Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Bithell's Auto Detailing & Ceramic Coatings logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Bithell's Auto Detailing & Ceramic Coatings

Fairfield, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 100 car detailing services · 5.0★ from 74 Google reviews

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Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bithell's Auto Detailing & Ceramic Coatings is better than 98% of car detailing services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bithell's Auto Detailing & Ceramic Coatings is better than 98% of car detailing services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bithell's Auto Detailing & Ceramic Coatings is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bithell's Auto Detailing & Ceramic Coatings is better than 100% of car detailing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bithell's Auto Detailing & Ceramic Coatings is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bithell's Auto Detailing & Ceramic Coatings is better than —% of car detailing services.–
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Reviews for your job

Customers hired Bithell's Auto Detailing & Ceramic Coatings for 8 kinds of job.

Bithell's Auto Detailing & Ceramic Coatings for protective coating

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Protective coating”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 9 Google reviews tagged “Protective coating”

Rich1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I definitely would recommend this place. Dean took his time explaining how the coating works and how to maintain it. Learned alot of how to keep your car looking like new all the time. Definitely worth your time and money! I would keep coming back here.

Protective coating
John-AlexanderLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Initially I had googled Ceramic coating and stumbled across Bithell’s Auto Detailing. I was impressed by the reviews left by past customers|clients and chose to reach out to Dean himself. Let’s just say Dean is the TRUTH. It was evident that he takes pride in his workmanship by the way he communicates, educates, and…

Car waxingCeramic coatingProtective coating
ScottLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dean at Bithell's is a magician. I've now taken two cars to him for ceramic coating (which involves a lot of prep work to do). In both cases Dean cleaned up little things he found (one car was a few months old but had a fair number of miles. The other was 2 years old with almost no miles) and then applied the…

Auto detailingCar waxingCeramic coating+ Punctuality+ Quality+ Professionalism
Dalston3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dean did a tremendous job with my new F-350 ceramic coated! His prices were the best in town and he really payed attention to detail on the whole truck. Sealed my wheel wells, lights, wheels, grill. He also threw in some extra polishing. My truck looks excellent! Thanks for the great job!

Ceramic coatingFull body washProtective coating+ Quality+ Professionalism+ Value
Evrim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dean did an amazing job on my car. The quality is far beyond what I expected. More importantly I found Dean locally because I knew I was over-quoted by two other places. Deans price was reasonable and he took the time to explain the process and answer my questions. Thank you Dean!

Chemical strippingDegreasingAuto interior vacuuming+ Punctuality+ Quality+ Professionalism
Sangjun5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I did ceramic coating of exterior and interior. Dean explained the whole details about how he's going to work on my car. I had some market research before I had a conversation with Dean. He offered best price. I am 100% satisfying with the final outcome. Thank you so much Dean!!! I will find you when I purchase another vehicle!!!

Ceramic coatingProtective coating+ Quality+ Professionalism+ Value
Arika5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dean was personable and professional. My car turned out beautifully. We wouldn’t think twice about using him again!

Auto detailingCar waxingCeramic coating+ Quality+ Professionalism
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dean did a fantastic job on my F250 and my wife’s Yukon Denali...which is black and anyone that has had a black vehicle knows what I mean. We could not be happier and highly recommended he and his services.

Auto detailingCeramic coatingClay bar treatment+ Punctuality+ Quality+ Professionalism
CLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dean did an amazing job! Super impressed and honestly the car looks brand new! I love that you offer paint correction, thinking of bringing in my husbands truck in, plus going to take advantage of the 1 year coating protection! Nice job Dean!

Auto detailingCar waxingClay bar treatment+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto detailing22—
Ceramic coating11—
Full body wash10—
Auto interior vacuuming10—
Car waxing9—
Protective coating9—
Paint repair9—
Clay bar treatment8—

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