Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%76+11.4Craft & service 20%25+5Value 10%43+4.3Momentum 8%35+2.8Track record 7%61+4.3Accountability 5%18+0.9Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREBill Frusco Plumbing Heating and Air Conditioning
Philadelphia, PA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 3,447 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bill Frusco Plumbing Heating and Air Conditioning is better than 67% of plumbers.B
67
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bill Frusco Plumbing Heating and Air Conditioning is better than 76% of plumbers.B
76
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bill Frusco Plumbing Heating and Air Conditioning is better than 25% of plumbers.D
25
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bill Frusco Plumbing Heating and Air Conditioning is better than 43% of plumbers.C
43
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Bill Frusco Plumbing Heating and Air Conditioning is better than 35% of plumbers.D
35
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Bill Frusco Plumbing Heating and Air Conditioning is better than 61% of plumbers.B
61
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Bill Frusco Plumbing Heating and Air Conditioning is better than 18% of plumbers.F
18
Reviews for your job
Customers hired Bill Frusco Plumbing Heating and Air Conditioning for 8 kinds of job.
Bill Frusco Plumbing Heating and Air Conditioning for swimming pool automation and controls repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$630+31% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 21%Reasonable 66%Overpriced 3%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 206 | $366–$1.2k |
| Toilet repair | 157 | $227–$618 |
| Drain cleaning | 151 | $176–$580 |
| Plumbing leak detection | 147 | $124–$656 |
| Water heater installation | 140 | $1.2k–$2.4k |
| Plumbing leak repair | 107 | $295–$1.1k |
| Faucet repair | 77 | $208–$611 |
| Faucet installation | 55 | $321–$1.1k |
