Experts Reviews · Company report
Bill Frusco Plumbing Heating and Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%76+11.4Craft & service 20%25+5Value 10%43+4.3Momentum 8%35+2.8Track record 7%61+4.3Accountability 5%18+0.9Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

Bill Frusco Plumbing Heating and Air Conditioning

Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 3,447 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bill Frusco Plumbing Heating and Air Conditioning is better than 67% of plumbers.B
67
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bill Frusco Plumbing Heating and Air Conditioning is better than 76% of plumbers.B
76
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bill Frusco Plumbing Heating and Air Conditioning is better than 25% of plumbers.D
25
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bill Frusco Plumbing Heating and Air Conditioning is better than 43% of plumbers.C
43
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Bill Frusco Plumbing Heating and Air Conditioning is better than 35% of plumbers.D
35
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Bill Frusco Plumbing Heating and Air Conditioning is better than 61% of plumbers.B
61
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Bill Frusco Plumbing Heating and Air Conditioning is better than 18% of plumbers.F
18

Reviews for your job

Customers hired Bill Frusco Plumbing Heating and Air Conditioning for 8 kinds of job.

Bill Frusco Plumbing Heating and Air Conditioning for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.207
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 207 Google reviews tagged “Plumbing pipe repair” · showing 20

★★★★★ Tommy · Edited 2 days ago

We want to thank Evan and George. Appreciate their courteous, efficient and fast service. Will certainly use your company again in the future

Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
★★★★★ Brian · Edited 4 days ago

John R did a great job fixing my water box and main valve. He was professional and kept things quick

Paid $2,000+Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Kristy · Edited a week ago

Grayson did a fantastic job fixing my aging furnace. He took time to make sure everything was working well and made sure I understood the repairs and how to maintain things going forward.

Paid $200–300Reasonable pricePlumbing pipe repairService not listed
★★★★★ Martha · Edited 3 weeks ago

I had a new water heater installed by technician Ray. He also replaced a couple of shut off valves near the area of the water heater. He did an excellent job, very happy with the result. Ray fixed and worked my other plumbing issues previously. Because of his professionalism and expertise, I requested him to install…

Paid $1,800–2,000Reasonable priceWater heater installationPlumbing pipe repair
★★★★★ Brynn · 4 weeks ago

As a homeowner, property manager and real estate agent, I have relied on Bill Frusco to provide fair pricing and exceptional customer service and work. They are incredibly thorough in explaining what needs to be done to solve whatever issue you may have. Thank you!

Reasonable priceElectrical inspectionsPlumbing leak detectionPlumbing pipe repair
★★★★★ Meganne · Edited 4 weeks ago

John R was prompt and got right to work figuring out the problem. He was polite and professional. Thank you!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ James · a month ago

Professional service. Quality work. Quick response time. Could not be happier.

Paid $1,200–1,400Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Heather · a month ago

First time using them for plumbing services and they were very kind and friendly from office personnel that took the initial call, to the tech that went to site to handle a leak for me. Best professional service through and through and a company that uses updated technology from text message updates and a picture of…

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Lizzin26 · 2 months ago

Matt was punctual, professional, and explained in detail the job he was doing. He left everything clean after completing the job. I’m thoroughly satisfied with his work and highly recommend this company.

Paid $2,000+Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
★★★★★ Nicholas · 2 months ago

Quality work and great explanation. Expensive but I suppose nowadays everything quality is.

Paid $1,200–1,400Not surePlumbing pipe repairPlumbing leak repair
★★★★★ Kristen · 2 months ago

Larry was incredibly knowledgeable, helpful, and patient helping me with a PECO gas issue. This was my first time working with Bill Frusco and I will absolutely work with them again. 10/10 service! Many thanks!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Dave · 2 months ago

Grayson was super helpful, fixed the source of the problem quickly and efficiently.

Not surePlumbing pipe repair
★★★★★ William · Edited 2 months ago

Came out same day. Did a quick professional job. Fixed the problem caused by the dish washer installers.

Paid $1–200Great pricePlumbing pipe repair
★★★★★ Agnes · 2 months ago

All Frusco Plumbing did was sent me another one of this Phillis finest of their company, he did a fantastic job, I'm very over joyed of my wonderful experience with this company's good work. I'm pleased. Thank you.

Reasonable pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Mary · Edited 2 months ago

Prompt, knowledgeable, friendly service at a reasonable price. You can't ask for more.

Paid $400–600Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
★★★★★ Lisa · 3 months ago

John has been out to my house twice, and both times he has been professional, answering all my questions and providing suggestions. He leaves the workspace very clean. I will definitely have him back for future work I need done.

Paid $800–1,000Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
★★★★★ Al · 3 months ago

Bill Frusco Plumbing has been to our house twice, and to my parent's house once. All three times we received great service. For this particular time, we had two hose bibs, a utility sink faucet and both supply lines (with shut offs), and both supply lines in the kitchen sink replaced. Matt arrived on time, worked…

Paid $2,000+Great pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
★★★★★ Nic · 3 months ago

Team made a big repair easy to handle. Crew came in very professional and communicated everything clearly to me. Job well done.

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
★★★★★ Kim · Edited 3 months ago

Matt was very respectful & treated me and my home with kindness.

Paid $800–1,000Great pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Ishaq · Edited 3 months ago

Really nice people …we had a leak in the plumbing system & J. R. of Bill Frusco Plumbing came to the rescue with the best skill and knowledge ….so much appreciated! >>>———> Ishaq Deis

Paid $400–600Great pricePlumbing pipe repair

Show more plumbing pipe repair reviews (187 more) →

Price

$630+31% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair206$366–$1.2k
Toilet repair157$227–$618
Drain cleaning151$176–$580
Plumbing leak detection147$124–$656
Water heater installation140$1.2k–$2.4k
Plumbing leak repair107$295–$1.1k
Faucet repair77$208–$611
Faucet installation55$321–$1.1k

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