Car detailing service · Fairfield, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#36 of 100 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 65%
5.0★★★★★74 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Bithell's Auto Detailing & Ceramic Coatings at a glance
Google reviewers rate Bithell's Auto Detailing & Ceramic Coatings five out of five stars based on seventy-four reviews, noting that the owner replies to ninety-seven percent of feedback. Customers highlight punctuality, clear communication regarding pricing and processes, and the quality of services including mobile detailing, paint correction, ceramic coating, and electronics installation. Recurring themes include thorough attention to detail and honest advice about realistic repair outcomes, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 74 reviews (99% five-star).
Reviews on this page: 74 Google reviews (69 with written comments, 10 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: March 4, 2026.
Service: Car Detailing Service serving Fairfield, California.
Data from Google, last updated October 29, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bithell's Auto Detailing & Ceramic Coatings: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bithell's Auto Detailing & Ceramic Coatings: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bithell's Auto Detailing & Ceramic Coatings: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bithell's Auto Detailing & Ceramic Coatings: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bithell's Auto Detailing & Ceramic Coatings: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
74 Google reviews we collected
5.0of 5
5 stars7399%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 69 written reviews
99%praise
Praise13299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3627%
Would recommend2821%
Staff & attitude2317%
Communication1511%
Price & value1310%
Speed & response97%
Honesty & trust97%
What customers talk about
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The final outcome exceeded my expectations, the paint match was done as best as possible and the scratches are no longer noticeable unless you’re real…”
“He beat expectations and I'd recommend him to anyone.”
“I really appreciated his transparency, attention to detail, and professionalism.”
“He clearly explained my best options and what results I could realistically expect.”
“Great communication, fair prices, and it’s clear he takes pride in his work!”
“Dean is very professional, punctual, a detail artist, communicative and very trustworthy, but be patient - he is very busy, he is just one man.”
“Trust my the paint is new I never thought it could get any better, but it did.”
People customers mention
Dean29 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bithell's Auto Detailing & Ceramic Coatings for 8 kinds of job. Pick one to see what they paid and said.
DDan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I hired Dean to install a Dashcam for my Ram TRX and he did a phenomenal job. It was done quickly and professionally. The whole thing took less than two hours. The front and rear facing cameras are mounted cleanly and in a good location. Thanks for the great work, Dean!
JJose2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I brought my car to Dean after getting some pretty deep scratches on the side panel. I knew that it probably wouldn’t be a 100% factory new repair. Dean was very honest and upfront about that. He clearly explained my best options and what results I could realistically expect.
The final outcome exceeded my…
KKelly3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Dean gave me advice that cleaned an ugly water stain out of the ceiling. Last time I leave a window open in the rain. So thankful I was able to fix it without damaging the liner.
Thanks for the advice, Dean!
Lljc1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dean Bithell came to my home to detail our 3-year-old BMW, which had developed multiple splotchy color discolorations on the hood from being parked under trees. In just under four hours, he did an amazing job restoring the shine and depth of the paint — the hood and rest of car look fantastic. The interior cleaning…
KKatherine2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dean is a true professional. He kept me informed during the installation process of my rear view camera. He went above and beyond, hiding the wire for the front dash camera. The price was great compared to other businesses I reached out to.
Absolutely amazing!
DDylan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Dean took on a 2014 Chevrolet Silverado I had. After 6 months of driving around my Bernese Mountain Dog puppy, the truck was in rough shape, including hair, slobber on windows and upholstery and more. Unfortunately its a work truck and by the time I got around to writing this it was on to the next guy, but the word…
I hired Dean to install a Dashcam for my Ram TRX and he did a phenomenal job. It was done quickly and professionally. The whole thing took less than two hours. The front and rear facing cameras are mounted cleanly and in a good location. Thanks for the great work, Dean!
Response from the owner · 7 months ago
Dan, thank you for the great review. We're delighted Dean provided a quick, professional dashcam install on your Ram TRX and that the front and rear cameras are mounted cleanly and in ideal locations. We appreciate you trusting us and for the recommendation. Please reach out if you need anything else or have questions.
