How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREBill Frusco Plumbing Heating and Air Conditioning
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 3,447 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Reviews for your job
Customers hired Bill Frusco Plumbing Heating and Air Conditioning for 8 kinds of job.
Bill Frusco Plumbing Heating and Air Conditioning for toilet installation
Clear ✕All 36 Google reviews tagged “Toilet installation”
Matt was punctual, professional, and explained in detail the job he was doing. He left everything clean after completing the job. I’m thoroughly satisfied with his work and highly recommend this company.
Larry and his partner did a great job. Very professional and efficient. Replace my valve for water line and also a pump. Great job
Evan did such a fantastic job . To totally deconstruct our bathroom & recreate a awesome bathroom to enjoy for years to come. Bill Frusco Plumbing A++
Ray was very respectful, friendly, and knowledgeable. He repaired my kitchen pipe quickly and left the site so very clean. He was awesome.
Worked with plumber “Jack”. He was incredibly professional, prompt and efficient. He wore covers on his shoes to keep the rugs from getting messy. Was tidy and made sure to clean up after the work was complete. Jack was straight forward and honest. Couldn’t have asked for a better experience.
Sean arrived early. Placed shoecovers over his shoes given outdoor weather conditions. Old toilet removed followed by new toilet installation. All went smoothly & satisfactorily. Sean with professional, calm, friendly demeanor explained the function & mechanics of the new toilet. Cleaned up after himself. I…
Jack did a great job. Very Courteous and professional
Ok. Had a leak in the bathroom that caused some damage to living room ceiling. Was a bit wary but called Frusco who I used before. The boss, Bill, came over to give an estimate. Kind of a shock but I have to say, after seeing the pipes that came out, I'm glad I got it done. The two guys that are doing the work, EVAN…
John was great. Very professional and polite. Everything turned out excellent. My shower doesn't leak and I got a new toilet.
He was very professional as well as very nice. He explained everything in great detail. I was very satisfied. He was honest and up front a out all the possible options and cost. It turned out to be the less expensive option
We have used this company multiple times for all of our plumbing and HVAC problems. They are wonderful and always respond right away. We had Brendan today who is always professional and addresses any issues we have! He also helps show us what the problem is so we can avoid it in the future.
Nick P. was the technician sent. If there was a rating higher than five stars, he would get it. I explained why I had called for service and he did a thorough examination of my home from top to bottom. He showed me every existing problem that he had located. He promptly got to work, and I was very satisfied with the…
Always get good service from Frisco Plumbing.
Matt was excellent. Job was completed to perfection. Thanks!!
Nick & Jeff were Excellent In everything they did. Could not say enough good things about the install and service provided.
I have been using this company for over 20 years have always been satisfied Danny has handled all the plumbing, hvac issues very professionally and promptly
Matt and Eugene were fabulous on site. Left it clean and tidy each day. We're great communicators. Absolutely stella.
The technicians came early and the technician explained what is needed, and why. They installed it and explained the process of why it was needed. The old toilet was showing signs of damage and if not replaced could flood, so their experience proved helpful & what was needed. Very helpful gentlemen. We've used…
The plumber, John, arrived on time to our home and was a very polite and knowledgeable young man. He did a great job with the installation of our new Kohler toilet. He cleaned up the bathroom nicely when he was done, and having new carpeting in our home, we really appreciate that he took the time to cover his…
Joe and Eugenio arrived on time. They were personable and professional. They accomplished their job promptly and showed me the work they had done. We were very pleased with Bill Frusco Plumbing. We have used them before an they will be our go-to plumbers in the future.
Amir and Jeff did an outstanding job installing 2 new toilets in our Condo. They were very clean and professional and the job was complete in less than 3 hours from quote to handshake 🤝
Called Frusco's after discovering my toilet in the basement was leaking. The office called me back about an hour later saying one of their technicians waz available and on his way. John arrived and I explained what wax going on. The toilet was old and needed to be replaced. John told me he had a new toilet in his…
Joe arrived on time, put on his shoe coverings and went to work! He answered several questions we had and made sure we knew our options and the costs involved. Joe worked efficiently, cleaned up, and made sure we checked the work he had done. Very personable and refused to accept a tip! He is now my go-to guy!!
Bill Frusco Plumbing always responds to our calls quickly and communicates when the technician will arrive. Today, we had an old toilet replaced. Our technician, John B., worked quickly and efficiently, answered our questions clearly, and was professional and friendly throughout. Highly recommend.
Nice work
Jimmy was the best! Everybody was very efficient and polite. I would definitely use them again
Our mirror was broken, and your staff did not replace the wood paneling in my closet. Also, left a terrible mess for us to clean up.
John was professional and fast. The price was reasonable and he even helped me put a surgery cone on my kitten. Truly a lovely man from a trustworthy company.
Dan was courteous and clean and professional.
We were opening a 6 toilet bathroom that was not used for years and we knew there may be more problems once they started. 4 guys spent the week and when they left we are up and running. We even had to make last minuite adjustments and all was well.. Thanks Bill, Thanks Danny, Issi and the rest of the crew.
I have used Frusco’s for many years for various plumbing and hvac repairs and they have always gone above and beyond with their service. On this occasion, the furnace wasn’t working. Danny came right over and figured the problem out. A short time later, Mark came back with the part and fixed it up! I am grateful…
Quick, affordable toilet replacement. Friendly, efficient plumber. 100% satisfied. Thanks!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 206 | $402–$1.6k |
| Toilet repair | 157 | $216–$585 |
| Drain cleaning | 151 | $176–$412 |
| Plumbing leak detection | 147 | $99–$687 |
| Water heater installation | 140 | $1.2k–$2.4k |
| Plumbing leak repair | 107 | $227–$988 |
| Faucet repair | 77 | $202–$659 |
| Faucet installation | 55 | $303–$670 |
