Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Bithell's Auto Detailing & Ceramic Coatings logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Bithell's Auto Detailing & Ceramic Coatings

Fairfield, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 100 car detailing services · 5.0★ from 74 Google reviews

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Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bithell's Auto Detailing & Ceramic Coatings is better than 98% of car detailing services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bithell's Auto Detailing & Ceramic Coatings is better than 98% of car detailing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bithell's Auto Detailing & Ceramic Coatings is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bithell's Auto Detailing & Ceramic Coatings is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bithell's Auto Detailing & Ceramic Coatings is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bithell's Auto Detailing & Ceramic Coatings is better than —% of car detailing services.–
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Reviews for your job

Customers hired Bithell's Auto Detailing & Ceramic Coatings for 8 kinds of job.

Bithell's Auto Detailing & Ceramic Coatings for headlight polishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Headlight polishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 29

All 5 Google reviews tagged “Headlight polishing”

Mellissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dean came out to my house to fix my headlights that were gonna cost $1300 to replace. He did an amazing job. They look way better than I expected and he saved me a lot of money! Highly recommend this company. Thanks again Dean!

Customer photo from Mellissa's review
Headlight polishing
Adrian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and very punctual, had head light restoration done made whole car look 10x better 🙌

Headlight polishing
Jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just got my wife’s Chevy Traverse detailed on the inside and outside as well as the headlights polished. WOW!! The vehicle looks brand new. Dean is the best. If you want your ride detailed and professionally done contact Bithell’s Auto Detailing!!

Auto detailingCar waxingFull body wash
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent experience and products - the clay bar and ceramic coating treatments have prolonged the life of my car’s paint and helped a ton during rainy season and ash from the fires. Interior techniques helped keep the inside nice and clean. Was blown away to see the difference on the headlights and…

Auto detailingClay bar treatmentHeadlight polishing+ Quality+ Professionalism+ Value
Gino1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bithell’s is hands down the BEST place to have your vehicles detailed and cared for. Dean is very professional, has great pricing on services offered and very flexible on scheduling. I highly recommend his business to everyone who wants quality service performed on their vehicles.

Auto detailingFull body washHeadlight polishing+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto detailing22—
Ceramic coating11—
Full body wash10—
Auto interior vacuuming10—
Car waxing9—
Protective coating9—
Paint repair9—
Clay bar treatment8—

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