Google reviewers rate Black Inc Tax Services 4.8 out of 5 based on 514 reviews, with the owner responding to 90% of comments. Customers frequently praise the staff for being friendly, knowledgeable, and efficient in handling complex tax returns and maximizing refunds. However, recurring criticisms in low-star reviews highlight issues with communication, including delayed responses to follow-up inquiries and perceived hostility when contacting the office about unresolved filing problems or high prices.
Google rating: 4.8 out of 5 from 514 reviews (95% five-star).
Reviews on this page: 514 Google reviews (439 with written comments, 11 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 15, 2026.
Service: Bookkeeper serving Alhambra, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
514 reviews on Google
5★486
4★7
3★1
2★2
1★18
Reviews from Google, shown as published (original wording, unedited).
Anthony Alvarez8 reviews
★★★★★
This is the very best tax preparation company I have ever used. They are very friendly, organized and efficient and most importantly they know the tax laws very well and therefore you get the very best compliant taxes that will minimize what you pay (if you owe money) or maximixe your refund, if you are gettibg one. I highly recommend this company to anyone and everyone that needs to do taxes. I absolute love this company and you will too.
Response from the owner · a year ago
Thank you, Anthony! We're thrilled to hear about your positive experience with us and that you appreciate our expertise in tax laws. 😊 Your recommendation means the world to us!
Great service and attention to our specific needs and situation.
Price assessment: Great price
Services: Tax Accounting
Response from the owner · a week ago
We love hearing this! Thank you for highlighting our personalized attention, great service, and fair pricing.
We truly appreciate the recommendation and look forward to seeing you again!
Black Inc was extremely helpful and professional in handling my income taxes. I went with the idea my taxes would be complicated and difficult but quickly saw with the help of Miguel, that I was wrong. He was such a help at getting things done quickly, efficiently and accurately, making my life so much easier. I even got a return and didn’t have to pay this year! I would definitely recommend Black Inc Tax Services for income tax help!
Response from the owner · 2 weeks ago
We appreciate your kind words, Kiem! It's great to know Miguel helped simplify your taxes. Thanks for choosing Black Inc Tax Services!
I consider myself fortunate to have come across Victor Felix to assist me with my taxes. After my previous accountant passed away, it was challenging to find someone with the same level of insight and assistance. Victor has proven to be that person. He approaches tax preparation strategically, offering solutions and reliable options while paying attention to the intricate details of the tax code. In comparison to others I've consulted, Victor has provided me with superior guidance, resembling that of my former accountant. I genuinely value his intelligence and support.
Response from the owner · a month ago
We are so grateful for your kind words. It means the world to know that Victor was able to earn your trust and match the high standard set by your previous accountant.
Providing intelligent, strategic tax solutions with genuine care is what he does best.
Thank you for choosing Black Inc. Tax Services!
I was loyal to this Tax Office until I never received my federal tax return from 2025. I received my state but Not the federal. I was charged $500 for this filing that I never received any money for. When I continue to follow up with The person who did my taxes I was met with hostility. Pretty much turned away and shorted completely. I will not be returning!
Response from the owner · 2 months ago
Thank you for sharing your experience. We’re truly sorry to hear that you’ve been frustrated with your 2025 federal tax return and that you felt you were not given the assistance you needed.
We would be glad to look into this for you. However, we were unable to locate your name in our system based on the information provided in this review. Please contact our office directly and provide your name and any relevant information so our management team can locate your file and review the situation with you.
We genuinely want to help clarify what happened with your federal return and address any concerns you may have. We look forward to hearing from you and assisting you personally.
Victor has been doing my taxes for years and he’s awesome. Christina who answered the phone was great and helped me navigate the portal and helped me make an appointment. Both parties are super friendly.
Response from the owner · 2 months ago
Thank you, Yezie! We're thrilled to hear about your great experience with Victor and Christina. Your support means a lot!
