How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty35−6.5Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREBirdsong Automotive
Lubbock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #837Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 680 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Birdsong Automotive for 8 kinds of job.
Birdsong Automotive for electrical repair
Clear ✕All 9 Google reviews tagged “Electrical repair”
Brad, Joel and crew are super nice and professional. They work on all my vehicles reporting exact recommendations and do a thorough job with only quality parts.
Had my car towed here for an electrical problem that ended up being a bad fuse and weak battery. Three stars for the following reasons: -They told me they had a $130 diagnostic fee and would call me with an estimated repair cost and for authorization of further work. I never received a call and they proceeded to do…
The repair and service at Birdsong are top notch compared to other shops in Lubbock. Always fair pricing and turn around. I would highly recommend for all your vehicle needs.
The entire staff at Birdsong Automotive is top notch. They have worked on our entire fleet, and they always get the job done. They communicate extremely well from diagnosis to repair. Highly recommended!
Great shop. My daughter is at Texas Tech and 8 hours from home. Battery failed on her car, and she was stuck. Owner stopped and asked if she needed help. In short, he jumped her car got it running, drove her car to his shop a few blocks away, called me and we discussed what needed to be repaired.... More than…
Heath at Birdsong was very professional and friendly with any matters. He took the time to explain what was going on, and what they needed to do to fix the issues on my truck. As well as why they are important. Before they did any work they investigated\diagnosed everything got a game plan together and let me know…
This company has gone above and beyond of taking care of are fleet. Will keep giving them business even if we have keep having to drive all the way from amarillo.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 48 | — |
| Wheel alignment | 46 | — |
| Auto maintenance | 43 | — |
| Tires | 35 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 22 | — |
