Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Biz Pro HQ 4.6 out of 5 based on 38 reviews, noting that the owner responded to half of them. Customers frequently praise the firm for professional tax preparation, business formation, and clear communication regarding IRS requirements. Many clients highlight the staff's patience, attention to detail, and timely filing of returns. However, several low-star reviews criticize unreturned phone calls and instances where taxes were not filed despite payment, indicating communication breakdowns.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
38 Google reviews we collected
Phrases our text analysis found in 37 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The consultants are very professional and always provide the knowledge needed for me and my family to understand the expectations the IRS require.”
“I highly recommend Biz Pro HQ to file your taxes and if you need business advice or how to file your taxes the proper way, don’t hesitate…… Biz Pro HQ!”
“…ofessional, never answers phone calls, save your energy and money and avoid at all costs,…”
“Their customer service was excellent—they were responsive, patient, and genuinely cared about helping me.”
“Fast and dependable service very professional, also very patient with explaining terms and conditions that one may not understand when dealing with paperwork.”
“I had a great experience with Biz Pro HQ Tax Services.”
“They took the time to explain everything clearly and made sure I understood my return, which I really appreciated.”
“She not only provided me with EXCELLENT services, but her product holds GREAT value.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Biz Pro HQ for 5 kinds of job. Pick one to see what they paid and said.
Thank you for being accurate and precise on tax preparation. You were very through and provided excellent customer client service
I was supposed to receive a call I get that they’re busy but they never did they never contacted me. As a business owner wasting my time is unacceptable
I have been using this company for over 10 years. The consultants are very professional and always provide the knowledge needed for me and my family to understand the expectations the IRS require. I highly recommend Biz Pro HQ to file your taxes and if you need business advice or how to file your taxes the proper way, don’t hesitate…… Biz Pro HQ!!!
Great experience working with this firm! Professional, knowledgeable, and they actually deliver real results. They not only formed and created my business but they helped bring clarity to my business and leveled up my operations. Highly recommend!
Great experience this tax season. She is very knowledgeable handling my taxes and business information. The process was easy because she knew exactly what to do with the information that I gave her, and because I am a entrepreneur who just started some companies didn't want to do it or wanted to charge me a arm and…
I love the customer service.. I’ve been using Larrima for my tax & business needs for years. She is very knowledgeable and very dedicated in customer satisfaction and success.
| Job | Reviews | Category typical |
|---|---|---|
| Business tax return preparation | 4 | — |
| Business consulting | 4 | — |
| Tax refund processing | 3 | — |
| Individual tax planning | 3 | — |
| Individual income tax return preparation | 2 | — |
4.6 ★★★★★ 38 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thank you for being accurate and precise on tax preparation. You were very through and provided excellent customer client service
I was supposed to receive a call I get that they’re busy but they never did they never contacted me. As a business owner wasting my time is unacceptable
Good afternoon, Thank you for your feedback. At this time, we do not have any record of a scheduled consultation under your name. Our calendar has also been closed to new bookings since April 1st. All consultations must be formally scheduled through our website in order to be confirmed and added to our calendar. This process is clearly outlined on our website, Google page, and voicemail system to ensure accuracy and to protect both our time and our clients’ time. As a firm, we operate under a strict scheduling policy to ensure every confirmed client receives the dedicated time they reserved. Without a confirmed booking, we are unable to initiate or track appointments. Additionally, due to the current tax season deadline, we are not accepting new client consultations until May 1st, as our focus is on servicing existing clients with pending filings and business matters. Thank you, Management
I have been using this company for over 10 years. The consultants are very professional and always provide the knowledge needed for me and my family to understand the expectations the IRS require. I highly recommend Biz Pro HQ to file your taxes and if you need business advice or how to file your taxes the proper way, don’t hesitate…… Biz Pro HQ!!!
Thank you so much for your continued trust over the years Mr. Boone. We truly don’t take that lightly. It’s been an honor to support you and your family for over a decade. Our goal has always been to make sure you not only get your taxes filed correctly, but that you fully understand what the IRS expects and how to stay compliant moving forward. We believe informed clients make stronger financial decisions, and we’re glad that’s reflected in your experience. We appreciate your recommendation and look forward to continuing to serve you for many years to come!
Great experience working with this firm! Professional, knowledgeable, and they actually deliver real results. They not only formed and created my business but they helped bring clarity to my business and leveled up my operations. Highly recommend!
Thank you so much for this—it truly means a lot to us. We don’t take your trust lightly, and it was a pleasure working with you from the ground up. Being able to not only help you get the business established, but also bring structure and clarity to how you operate is exactly what we aim to do for every client. Seeing you step into your business with more confidence and direction is the real win for us. We’re proud to be part of your journey and even more excited to see how far you take this. We appreciate you for choosing us and for taking the time to share your experience. Let’s keep building.