J
Jose Leandro Ongpauco2 reviewsiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
I brought my car to Dean after getting some pretty deep scratches on the side panel. I knew that it probably wouldn’t be a 100% factory new repair. Dean was very honest and upfront about that. He clearly explained my best options and what results I could realistically expect.
The final outcome exceeded my expectations, the paint match was done as best as possible and the scratches are no longer noticeable unless you’re really looking for them. Most people would never know there was damage there to begin with.
On top of the great work, Dean is mobile and will come directly to your location, which made the whole process incredibly convenient. I really appreciated his transparency, attention to detail, and professionalism. Highly recommend him!
Response from the owner · 9 months ago
Thank you, Jose, for the detailed review and recommendation. I’m glad the paint match and repair exceeded your expectations and that the mobile service made the process convenient. I appreciate you noting the honesty, attention to detail, and professionalism. It was a pleasure working on your car.
K
Kelly Britland3 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Dean gave me advice that cleaned an ugly water stain out of the ceiling. Last time I leave a window open in the rain. So thankful I was able to fix it without damaging the liner.
Thanks for the advice, Dean!
Response from the owner · 9 months ago
Thanks so much for the kind words, Kelly — we're thrilled Dean’s advice helped remove the stain without damaging the liner. It’s great you were able to fix it, and we appreciate you sharing your experience. If you ever need more tips or assistance, please reach out.
L
ljc1 reviewiTotal number of Google reviews ljc has written across all businesses on Google Maps, not just this one.
Dean Bithell came to my home to detail our 3-year-old BMW, which had developed multiple splotchy color discolorations on the hood from being parked under trees. In just under four hours, he did an amazing job restoring the shine and depth of the paint — the hood and rest of car look fantastic. The interior cleaning was immaculate, with every surface spotless. I was thoroughly impressed with his attention to detail, efficiency, and the overall quality of the work. 5 stars!
Response from the owner · a year ago
Thank you for your wonderful review! We're thrilled to hear that Dean was able to restore your BMW to its original beauty and that you were impressed with the quality of his work. Our team takes great pride in attention to detail, and it's rewarding to know that this made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future!
K
Katherine Ratlieff2 reviewsiTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Dean is a true professional. He kept me informed during the installation process of my rear view camera. He went above and beyond, hiding the wire for the front dash camera. The price was great compared to other businesses I reached out to.
Absolutely amazing!
Response from the owner · a year ago
Thank you so much for your wonderful feedback, Katherine! We're thrilled to hear that Dean provided you with exceptional service and kept you informed throughout the installation process. It's great to know that you appreciated the attention to detail, like hiding the wire for the front dash camera. We strive to offer competitive pricing and outstanding service, so your kind words mean a lot to us. We look forward to serving you again in the future!
M
Matt4 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
This review will be long, but I have a lot of positive information to share. No pictures were enhanced or used filters, this is non deceptive review. This is how these vehicles would look, if you were to show up at my house right now. I started with the GT350R, then the Tesla and then the Raptor, I did one right after another because Dean did such a great job on the GT350R, that I didn’t want to kill the momentum. Dean is very professional, punctual, a detail artist, communicative and very trustworthy, but be patient - he is very busy, he is just one man. One of the biggest selling points for me, was the fact that he was going to come to my house and do the work. I didn’t have to drop the vehicle off for a day or days. I don’t like dropping off vehicles, where I cannot monitor them. I am always hesitant about hiring people to do things for me, because I don’t have faith that they are going to put in as much effort as I would do. I am very meticulous and anal with my possessions, especially my vehicles. My vehicles may not be special to anyone else, but they’re mine, and I take very good care of them. So, when I contacted Dean, he was very personable and knowledgeable, and he impressed me. I knew this was the person I wanted detailing my vehicles. I was at work while Dean was at my house, yet I was able to open my garage (via WiFi) and allow him to use the restroom, get the keys to the vehicles and get drinks out of my refrigerator. (My dogs like him too). Dean will keep you updated throughout the day with photos and messages about the progress of the job he is performing, communication is superb. The 2017 Shelby GT350R was rather simple, it just needed a little touch up and a ceramic coating because it sits in the garage by itself under a satin cover. The 2023 Tesla model Y needed more attention because it is driven a minimum of 70 miles a day, 5 days a week down hwy 12 where it is constantly exposed to the weather and bugs. The 2013 F-150 Raptor needed the most attention, because it spent a lot of time in Texas and Louisiana, and that hot sun is brutal on vehicle paint. It had swirls and the decals were faded and decaying. For the last 5 years, the Raptor is rarely driven and I use a truck cover and tire covers, so I was able to prevent more damage from the sun on the paint and wheels.
