Our verdict: a strong choice — #3 of 28 airport shuttle services, better than 89%. Customers single out its reliability and satisfaction; craft & service is where it trails.
👍 Strengths
Reliability — better than 95% of peers
Satisfaction — better than 91% of peers
Accountability — better than 88% of peers
👎 Watch-outs
Craft & service — 36th percentile
Need a specific job done? See what customers paid and said about it here.
39 customers reviewed a private tours job here and rated it 5.00★. For this job it ranks #1 of 1 airport shuttle services we track.
All 39 Google reviews tagged “Private tours” · showing 20
EvaLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Very professional service, great car and lovely driver.
Private tours
Suzanne3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
As always: prompt, courteous and helpful! My favorite car service in the U. S.! Four STARS!
Private tours
Laura4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I can't thank Darah and the team at Black Pearl enough for the outstanding service they provided during the American Humane Hero Dog Awards in Palm Beach. They provided all airport transfers and local transportation for all of our canine finalists (and their humans), as well as transport for our staff and other…
Group toursPrivate tours
Robert9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great service - will use again
Private tours
DeborahLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Drivers are always professional, with clean cars and on-time service. Pricing is reasonable. The office staff are helpful, professional and friendly. Highly recommend!
Private tours
David2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Chauffeur super nice. Friendly and waiting for me. Accident on the highway and he did his best to get me to my destination on time! Will definitely use again!
Private tours
mearnest235415 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
The service and communication was outstanding. Ray was our driver and was great. We will definitely use the company again.
Private tours
DLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Ray was excellent
Private tours
KarlinLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Outstanding!
Private tours
David1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Driver was excellent .. very courteous , friendly and helpful . I will be using this company for my car service needs .
Private tours
Seymour9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great service from contact with Darrah to our driver and transportation for the twelve of us
. Thank you for a seemless evenimg to and from the restaurant in Boca.
Private tours
Vanessa8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent service to the airport. Driver was on time, friendly and the car was clean.
Private tours
Valerie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Amazing! Driver arrived early. Elevator wasn't working so he volunteered to go up to our unit to help with our bags. We forgot a bag & he drove back to deliver it. This service goes above & beyond our expectations.
Private tours
Clint1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The driver was on time for an early morning pick up. He was courteous and professional. Great experience!
Private tours
Lynn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Pick up promptly at 5 am. Stress free ride to airport. Driver Elisha even took our bags to the outside bag check for us. You were recommended by friends and we will definitely use your services again.
Private tours
DustinLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Highly recommend for airport transfer. Family of 6 used from Jupiter to/from FLL and PBI. Ray and company provided extremely professional and personal level of service and transfers were competitively priced. Excited to use Black Pearl for future trips.
Private tours
Lauren13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
on time and & quick & nice guy
Private tours
AndyLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great service our driver was so nice and accommodating
Private tours
Camie12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
We hired Black Pearl to help us with our client's needs for F1, and they went over and above. The communication about every step was tremendous, and our client said their driver was AMAZING! According to them, it was an EPIC experience!
Private tours
Alexander1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I use Black Pearl frequently and I am very pleased with their service. After a long fright from Europe I am so happy to know that Black Pearl is waiting for me.The cars are very clean and new and all drivers are extremely friendly and correct. Last time driver Jon was even more top. Of course, I will continue to use them in the future.
Yes by most measures: 5.0★ from 298 Google reviews and an Experts Score of 73/100 (grade B), #3 of 28 airport shuttle services we track. 0% of reviews in the last two years were 1–2★ (category average 2.9%).
How much does Black Pearl Limousine BPL charge?
Not enough customers reported a price yet. The airport shuttle services median is —.
What do customers hire Black Pearl Limousine BPL for?
Mostly private tours (39), group tours (7).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 40%).