Great experience this tax season. She is very knowledgeable handling my taxes and business information. The process was easy because she knew exactly what to do with the information that I gave her, and because I am a entrepreneur who just started some companies didn't want to do it or wanted to charge me a arm and a leg so I will definitely be back next year , Thank You Ms.Davis and Biz Pro Family
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience. It means a lot that you trusted Ms. Davis and the Biz Pro team, especially as a new entrepreneur navigating multiple businesses. That stage can feel overwhelming, and our goal is always to bring clarity, structure, and confidence to the process without making it complicated or overpriced. We’re glad we were able to make everything smooth and ensure your information was handled properly the first time. That’s exactly the standard we hold ourselves to. Welcome to the Biz Pro family—we’re looking forward to continuing to support your growth and being right there with you as your businesses expand.
I love the customer service.. I’ve been using Larrima for my tax & business needs for years. She is very knowledgeable and very dedicated in customer satisfaction and success.
Thank you for your continued trust and support, we truly appreciate you! It means a lot to hear that your experience over the years has been consistent and valuable. Providing knowledgeable guidance and maintaining a high standard of customer service is at the core of everything we do. We’re committed not just to handling your tax and business needs, but to supporting your long-term success with clarity, structure, and care. We look forward to continuing to serve you!
I had a great experience with Biz Pro HQ Tax Services. The team was professional, knowledgeable, and made the entire tax process smooth and stress-free. They took the time to explain everything clearly and made sure I understood my return, which I really appreciated. What stood out the most was their attention to detail and how they worked to get me the best possible outcome. Their customer service was excellent—they were responsive, patient, and genuinely cared about helping me. I would definitely recommend Biz Pro HQ Tax Services to anyone looking for reliable and trustworthy tax professionals. I will be returning for future services!
Thank you so much for your thoughtful review—we truly appreciate you! We’re glad to hear that your experience with Biz Pro HQ was smooth, clear, and stress-free. Taking the time to ensure you fully understand your return while maintaining accuracy and attention to detail is exactly what we aim for with every client. It also means a lot to know our team’s responsiveness and level of care stood out to you. We believe great service goes beyond preparation—it’s about making sure you feel confident, informed, and supported throughout the entire process. Thank you again for your trust and recommendation—we look forward to continuing to serve you in the future!
Fast and dependable service very professional, also very patient with explaining terms and conditions that one may not understand when dealing with paperwork.
Thank you so much for your kind words, we truly appreciate you taking the time to share your experience! At Biz Pro HQ, our goal is to make every step of the process clear, compliant, and stress-free. We understand that paperwork and financial terminology can feel overwhelming, so we take pride in being patient, thorough, and transparent with every client we serve. We’re grateful for the opportunity to work with you and look forward to continuing to support you and your financial goals!
Biz Pro Hq has been preparing my personal and business taxes for several years. The team is highly professional, knowledgeable, and explained everything clearly without using confusing jargon. They filed my return efficiently, identified deductions I hadn’t considered, and responded quickly to my questions. Everything was done through a secured system to ensure my privacy. They also went the extra step on ensuring I stayed IRS compliant even with how I store and keep track of my business records. I felt confident and stress-free throughout the process. Highly recommend them for anyone looking for reliable tax services.
Thank you for your continued trust and for sharing such a detailed review, we truly appreciate it! It has been an absolute pleasure working with you and your family over the past 5 years. Being able to support not just you, but also your parents, is something we don’t take lightly. That long-term relationship is exactly what we aim to build, grounded in trust, consistency, and results. We’re glad to hear that our approach, keeping things clear, efficient, and fully compliant, has made a difference for you. Ensuring your returns are accurate, your deductions are maximized, and your records are structured properly is all part of how we protect you long-term, not just during tax season. Thank you again for allowing Biz Pro HQ to be your trusted partner. We look forward to continuing to support you and your family for many years to come!
They’ve been doing my taxes for 4 years now and it’s always completed timely and she walks me though every step of the way. Even with the new tax break for overtime. I appreciate your service and knowledge and expertise
Thank you so much for your continued trust over the past 4 years, we truly appreciate it! It’s always our goal to make sure you not only get your taxes done accurately and on time, but that you fully understand each step along the way. We’re glad we were able to guide you through the newer tax changes, including the overtime considerations, and ensure everything was handled properly. We appreciate your kind words and your loyalty, it’s a pleasure working with you, and we look forward to continuing to support you year after year!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
