How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREBill Frusco Plumbing Heating and Air Conditioning
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 3,447 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Reviews for your job
Customers hired Bill Frusco Plumbing Heating and Air Conditioning for 8 kinds of job.
Bill Frusco Plumbing Heating and Air Conditioning for sewer cleaning
Clear ✕All 34 Google reviews tagged “Sewer cleaning”
Punctual, honest, very knowledgeable, very efficient, very courteous and friendly. Did a great job!
Ray did an excellent job clearing our drain. He also was very personable and knowledgeable. He made sure that our drain was clear by checking out front to see water flowing through. Will definitely use your service again in the future.
Amir was very polite, understanding and professional. Highly recommended
Dan and his partner did an excellent job..thank you all for such a quick response.. July 2024...Ray just left...did a great job and getting us quotes on other jobs...Frusco employees are always professional and wonderful to work with. August 7,2024...the crew just left ..as usual they were on time and did…
John did great job, total professional. Friendly, explained everything.
William and Makhai showed up, in the rain, and went right to work!! Good communications and professional. Very appreciated service. Highly recommend Frusco Plumbing and this team!
Ray R showed up on time communication during the work was great and all work completed on time as promised for our residential backflow install,
I’m so glad we found Frusco Plumbing! When we started our plumber search, we got a lot of quotes from folks who quoted us a dollar below what we knew was a high cost. These guys came in, went above and beyond the call, and way undercut everyone - and ended up with the business next door also! We’ve used them for…
Amir and the entire was great to work with. Appointments are easy to scheduled and a lot of times can schedule for the same day. Highly recommend.
Amir is cool and a hard worker. Knows his stuff too. Did everything we asked him to do to try and buy us some time before replacing our crumbling, root invaded drain pipe. Through persistence, he managed to clear the line enough for us to have some flow out of the house and not all of it running unto our…
JR was terrific. Efficient, friendly, gave great explanations. So glad to know what the problem is and how we will proceed
Adam did fantastic work he we was able to locate and unblock our drains, explained what the main issue with the system is, and showed us video footage, and gave us quotes for our water heater repair
I called to schedule an appointment for servicing my kitchen plumbing. John B. arrived right on time and quickly identified the issues. He explained everything to me and showed it as well. Fixed it quickly and thoroughly. Would recommend!
Junior from Frusco Plumbing went above and beyond to help me resolve this problem. He answered my calls and text messages when he did not have to. Junior is an asset to Frusco and I thank him very much.
Job well done!!!
We had a prior company come out 4x for a sewer pipe blockage to no avail. Dan came out and within a half hour or so had it unblocked. That was great BUT Dan to be thorough used the snake in the other direction too just to make sure. AND Dan is the nicest guy. I think we could have talked for hours. I can’t thank…
Joe came out and fixed our issue and cleaned up like he was never there. Definitely recommend! Update: John B. Replaced our water heater today and did a fantastic job!
Matt was excellent. Job was completed to perfection. Thanks!!
It was refreshing to see just how pleasant & engaged Amir was considering the poopy job that was ahead for him. He was extremely thorough & informative while completing his work, he & his help who he was training that day made sure that our pipe was completely cleared of any foreign matter that could cause it to…
Old drain pipes removed and new ones installed. Nice clean job by professionals
John and his helper were great. Got my drainage open. Excellent pricing. Will use again if we need any plumbing jobs done. Highly recommended. Glenn Yard
Amir was very knowledgeable and professional when explaining the repairs needed to be done. Gave several options to make the best decision for me to have the work done. Very satisfied with the price quoted. Will give another review when work is done. I'm very happy with the work that was done. Everyone from the…
Very professional and informative
Sadly editing this review as our experience today was a nightmare. Matt ripped up our new bathroom floor to fix an issue we were told "was 100% the problem" to find it was not the problem at all but something totally different. Hours (and the THIRD camera down our pipes in a week) later told it was out outdoor pipe,…
I’ve received service from Amir and John on 2 different days. They were both very professional and knew their job very well. I will definitely use Bill Frusco’s plumbing service again.
Excellent service! Extremely professional and clean.
Dan was courteous and clean and professional.
Matt was great! He did a great job.
Within minutes of arrival John found our problem. He was professional and compassionate, he knew his stuff. He fixed our immediate problem by clearing a huge clog under our sidewalk, and diagnosed our much bigger problem of multiple breaks in the plumbing going out to the street sewer. It's going to be a huge job…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 206 | $402–$1.6k |
| Toilet repair | 157 | $216–$585 |
| Drain cleaning | 151 | $176–$412 |
| Plumbing leak detection | 147 | $99–$687 |
| Water heater installation | 140 | $1.2k–$2.4k |
| Plumbing leak repair | 107 | $227–$988 |
| Faucet repair | 77 | $202–$659 |
| Faucet installation | 55 | $303–$670 |
