Great pricePlumbing leak repair
★★★★★ Annette · a year ago

efficient, friendly, neat

Paid $1,000+Not surePlumbing leak repairService not listed

Show more plumbing leak repair reviews (68 more) →

Price

$630+31% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair206$366–$1.2k
Toilet repair157$227–$618
Drain cleaning151$176–$580
Plumbing leak detection147$124–$656
Water heater installation140$1.2k–$2.4k
Plumbing leak repair107$295–$1.1k
Faucet repair77$208–$611
Faucet installation55$321–$1.1k

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