How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%95+13.4Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREBlack Cat Plumbing
Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 208 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Black Cat Plumbing for 8 kinds of job.
Black Cat Plumbing for plumbing pipe repair
Clear ✕All 30 Google reviews tagged “Plumbing pipe repair” · showing 20
Ethan from Black Cat came to install my new sink and faucet. Because of the age of my house and pipes, there was issue after issue. What was supposed to be a quicker project turned into an all-day slog and then some. Ethan stuck with it, kept me informed all along the way, and barely took a minute's break. He…
Matt was great to work with and his workmanship eas excellent. For any future plumbing work I will plan on using Black Cat Plumbing.
Jaime from Black Cat knows what’s up! Solved my problem quickly and is absolutely my go to guy from here on out with this old house and the old pipes. So helpful and kind! Call Black Cat if you want your problem solved correctly! 🐈⬛
Jaime who came to fix the broken pipe was great. He explained to me what he needed to do. I asked him questions and he was patient and explained to me in layman's terms. I appreciate his professionalism and friendliness. The office also kept me informed with timing and who was coming. Great customer service all around.
Strong communications to schedule. Email and text updates on schedule. Updates from technician on actual arrival time (early!). Fast work and clear communications on the work needs and solutions. I'm very satisfied!
Jaime was awesome and did great work even with a complex situation. Thanks to the team for helping us out during a rough time.
I needed them twice in a week and I'd call them again. Fast and friendly.
I can't say enough about Jaime from Black Cat Plumbing. He creatively trouble shot my plumbing situation, offered good options, was never pushy, and was a good communicator. The result of the pipe repair was better than it had been for ages.
My kitchen sink was super clogged and Jaime snaked it, put his damn shoulder into opening a seized cleanout nut, and got my drain flowing in a couple hours. He's also a solid guy, super friendly and respectful. Anyone would be lucky to have him service your house.
Very reliable, responsive and easy to work with. I've been using Black Cat for almost 20 years. They are great.
Every experience I’ve had with Black Cat has been great. Mike runs a great business and has a wonderful team. Jaime was fantastic today-quick, efficient and friendly.
Jaime was prompt, fast, professional and all around fantastic.
Black Cat has been great to work with, responsive and proactive. The office staff is very helpful and Felipe, the estimator, is knowledgeable.
Professional, clear, and on time.
Black Cat came out early, sorted our issue with expertise and wrapped up quickly. Would highly recommend!
Jaime arrived on time, did a great job and was very thorough.
I had a leak with main water line, under my house. Called Black Cat, they came out that afternoon, and Dylan found where the water was leaking. He advised me that I had a very old water line, and recommend that I have it replaced. He called the office, and then told me that he be back the next day and get it fixed.…
Reasonably priced, and Dylan was a super nice guy. Will definitely use them again in the future for repairs or larger projects.
Dylan was so knowledgeable, he knew just what to do. He called to see if he could come early and checked the working order of everything before he left. He also answered questions I had.
A vertical sewer pipe in our cellar had become corroded over time and was leaking. Husband had several times effected a "there - I fixed it!" solution, involving repeated applications of plumber's epoxy, resulting in a sort of unsightly bulbous "growth" emerging from the join in the pipe, from which a foul brown…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 30 | $322–$1.2k |
| Plumbing leak detection | 20 | $114–$633 |
| Faucet repair | 19 | $192–$593 |
| Water heater installation | 13 | $1.2k–$2.5k |
| Faucet installation | 11 | $292–$855 |
| Toilet installation | 7 | $529–$1.4k |
| Shower repair | 7 | $239–$693 |
| Shower installation | 4 | — |