I bought a 2017 Shelby GT350R with 1,023 miles on it, and I wanted it protected with a ceramic coating. Dean was very straightforward in describing how the process would unfold. The car had been sitting for 3 years prior to me purchasing it. Dean gave it a great shine, and it is very easy to clean. The ceramic coating of the paint, glass, plastics and the carbon fiber wheels and carbon fiber spoiler was amazing.
The 2023 Tesla Y had some swirls and many bugs in the paint. Dean was able to restore the paint to almost new (the car has a little over 30,000 miles on it), and gave it a beautiful shine. The car looks spectacular, and it is extremely easy to clean. The bugs, dust and other debris comes right off now. It’s almost unbelievable, but it is as Dean advertised.
The 2013 F-150 Raptor (93,865 miles and had been driven 5 round trips from Louisiana to California) needed the most help. This truck had 9,788 miles on it when I bought it 05/09/2015. I don’t go mudding in this truck, I use it to go on beaches and play in the sand. I have been very resistant to anyone touching it, but Dean came, explained what he was going to do, how he was going to do it and what it was going to look like. I was very skeptical, but I ordered new decals - for the bed and the hood. Dean removed the 3 decals and installed the new ones. Then he proceeded to clay bar, polish and ceramic coat my truck. The truck had a serious makeover, I was doubtful it would ever look so good again, but it does.
I go out everyday, and admire the beauty of my vehicles, I wish I had the talent to do this, but I am just an amateur. Dean is a professional, and if you are serious about bringing life back to your prized possession(s), call him, you will not be disappointed.
Response from the owner · a year ago
Thank you for sharing such a detailed and positive review! We're thrilled to hear that Dean exceeded your expectations and provided exceptional service for all your vehicles. It's wonderful to know that his professionalism, communication, and meticulous attention to detail made a significant difference in your experience. We appreciate your trust in us and your recommendation for others who value their vehicles. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
D
Dylan Law6 reviewsiTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Dean took on a 2014 Chevrolet Silverado I had. After 6 months of driving around my Bernese Mountain Dog puppy, the truck was in rough shape, including hair, slobber on windows and upholstery and more. Unfortunately its a work truck and by the time I got around to writing this it was on to the next guy, but the word immaculate doesn't cover the service he provided. It looked like a new truck. He beat expectations and I'd recommend him to anyone. Thanks Dean, hell of a job.
Response from the owner · a year ago
Thank you for your fantastic feedback! We're thrilled to hear that Dean exceeded your expectations and transformed your truck. It's great to know that the service made such a positive impact, especially after all the wear and tear from your puppy. We appreciate your recommendation and look forward to serving you again in the future!
E
ethan law1 reviewiTotal number of Google reviews ethan has written across all businesses on Google Maps, not just this one.
Dean has done probably 10 or so mobile detailing's for our team and every time it just leaves us in awe. We run a construction company and so our trucks get hammered by day in and day out constant abuse. Every time Dean is done the trucks look like they have been babied there whole life and are just spotless. Just wanted to share our thanks to Dean and share with everyone else how great of a job he does and how much attention to detail Dean really does have.
Response from the owner · a year ago
Thank you so much for your kind words, Ethan! We're thrilled to hear that Dean consistently exceeds your expectations with his mobile detailing services. It’s great to know that he can restore your construction trucks to immaculate condition. We appreciate your support and look forward to continuing to serve you and your team in the future!
J
Jeffrey BeasleyLocal Guide · 16 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Great service so much attention to detail! The price was on point but the work was even better! Dean is a true professional! Thank you again my truck looks amazing!!!
B
Brandon Martinez7 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
I am very happy with my dash cam that Dean installed!!! I have been wanting one for a while and finally decided to pull the trigger. Dean was super friendly and very precise on installation and made it look seamless! Thank you Dean, I will definitely be recommending you to others!
