How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty35−6.5Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREBirdsong Automotive
Lubbock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #837Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 680 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Birdsong Automotive for 8 kinds of job.
Birdsong Automotive for engine repair
Clear ✕All 33 Google reviews tagged “Engine repair” · showing 20
The repair and service at Birdsong are top notch compared to other shops in Lubbock. Always fair pricing and turn around. I would highly recommend for all your vehicle needs.
The entire staff at Birdsong Automotive is top notch. They have worked on our entire fleet, and they always get the job done. They communicate extremely well from diagnosis to repair. Highly recommended!
Cooling system leak found and repaired. Great communication and work done within timeframe promised!
Great service
Guys are very helpful, going out of there way to help get my stranded vehicle to the shop. Quote was fair and had vehicle back in a couple days. Highly recommend.
This company has gone above and beyond of taking care of are fleet. Will keep giving them business even if we have keep having to drive all the way from amarillo.
Amazing and professional service. I would take anything to these guys, they know what they are doing. They took great care of all our needs in what I would say is one of the nicest garage and service facilities I have ever been to. We will be back. Thanks again
Fast and friendly service! Great job!
We were recommended to birdsong by another mechanic and we could not be happier. They worked on our Highlander twice, quickly did a great job and were responsibly priced. Great guys in the office and In the shop.
Birdsong Automotive has serviced my personal vehicles as well as vehicles owned by the company I work for. I personally have never experienced any issues with a service or repair that has been made. It’s done right first time. Brad, Heath, & Joel are good guys that know how the service industry should work.…
BIRDSONG AUTOMOTIVE WAS ABSOLUTELY WONDERFUL IN TAKING CARE OF MY CAR ISSUES. ALL I CAN SAY THEY WERE VERY KIND TO ME AND TOOK GREAT CARE OF MY CAR NEEDS. I GIVE THEM TEN STARS ********** !
Needed starter on car replaced. Call around and was told by most places 2 weeks wait! Found Birdsong Automotive through google search. Drop the car off on Wednesday afternoon and got it back on Friday morning. Just took the wife’s car to get her brakes replaced. My new goto mechanics in The Hub. Wife Car received a…
I had an intake manifold exhaust leak and they replaced it along with a bolt that had broke loose that had to be replaced. Brad and his team did an outstanding job and got my truck back in shape and running in pristine condition!!! The pricing was great and I would recommend them to anyone that needs anything done on any vehicle!!!
First class operation. Great customer service, fast turn around, and reasonable rates. Highly recommended.
Brad’s team did a great job finding and repairing a oil leak on my motor home. They normally do not work on motor homes, but we’re able to repair mine. Cost was very reasonable and my motor home was ready in two days. I was very satisfied with the whole experience.
My mustang needed a total engine replacement and Mr. Birdsong and his staff were great throughout the whole process. They worked hard to find a replacement engine for it and got the job done fast. They were friendly and helpful each time I spoke to them. My car is my baby and I am so thankful for their help in getting it back up and running.
I broke down about 6 hours from where I live, and Birdsong Automotive were able to get my car into their car lot at 7am. They were quick and professional in diagnosing the issue and making the repairs. Prices were good as well. Would recommend them to friends and family in the area in the future.
Great honest reliable service these guys are awesome honest people the only shop in Lubbock I will use
The best auto repair company I've ever used. I've been taking 2 vehicles there for years and I've never been disappointed.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 48 | — |
| Wheel alignment | 46 | — |
| Auto maintenance | 43 | — |
| Tires | 35 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 22 | — |
