Experts Reviews · Company report
Black's Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%84+20.4Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Black's Tire & Auto Service

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #505Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,304 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Black's Tire & Auto Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Black's Tire & Auto Service is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Black's Tire & Auto Service is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Black's Tire & Auto Service is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Black's Tire & Auto Service for 8 kinds of job.

Black's Tire & Auto Service for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#185 / 355
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 18 Google reviews tagged “Auto maintenance”

joeLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I made an appointment and they took me right in. Jose is a good advisor. I’m a retired service manager and have dealt with advisors for my entire career. Jose is a keeper.

OverpricedAuto maintenanceOil change
TomLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’ve relied on Black’s for great service since moving to the area 2 years ago. They never disappoint!

Reasonable priceVehicle InspectionAuto maintenance
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The people at Blacks are so friendly and accommodating. In times when its hard to trust anyone, the crew at Blacks goes beyond words to earn my trust.

Auto maintenance
alanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Inspection needed for Renewal Registration. I explained my time was limited due to health of my wife I could not leave her alone very long. I was amazed and great full to be out in 20 minutes. Thank you Black's for working with me.

Great priceAuto maintenanceBattery
brenda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great experience while having my car serviced. They took my car exactly when they said they would and even returned it ahead of schedule! Good price, expert car care and friendly customer service. I'll definitely be back!

Great priceAuto maintenance
Kenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Black's Tire & Auto Service - Calabash Best price on a set of Michelin tires. Fast installation. Nice people. The whole experience made me feel glad I spent my money there. They will get my vehicle maintenance service also. I recommend them to anyone looking for tires.

Reasonable priceAuto maintenance
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Wonderful staff and excellent service

Great priceGeneral repairs & maintenanceAuto maintenance
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love Black’s Tire & Auto Service, everyone is so nice and friendly.They are reasonably priced and so helpful. They are honest, if they can’t fix it they are glad to refer someone that can help you. I will continue to go to them for my vehicles needs.

Great priceAuto maintenance
Martha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and wonderful experience. Brett is fantastic.

Great priceAuto maintenanceOil changeService not listed
j5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great shop, knowledgeable, friendly, and courteous.

Reasonable priceAuto engine diagnosticEngine repairAuto maintenance
Hippy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★

Other than my 2 o'clock appointment sitting there watching customers getting inspections and tire repair ahead of me, finally got in at 245. Technician was very through and did an excellent job. Just the 45 min wait beyond my appointment was disappointing

Reasonable priceAuto maintenanceOil change
KEVINLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have never been to such a place where they actually make you feel like your family. I felt so comfortable and their establishment and enjoy talking to their employees. Fantastic service and will be using them for everything

Great priceAir & cabin filter replacementTire rotationsAuto maintenance
Kate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Highly recommend their Calabash location. The folks here are honest and friendly, and the prices are fair. They communicate when they say they will and don’t keep you waiting longer than necessary. They did not charge me to do a diagnostic test and were very helpful in explaining what work was needed for my…

Great priceTiresGeneral repairs & maintenanceTire rotations
Martha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were great! Was able to get my car taken care of same day-excellent service!

Great priceTiresGeneral repairs & maintenanceAuto maintenance
AGNP11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gave us a tuneup on my Buick the same day. Excellent customer service. Five stars ⭐️

Reasonable priceAuto maintenance
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto A/C rechargeVehicle Inspection
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceTire rotationsAuto maintenance
joseph11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Steering & suspension repairWheel alignmentVehicle safety inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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