How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty35−6.5Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREBirdsong Automotive
Lubbock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #837Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 680 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Birdsong Automotive for 8 kinds of job.
Birdsong Automotive for auto maintenance
Clear ✕All 43 Google reviews tagged “Auto maintenance”
I had such a great experience working with Cade! He was incredibly helpful, patient, and genuinely cared about finding a solution that worked for me. He took the time to understand my situation and helped me figure out the best way to get my car fixed while staying within my budget. I really appreciated his honesty,…
Jordan did lots of work on my car getting it road worthy for 1400 miles of traveling. Mark and his team were amazing. Go there for any work on you car or oil changes.
Catastrophic engine problems impacted my son who lives 7 hours away. Birdsong made it easy for me to track updates and pay for the repairs. Cade was very helpful.
Thank you again for your diagnostic work. Your team recently replaced a fuel pump, I had no idea was beginning to fail. Replacing the fuel pump, took care of several problems that I was having with the truck. Thanks for knocking this out of the park!!
they did a wonderful job getting our KUV fixed. There quite a few issues but they took care of them all!
Very helpful. Took care of all my concerns with my vehicle
I’m relatively new to Lubbock and needed some work done to our family SUV. Birdsong had great reviews and was locally/family owned so we gave it a shot. We had a great experience and would highly recommend to anyone. The prices were fair, the repairs needed were timely, and every time we spoke to any of the…
Birdsong automotive is my new place for my auto needs I took my 2013 ford raptor and Wow !!!! Birdsong automotive has amazing customer service My brother andy would recommend them and now I knew why The staff and Brad Birdsong Really make you feel appreciated and they are really good at what they do I highly…
Best price on a service I found after 3 quotes, and had it done unbelievably fast. Will be coming back for any future car repair needs.
Brad and his crew are always the best. Fast and thorough.
super great and helpful, quick, great, quality service.
I don’t think I will ever go anywhere other than birdsong automotive ever again!
Birdsong has taken care of my car, and my teenager’s car. They were easy to work with and did what was needed. We will use them again if we have any car or tire issues.
Birdsong Automotive is AWESOME! I was having an extreme vehicle issue and they got me in immediately and solved the problem within an hour! Fast, courteous and reasonably priced!! Thank you Jason and your crew, I believe I found my new favorite mechanic shop!! Noel
They fixed everything that I told them what was wrong with my 2002 mustang gt. Is a little pricey but I'm happy everything was done professionally. Thanks birdsong automotive.
Prompt service and good communication. Knowledgeable and friendly service.
Replaceit a/c condenser
Birdsong has always treated my fiance and i right. They are trustworthy, communicate well, and have great customer service. They have honnest pricing. Last time I brought my truck in the quoted me an initial price, and called me back before pickup to let me know they didn't have to do as much labor as they thought…
Best place for an oil change, very honest people! Ask for Alex for amazing service!
Came recommended to conduct routine maintenance on my motorhome. Due to height and length most garages cannot accommodate my RV. Their facility was easily accessible and they were able to perform all maintenance and diagnostics quickly and comprehensively. They were courteous and accommodating. I will use them…
Fantastic service and extremely knowledgable technicians. Birdsong Automotive has completely earned my loyalty and all future business!
They really are good top notch mechanic
Brad, Joel and crew are super nice and professional. They work on all my vehicles reporting exact recommendations and do a thorough job with only quality parts.
I took my daughters vehicle in for an alignment and a noise it was making. We picked it up the next day and they did wonderful work. We were very pleased. Thank you.
FIRST CLASS ALL THE WAY. I HAD AN ISSUE WITH MY PICKUP. AFTER CHECKING IT OUT IT WAS RESOLVED AND I COULD NOT HAVE BEEN MORE PLEASED.
The guys are always so professional and take the time to educate me on the issue needing repair. I’m so glad they are here to serve our community!
The repair and service at Birdsong are top notch compared to other shops in Lubbock. Always fair pricing and turn around. I would highly recommend for all your vehicle needs.
Amazing experience! Super nice, helpful and quick turn around!
Always professional and efficient. Quality service!
Courteous, price friendly and timeliness. No better place in Lubbock to take your vehicle.
From the oil change to the tire ordering and replacement and just about everything in between…the team at Birdsong really out did themselves and especially my expectations. They were friendly, informative, honest and timely. Great experience and will always go back for all my vehicle needs. 10//10 recommend. Thanks…
The entire staff at Birdsong Automotive is top notch. They have worked on our entire fleet, and they always get the job done. They communicate extremely well from diagnosis to repair. Highly recommended!
Everyone was very helpful. Very fast service.
The folks at Birdsong were excellent throughout. They under-promised and over-delivered and had my truck fixed up in less time than I ever imagined possible. Very impressed.
I have used Birdsong for years! Always an amazing experience because I they always go above and beyond. They are honest and trustworthy and I never feel they sell me anything I don’t need.
Love this shop. They go above and beyond. Highly recommend.
Heath has been very helpful in diagnosing and obtaining parts for our suspension.
This company has gone above and beyond of taking care of are fleet. Will keep giving them business even if we have keep having to drive all the way from amarillo.
Highly recommend the guys at Birdsong Brad, Heath, and the guys are very professional and easy to work with. In a day where it seems like everyone is out to just make a buck, its refreshing to see a company that genuinely want to take care of their customers.
Best in town for any of your auto needs , fast , friendly , efficient!!! Will recommend to others.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 48 | — |
| Wheel alignment | 46 | — |
| Auto maintenance | 43 | — |
| Tires | 35 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 22 | — |
