How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREBill Frusco Plumbing Heating and Air Conditioning
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 11 water softener services · 4.9★ from 3,447 Google reviews
Report card
Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Reviews for your job
Customers hired Bill Frusco Plumbing Heating and Air Conditioning for 8 kinds of job.
Bill Frusco Plumbing Heating and Air Conditioning for water heater repair
Clear ✕All 38 Google reviews tagged “Water heater repair”
Great service and the repair technician was very courteous and instructive. I would definitely call Frusco for any plumbing needs.
He was very knowledgeable, very polite, got in. Did the job cleaned everything up and also fixed another small problem I had.
Grayson has provided great service. He explained what he was doing and why. Extremely satisfied. I would highly recommend Bill Fusco Plumbing and Grayson in particular
This has been my third positive experience with Bill Frusco Plumbing Heating and Air conditioning. The office staff was very attentive to me situation. Luis was very professional and informative.
I had no hot water and called Bill Frusco Plumbing. Evan, the service technician was able to replace my hot water heater the same day. He was courteous and efficient.
Great service all around. Isaiah is great with HVAC and Larry is phenomenal at plumbing. I’ve never had to deal with a company for need like this but they made it easy and do a thorough job at a reasonable price
Very professional. Excellent work, clean up when finished. Explained all work performed.
Have used Bill Frusco numerous times for Heating and Plumbing issues. Prompt service. Knowledgeable staff. Today visited by Greyson. Took very little time, described and showed the issue and fixed the problem. Would definitely recommend to anyone.
The technician installed gas, hot water heater. It was done professionally and expeditiously. he arrived on time and made sure the job was done cleanly and respectfully. He answered all my questions and showed me his tool that requires no solder. I will definitely use Bill Fusco plumbing again.
Grayson did an amazing job repairing my heating system, double checking to make sure it was working correctly and explaining everything in a way i could understand!! 10/10 recommend Bill Frusco Plumbing!!
Grayson was on time, careful not to track in snow, super efficient. We'll definitely return!
The tech was polite and professional.
Brendan, was honest, respectful, knowledgeable, a professional, that knew what to fix on the spot. Thank you! I am very satisfied and would recommend him to anyone!
Grayson has provided excellent and was very informative on resolving my oil burner issue. He is respectful, and helpful. Update: Mark, Greyson, and John. B has been very supportive and helpful folks. They attend to my heater issues and resolved it. I will definitely would reach out to any them for any issues…
Second time using Bill Frusco's plumbing I had an emergency off hours issue & Danny was nice explained everything to me in a way I could understand. Always a pleasant visit.
Grayson did a fanastic job with replacing the gas valve for my heater. Grayson is kind and respectful. Grayson is knowledgeable and worked quickly. Grayson is a valuable member of Bill Frusco Plumbing, Heating and Air Conditioning. Thank you!
Talk about service, Danny is a true professional, he is extremely knowledgeable and very customer focused. He should be a new hire trainer
Isaiah was great! He went the extra mile! He did a diagnostic on my hydronic system
Grayson fixed my thermostat quickly and now I have heat in my apartment. He was very kind and professional. 10/10
Grayson with Bill Frusco plumbing and heating took care of diagnosing and fixing the issue with two high efficiency boilers to get the heat back up and running for two separate units of a duplex for me. He was very respectful and helpful in explaining the issues with both units and the steps he took to resolve those issue.
Grayson reviewed the water heater system and provided good advice. Good job!
Very professional and very knowledgeable. I am very satisfied.
Danny did a fantastic job and I would highly recommend using Bill Frusco Plumbing!! Excellent work and very professional!! Thank you!!
So, you wake up on a chilly Sunday morning coming down and find there's no hot water for your shower. You perform all the rudimentary checks and deduce you're out of your depth and will need to reach out to a pro. It's Sunday though and the Eagles have an early home game, a playoff rematch. You figure your chances…
Great job!
Prompt response,great communication and fair price.
Mark B Did A Amazing job and Very Professional 👍
frusco came out quickly and repaired our peerless water heater. great job
Quick response and quality service. The representative explained what needed to be done and was pleasant to work with.
Mark and John replaced my heater and water heater. Both were professional and friendly and they did an amazing job.
Heat was out. They came an checked system, found the problem quickly. Did a fix an heat was on. Would use this service again. Very personable and did quality work. .
Luis and Jeff worked diligently to fix my water heater as quickly as possible. They were professional and respectful and now my heater is as good as new… Thanks Bill Frusco Plumbing and Heating
Danny was nice and respectful. He relit the flame in the hot water heater. I was only unhappy with them price. I still feel the flame went out the day before from the back door being open when Frusco installed my new furnace.
Heater put in and all vents 5 star on time and professional.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 206 | $402–$1.6k |
| Toilet repair | 157 | $216–$585 |
| Drain cleaning | 151 | $176–$412 |
| Plumbing leak detection | 147 | $99–$687 |
| Water heater installation | 140 | $1.2k–$2.4k |
| Plumbing leak repair | 107 | $227–$988 |
| Faucet repair | 77 | $202–$659 |
| Faucet installation | 55 | $303–$670 |
