How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty35−6.5Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREBirdsong Automotive
Lubbock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #837Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 680 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Birdsong Automotive for 8 kinds of job.
Birdsong Automotive for oil change
Clear ✕All 48 Google reviews tagged “Oil change”
Fast and affordable
Came recommended to conduct routine maintenance on my motorhome. Due to height and length most garages cannot accommodate my RV. Their facility was easily accessible and they were able to perform all maintenance and diagnostics quickly and comprehensively. They were courteous and accommodating. I will use them…
Fantastic service and extremely knowledgable technicians. Birdsong Automotive has completely earned my loyalty and all future business!
I was able to get oil change and inspection in under 20 minutes, no waiting. The team members were very friendly and the prices were also very reasonable. I will be back again. Thank you Birdsong Automotive
Always professional and efficient. Quality service!
From the oil change to the tire ordering and replacement and just about everything in between…the team at Birdsong really out did themselves and especially my expectations. They were friendly, informative, honest and timely. Great experience and will always go back for all my vehicle needs. 10//10 recommend. Thanks…
The entire staff at Birdsong Automotive is top notch. They have worked on our entire fleet, and they always get the job done. They communicate extremely well from diagnosis to repair. Highly recommended!
Cooling system leak found and repaired. Great communication and work done within timeframe promised!
Great shop. My daughter is at Texas Tech and 8 hours from home. Battery failed on her car, and she was stuck. Owner stopped and asked if she needed help. In short, he jumped her car got it running, drove her car to his shop a few blocks away, called me and we discussed what needed to be repaired.... More than…
Birdsong replaced the oil cooler, spark plugs and oil change. Did an excellent job so far as I can tell and saved me about 800$. The jeep dealer in town did a diagnostic and quoted 1500-2000. They then messed up the jeep by not putting it back correctly. Birdsong did quick and thorough service. It was for my college…
This company has gone above and beyond of taking care of are fleet. Will keep giving them business even if we have keep having to drive all the way from amarillo.
Excellent customer service.
Amazing and professional service. I would take anything to these guys, they know what they are doing. They took great care of all our needs in what I would say is one of the nicest garage and service facilities I have ever been to. We will be back. Thanks again
Fast & friendly service
Birdsong Automotive has serviced my personal vehicles as well as vehicles owned by the company I work for. I personally have never experienced any issues with a service or repair that has been made. It’s done right first time. Brad, Heath, & Joel are good guys that know how the service industry should work.…
I had waited an hour and a half at another place before they came out and told me they didn’t know what kind of oil it used or what kind of filter to use. I contacted a guy that works on my rv and he recommended Birdsong automotive. I trust this guy to steer me in the right direction so I went there. Really glad I…
BIRDSONG AUTOMOTIVE WAS ABSOLUTELY WONDERFUL IN TAKING CARE OF MY CAR ISSUES. ALL I CAN SAY THEY WERE VERY KIND TO ME AND TOOK GREAT CARE OF MY CAR NEEDS. I GIVE THEM TEN STARS ********** !
Very good work quality. Very friendly service and price. They Did what was asked to be done In a timely and professional matter. Would strongly recommend Birdsong Automotive for all you vehicle needs !
Had my F250 in the shop to correct a death wobble and an oil change while it was there. Super professional to talk to and got me out of the shop fast. Death wobble was corrected but I noticed the engine sounded louder on acceleration. I disregarded it as I hadn’t driven that vehicle in a while. It lost all power…
Walked in for an oil change and they were able to get it done within 20 minutes and they were very reasonable on price.
The customer service here is great. They can do tires and oil changes on the spot and they r quick and accurate.
Great honest reliable service these guys are awesome honest people the only shop in Lubbock I will use
The gentleman in the office were very professional, understanding and patient. They all had great communication and even taught me a few things I didn’t know about my vehicle. Will for sure use again for any issues I have with any of my vehicles.
Great place to do business! Great people and very professional!
The best auto repair company I've ever used. I've been taking 2 vehicles there for years and I've never been disappointed.
Always excellent service at Birdsong. I have consolidated all my auto needs at one business - Birdsong.
Very nice employees, affordable services, and definitely worth the wait! They even popped my A-pillar back into place for free and I didn't even ask them to! I will always get my oil changes here.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 48 | — |
| Wheel alignment | 46 | — |
| Auto maintenance | 43 | — |
| Tires | 35 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 22 | — |
