BOOKKEEPING SERVICES · ALHAMBRA, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%17+2.6Craft & service 20%8+1.6Value 10%15+1.5Momentum 8%17+1.4Track record 7%97+6.8Accountability 5%97+4.9Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%17+2.6Craft & service 20%8+1.6Value 10%15+1.5Momentum 8%17+1.4Track record 7%97+6.8Accountability 5%97+4.9Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.25SCOREBlack Inc Tax Services
Better than 7% of bookkeeping services · #14 of 15
4.8★514 Google reviewsGoogle star rating as shown on Google Maps.
4.74★last 12 monthsAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Black Inc Tax Services for business tax services
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Business tax services”
★★★★★ Danae · 6 months ago
Very knowledgeable and friendly people. Will be using them from this day forward for my future taxes. 😊
Business tax return preparationBusiness tax services
★★★★★ BB · 9 months ago
I’ve been working with Victor Felix and his assistance, Stephanie and they are great they have made filing taxes for my business stress-free they have guided me step-by-step and have answered all my questions… I highly recommend them!
Tax problem consultingTax AccountingTax planning
vs category
Blue = Black, grey = bookkeeping services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 28%Reasonable 60%Overpriced 5%Not sure 8%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%17+5.9Reliability 15%17+2.6Craft & service 20%8+1.6Value 10%15+1.5Momentum 8%17+1.4Track record 7%97+6.8Accountability 5%97+4.9Experts Score= 25Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
17
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
17
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
8
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
15
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
17
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
97
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
97
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+5 / −0
Professionalism
+6 / −0
Responsiveness
+6 / −0
Punctuality
+0 / −0
Value
+5 / −0
