Auto upholsterer · Fairfield, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 100 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 66%
5.0★★★★★136 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Divine Impact LLC five stars based on 136 reviews, with the owner responding to 54 percent of them. Customers frequently describe fast turnaround times, reasonable pricing, and detailed craftsmanship for services including headliner replacements, convertible top repairs, and seat restoration. The shop is noted for clear communication and helpful advice regarding material choices and functional fixes. One lower-rated review criticized the difficulty in obtaining a quote and perceived disinterest in a specific repair request.
Google rating: 5.0 out of 5 from 136 reviews (99% five-star).
Reviews on this page: 136 Google reviews (125 with written comments, 31 with photos).
Owner responses: the business replied to 54% of reviews.
Most recent review: October 27, 2026.
Service: Car Detailing Service serving Fairfield, California.
Data from Google, last updated October 29, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Divine Impact LLCCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Divine Impact LLC: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Divine Impact LLC: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Divine Impact LLC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Divine Impact LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Divine Impact LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
136 Google reviews we collected
5.0of 5
5 stars13499%
4 stars11%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 125 written reviews
99%praise
Praise22599%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6227%
Staff & attitude4319%
Would recommend4219%
Price & value3315%
Speed & response3114%
Honesty & trust94%
Communication73%
What customers talk about
We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brandon and his team did a great job restoring my boats flip-up bolster seats.”
“Two very nice guys and did a good job repairing the soft top on my car!”
“Highly recommend to anyone looking for a reliable and trustworthy company!”
“The price was very reasonable and the service was completed in a timely manner.”
“Quick fast and efficient service took under 30min to complete.”
“The team was professional, friendly, and genuinely cared about making sure everything was perfect.”
“Communication was fine, he called if he needed anything and his pricing was about what I expected but for the work done I'm honestly surprised it wasn't more!”
People customers mention
Brandon30 reviews
Andre11 reviews
Upholstery4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Divine Impact LLC for 7 kinds of job. Pick one to see what they paid and said.
Llandon2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Highly would recommend. Two very nice guys and did a good job repairing the soft top on my car!
JJessenia7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Brandon and his team did a great job restoring my boats flip-up bolster seats. They paid attention to detail to make sure all the pieces functioned properly since the piece is multi functional chair that allows the backrest to recline down flat. The price was very reasonable and the service was completed in a timely…
MMike2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Did a great job replacing my armrest. Quick fast and efficient service took under 30min to complete. Appreciate the work fellas!
KKurt7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They did a great job on my 1996 BMW! The work was done quickly and they stand behind their work!
IIvonne1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Branden was helpful, the whole process, servicing of the car was quick, friendly staff!! 100% recommend!!!
EEddie8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
These guy are cool fast and clean. It was a great experience. Were able to fit me in on a phone If you need first class customer service with a great shop. Theses are the guys that get it done. Thank youBrandon! and Andre!
Highly would recommend. Two very nice guys and did a good job repairing the soft top on my car!
Response from the owner · a week ago
Hi Landon, thank you so much for the great review! We're thrilled to hear you were happy with the soft top repair. Let us know if you need anything else in the future!
G
Gary Helm1 reviewiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Brandon and his team did a great job restoring my boats flip-up bolster seats. They paid attention to detail to make sure all the pieces functioned properly since the piece is multi functional chair that allows the backrest to recline down flat. The price was very reasonable and the service was completed in a timely manner. Thank you Brandon and team Divine Impact! 🪽
Response from the owner · 2 months ago
Thank you for the five star review we appreciate your business
M
Mike Anderson2 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
These guy are cool fast and clean. It was a great experience. Were able to fit me in on a phone If you need first class customer service with a great shop. Theses are the guys that get it done. Thank youBrandon! and Andre!
M
Marshay JimmersonLocal Guide · 12 reviewsiTotal number of Google reviews Marshay has written across all businesses on Google Maps, not just this one.
“Absolutely outstanding service from start to finish. The team was professional, friendly, and genuinely cared about making sure everything was perfect. The quality exceeded my expectations, and the attention to detail really stood out. It’s rare to find a business that combines great customer service with such high-quality work. Highly recommend to anyone looking for a reliable and trustworthy company!”
Response from the owner · 3 months ago
Thank you for the awesome review and the opportunity to provide service to you