How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%95+6.7Momentum penalty35−6.5Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCOREBirdsong Automotive
Lubbock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #837Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 680 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Birdsong Automotive for 8 kinds of job.
Birdsong Automotive for wheel alignment
Clear ✕All 46 Google reviews tagged “Wheel alignment” · showing 20
Great place to get reliable, reasonable priced work done on your vehicles. Highly recommend this shop. Been using Birdsong for many years and plan on continuing..
Brad, Joel and crew are super nice and professional. They work on all my vehicles reporting exact recommendations and do a thorough job with only quality parts.
The repair and service at Birdsong are top notch compared to other shops in Lubbock. Always fair pricing and turn around. I would highly recommend for all your vehicle needs.
From the oil change to the tire ordering and replacement and just about everything in between…the team at Birdsong really out did themselves and especially my expectations. They were friendly, informative, honest and timely. Great experience and will always go back for all my vehicle needs. 10//10 recommend. Thanks…
The entire staff at Birdsong Automotive is top notch. They have worked on our entire fleet, and they always get the job done. They communicate extremely well from diagnosis to repair. Highly recommended!
Great job, awesome guys
Birdsong is my neighborhood shop. These guys are knowledgeable, trustworthy and easy to do business with. Not only is the shop conveniently close to home but I truly believe that my vehicles are in the best hands when I drop them off.
This company has gone above and beyond of taking care of are fleet. Will keep giving them business even if we have keep having to drive all the way from amarillo.
These gentleman were GREAT!! They went above and beyond to come up with a solution for my vehicle!! I highly recommend this place!! Very honest!!
Thanks for the wheel alignment. We are up in Oregon now on our summer trip and the car handles as good as a ford transit connect can thanks to your alignment technician.
These guys are excellent, it’s the only place I take my vehicles for repairs. Very honest and straightforward, and will not do unnecessary repairs.
Professional Atmosphere, Very Knowledgeable
Good job
Birdsong Automotive has serviced my personal vehicles as well as vehicles owned by the company I work for. I personally have never experienced any issues with a service or repair that has been made. It’s done right first time. Brad, Heath, & Joel are good guys that know how the service industry should work.…
Needed starter on car replaced. Call around and was told by most places 2 weeks wait! Found Birdsong Automotive through google search. Drop the car off on Wednesday afternoon and got it back on Friday morning. Just took the wife’s car to get her brakes replaced. My new goto mechanics in The Hub. Wife Car received a…
Heath over at Birdsong knows his stuff when it comes to trucks. Had all the knowledge on what I needed to do to my 2011 Ford ranger. The team does great quality work and for a very competitive cost.
Excellent service! Went in for damage transmission fluid dipstick tube Quick communication! Did a check of my alignment to help prevent further damage. Provide maximum cost estimate prior to beginning work. Same day service!
Good folks, got me in & out as promised. Accurate ETA for repairs & kept me up to speed the whole time I dealt with them on my truck & they were up front about what needed to be done. They didn’t push me to get other things done that didn’t need to be addressed. Top notch service. Will be bringing all my stuff to them from now on.
The customer service here is great. They can do tires and oil changes on the spot and they r quick and accurate.
Birdsong always comes through for us. Brad and his crew have been keeping our vehicles on the road for 20 years. Honest, upfront and great at what they do.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 64 | — |
| Oil change | 48 | — |
| Wheel alignment | 46 | — |
| Auto maintenance | 43 | — |
| Tires | 35 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 32 | — |
| Auto engine diagnostic | 22 | — |
