How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty35−6.5Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREBirdsong Automotive
Lubbock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #837Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 680 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Birdsong Automotive for 8 kinds of job.
Birdsong Automotive for tires
Clear ✕All 35 Google reviews tagged “Tires”
Knowledge and service of the staff was absolutely exceptional! Highly recommend for all your automotive needs.
Fast and affordable
Came recommended to conduct routine maintenance on my motorhome. Due to height and length most garages cannot accommodate my RV. Their facility was easily accessible and they were able to perform all maintenance and diagnostics quickly and comprehensively. They were courteous and accommodating. I will use them…
I was greeted with a friendly staff. Cade and Joel took care of every call and concern that I had about my pickup. The shop areas were spotless and the workers were dressed clean and ready to help with questions. My estimate was fair and my total price not above what was expected. Over all, one of my best experiences for auto repair.
The repair and service at Birdsong are top notch compared to other shops in Lubbock. Always fair pricing and turn around. I would highly recommend for all your vehicle needs.
From the oil change to the tire ordering and replacement and just about everything in between…the team at Birdsong really out did themselves and especially my expectations. They were friendly, informative, honest and timely. Great experience and will always go back for all my vehicle needs. 10//10 recommend. Thanks…
The entire staff at Birdsong Automotive is top notch. They have worked on our entire fleet, and they always get the job done. They communicate extremely well from diagnosis to repair. Highly recommended!
This company has gone above and beyond of taking care of are fleet. Will keep giving them business even if we have keep having to drive all the way from amarillo.
Highly recommend the guys at Birdsong Brad, Heath, and the guys are very professional and easy to work with. In a day where it seems like everyone is out to just make a buck, its refreshing to see a company that genuinely want to take care of their customers.
They did a great and friendly job of repairing my TPMS
Very thorough & caring to make sure clients expectations are met! Will definitely use again.
Brad and his crew were very knowledgeable, fast and kind. I would recommend buying your tires from Birdsong Automotive.
I really appreciate Birdsong automotive and the honest approach they take to caring for their customers!
Excellent customer service.
Heath over at Birdsong knows his stuff when it comes to trucks. Had all the knowledge on what I needed to do to my 2011 Ford ranger. The team does great quality work and for a very competitive cost.
We love Birdsong. My daughter had a nail in tire and they fixed it right away. Awesome service always.
Great place to do business! Great people and very professional!
The best auto repair company I've ever used. I've been taking 2 vehicles there for years and I've never been disappointed.
Always excellent service at Birdsong. I have consolidated all my auto needs at one business - Birdsong.
Very nice employees, affordable services, and definitely worth the wait! They even popped my A-pillar back into place for free and I didn't even ask them to! I will always get my oil changes here.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 48 | — |
| Wheel alignment | 46 | — |
| Auto maintenance | 43 | — |
| Tires | 35 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 22 | — |
