Analyzing 10,199,56510.2M ReviewsFor 28,86728.9K Experts

Experts Reviews · Company report
BK Auto Collision logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%52+3.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

BK Auto Collision

Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #255Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 97 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BK Auto Collision is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BK Auto Collision is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BK Auto Collision is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BK Auto Collision is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BK Auto Collision is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BK Auto Collision is better than 52% of auto repair shops.C
52

Reviews for your job

Customers hired BK Auto Collision for 2 kinds of job.

BK Auto Collision for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Painting”

ElaneLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So thankful for BK Auto Collision for doing such a great job on my car!! Even had it done 5 days before I thought it would be!! It's beautiful!! I love my car again!! Thank you everyone at BK Auto Collision in Idaho Falls!! You are phenomenal!!!!

Customer photo from Elane's reviewCustomer photo from Elane's reviewCustomer photo from Elane's reviewCustomer photo from Elane's review
Great pricePaintingBody & Trim
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Never in my lifetime have I been treated so exceedingly amazing!!! From the front person at the desk to the appraiser to the mechanic and owner. This company is by far the best one I have ever had the pleasure of working with!! The service is great and I will always recommend them for anyone looking for collision…

Great pricePaintingBody & Trim
Marisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot recommend BK Auto Collision enough! From beginning to end, they went above and beyond to make the entire repair process as smooth and stress-free as possible. Their communication was excellent, and they always took the time to answer my questions and address any concerns I had along the way. The quality of…

PaintingBody & TrimService not listed
Hayden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tabitha and Journie were super friendly and helped make my truck repair smooth. This is the second time we’ve used them. They worked quickly and communicated during each step. BK Auto Collision is the best autobody repair shop and I would definitely use them again and recommend them to anyone. Thank you again!

Great pricePaintingBody & Trim
TheLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great people...well Tabatha bites so bring treats

Great pricePainting
Carolina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This is the second time I’ve gone to BK and both experiences were awesome! The staff was great and they gave me the best quote compared to everyone else. They also did a great job on my car!

Reasonable pricePaintingBody & Trim
SondraLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional. Great work, i would highly recommended.

Reasonable pricePaintingBody & Trim
Spring2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

BK is our go to repair shop for our vehicles. They’ve done various types of work from from paint work, to new headlamp assemblies to random parts we’ve needed fixed. They are always so kind, helpful, and down to earth. I walked in today with my rear view mirror that had just fallen off in my hand and Tabitha and her…

Great pricePaintingBody & Trim
Austin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

BK Auto Collision is the best in town! They go above and beyond for their customers. I always go to them for body work. If you want an honest shop that doesn't nickel and dime you like other shops in town, then go to BK Auto Collision. Kitira and Tabatha will make sure that you are taken care of!

Reasonable pricePaintingBody & Trim
Danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best in town!

Body & TrimPaintingService not listed
Macady12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with the work BK did on the car as well as with the owners. They went the extra mile!

Body & TrimPainting
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at BK Auto is amazing. They do quality work at a great price and treat their customers super well! I was super happy with the job they did on my truck.

Body & TrimPainting
LaRee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an excellent job on our pickup it looks wonderful

Body & TrimPainting
JoshuaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These folks are great. I recently had my front bumper replaced on my truck. They did an amazing job. They went above and beyond my expectations. As a business owner myself I know how important communication is and they were on time, kept an open line of communication and were very professional. I was pleasantly…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 77%Reasonable 23%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim18—
Painting14—

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