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Birth To Three Developmental Center

Non-profit organization · Federal Way, WA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%60+38.1Reliability 28%71+20Replies to reviews 8%20+1.6Experts Score= 60Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 11 special education schoolsPosition by Experts Score among all companies we track in this category. · better than 20%
4.7 ★★★★★ 32 Google reviews
88%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jun 2025latest review

Birth To Three Developmental Center at a glance

Google reviewers rate the center 4.7 out of 5 based on 32 reviews, with the owner not responding to any feedback. Customers frequently praise the knowledgeable staff, effective developmental services, and strong communication, noting that therapists provide practical tools for home use. However, recurring complaints highlight long wait times for enrollment and inconsistent therapist availability, with one low-star review citing repeated cancellations that prevented the child from receiving adequate support.

  • Google rating: 4.7 out of 5 from 32 reviews (88% five-star).
  • Reviews on this page: 32 Google reviews (18 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: June 24, 2025.
  • Service: Special Education School serving Federal Way, Washington.

Data from Google, last updated October 28, 2026.

Score profile vs other special education schools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: replies to reviews.

Satisfaction60Reliability71Craft & service–Value–Momentum–Replies to reviews20Satisfaction: 60 (median 68)Reliability: 71 (median 71)Replies to reviews: 20 (median 29)
This companySpecial Education Schools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Birth To Three Developmental Center: 60/100 on this factor. Category median: 68.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Birth To Three Developmental Center: 71/100 on this factor. Category median: 71.B
71
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 55.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Birth To Three Developmental Center: 20/100 on this factor. Category median: 29.D
20

Bar = this company · dark tick = category median.

Star ratings

32 Google reviews we collected

  • 5 stars2888%
  • 4 stars13%
  • 3 stars26%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 18 written reviews

  • Praise1482%
  • Complaints318%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude741%
  • Quality & results318%
  • Speed & response212%
  • Would recommend212%
  • Communication16%
  • Price & value16%
  • Honesty & trust16%

What customers talk about

We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “TLDR; The staff are kind, knowledgeable and working from an approach that I have yet seen matched 9 years later.”
  • “It was a really great experience and it was also great to have these caring people to lean on during that dark foggy period of trying to come to terms…”
  • “I admit, I was hesitant and struggled with a bit of denial in regards to my sons delays, but once I swallowed my pride and took him in, I was extremely pleased.”
  • “Would give them 5 stars, but there is one cranky receptionist that really boils my blood every time I have the pleasure of speaking with her.”
  • “This is a wonderful daycare, there is always a great communication, and also very clean, teachers are great.”
  • “So worth it though!”
  • “I feel that the staff knew me and were genuinely happy to see my daughter and the level of care reflected that.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

AdamLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Unfortunately my daughter did not get to benefit from this program as her speech therapist, Lauren, every week had an excuse to not show up. While she would attempt to do the meeting over Zoom she knew my daughter would not pay attention so every week we ended up canceling. I believe she came by 3 times. Sadly they did nothing for my daughter.

Rocio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★

This is a wonderful daycare, there is always a great communication, and also very clean, teachers are great. there is a coffee maker for parents... love it!!!!!!!

SarahLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★

This is a great place to take your little ones for help with development. The teachers and therapists are so amazing! They really help you with tips on how to help your kiddo succeed.

Rachael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★

Would give them 5 stars, but there is one cranky receptionist that really boils my blood every time I have the pleasure of speaking with her.

DesireeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★

I took my son here for services and I cannot express enough, my gratitude for the help, encouragement, and experience I gained during our time here. I admit, I was hesitant and struggled with a bit of denial in regards to my sons delays, but once I swallowed my pride and took him in, I was extremely pleased. The…

Myel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★

I’ve brought my child here for cognitive development evaluation reffered by our public health nurse...the staff were amazing and so engaged with my little girl. So helpful and just friendly.

Customer reviews

4.7 ★★★★★ 32 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Adam ELocal Guide · 60 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Unfortunately my daughter did not get to benefit from this program as her speech therapist, Lauren, every week had an excuse to not show up. While she would attempt to do the meeting over Zoom she knew my daughter would not pay attention so every week we ended up canceling. I believe she came by 3 times. Sadly they did nothing for my daughter.

Morningside HowardLocal Guide · 62 reviewsTotal number of Google reviews Morningside has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Doing great service to children

TJ VK1 reviewTotal number of Google reviews TJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

TLDR; The staff are kind, knowledgeable and working from an approach that I have yet seen matched 9 years later. It’s been 9 years since my daughter and I were here and I cherish the time we spent. We benefited greatly during our 2 years we received services. I have yet to find services that come close to matching what we received and I am very appreciative of our time spent here. It’s hard to define but the professionalism is clearly their while at the same time, it doesn’t feel like a clinic. I feel that the staff knew me and were genuinely happy to see my daughter and the level of care reflected that. The staff clearly have chosen career paths and are dedicated at what they do. From in-class to in-home, they were so kind and nice at a time when we needed it most. Don’t expect fliers and sales pitches about “fixing” your kid. You go in, they help the kids while teaching the parents at the same time. They’re kind! I wish they could train other agencies in the area.

Rocio Fernandez5 reviewsTotal number of Google reviews Rocio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a wonderful daycare, there is always a great communication, and also very clean, teachers are great. there is a coffee maker for parents... love it!!!!!!!

Sarah SheehanLocal Guide · 10 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a great place to take your little ones for help with development. The teachers and therapists are so amazing! They really help you with tips on how to help your kiddo succeed.

Rachael Douglas1 reviewTotal number of Google reviews Rachael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Would give them 5 stars, but there is one cranky receptionist that really boils my blood every time I have the pleasure of speaking with her.

Bryan TruongLocal Guide · 37 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful staff who do great work

Desiree CharlesLocal Guide · 14 reviewsTotal number of Google reviews Desiree has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I took my son here for services and I cannot express enough, my gratitude for the help, encouragement, and experience I gained during our time here. I admit, I was hesitant and struggled with a bit of denial in regards to my sons delays, but once I swallowed my pride and took him in, I was extremely pleased. The play groups helped me learn tools to help my son at home which has helped him florish as a tiny human. Seeing results soothed my post partum depression and gave me confidence to parent successfully with an autistic child. I have since, suggested Bt3 to other mothers and will continue to do so.

Myel Kabua4 reviewsTotal number of Google reviews Myel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve brought my child here for cognitive development evaluation reffered by our public health nurse...the staff were amazing and so engaged with my little girl. So helpful and just friendly.

CrysssLocal Guide · 83 reviewsTotal number of Google reviews Crysss has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is amazing ! My son was born 12 weeks early and since he was a preemie he was going to need help with his Motor / Social Skills . Thankfully I was referred here , Dana Hooper my sons PT she was amazing and helpful, My son met all his goals & has been discharged from the program .

Birth To Three Developmental Center on Google Maps →

Business details