Experts Reviews · Company report
Black's Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%84+20.4Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Black's Tire & Auto Service

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #505Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,304 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Black's Tire & Auto Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Black's Tire & Auto Service is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Black's Tire & Auto Service is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Black's Tire & Auto Service is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Black's Tire & Auto Service for 8 kinds of job.

Black's Tire & Auto Service for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#280 / 605
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Brakes” · showing 20

DonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★

I frequent Blacks Tire and Auto Service for repairs on my vehicles. I spoke with Brett on the phone who shared with me the price to put new brakes and rotors on the rear of my truck. He got me in the very next day. He quoted me an outdoor price of $420. When I arrived to pick the truck up , I was told I owed…

Reasonable priceBrakes
HaroldLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I had my brake fluid flushed and filled. The service was fairly quick and the waiting area was clean and welcoming. Bathroom was clean. The price paid was exactly what I was quoted over the phone.

Reasonable priceBrakes
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★

They were able to finish early which was great. Very courteous.

Reasonable priceTiresAuto brake repairWheel alignment
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Blacks Tire took our car in quickly, assessed what needed to be replaced, and was complete in half a day. Parts were on hand. No delays for parts. Service included 4 rotors, 4 sets of pads, front calipers and fluid replacement. Well done. I'm not a price expert, but was very happy with the work Black's Tire did and…

Reasonable priceBrakes
ChuckLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great service.. Quality Team!!

Great priceBrakes
Swanman5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Let me tell you how impressed I am with in particular Black’s Tire & Auto Center in Calabash NC. I can’t say enough about how awesome and friendly and courteous everyone I talked to. That first interaction, checking in set the stage for how things are going to go and I for one appreciated the kindness of everybody I…

Reasonable priceTire rotationsBrakesOil change
Timmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Front desk lady was super nice and helpful.

Reasonable priceBrakes
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent service. Reasonable price.. Thank you.

Great priceAuto brake repairTire rotationsBrakes
DeannaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I booked an oil change and inspection. While waiting they came and got me to show me my back breaks and what was going on. Thank goodness they did because I didn’t have long till it totally messed up my car. They were very informative and never pushy, thankfully I know about cars and never did I feel pushed to do…

Great priceTire rotationsVehicle InspectionBrakes
Connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Service was quick and employees were very nice

Great priceBrakesService not listed
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service..Fair pricing. Very informative. I’ll be back! !! Thank you Mike, Brett & Tim

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Got 4 new tires and was in and out pretty quick. Great personnel.

Reasonable priceBrakes
TawandaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brett is always nice,respectful and helpful

Great priceBrakes
Eddie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My sone drove up from Florida and he stated a grinding noise was coming from the front end of his truck. I took it early Saturday morning and was promptly looked after. All things found needing repairs was done in just a few hours. Very grateful to everyone at Black’s Tire and Auto!

Reasonable priceGeneral repairs & maintenanceBrakes
Frances8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been going to Black’s since I moved to NC a year ago. As an elderly woman I need someone honest, dependable and trustworthy to service my car and Black’s has fulfilled those requirements. They do my oil change and inspect my car each time to make sure it’s in good working condition. If they find something they…

Tire rotationsWheel alignmentBrakes
DanaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just moved down here and grateful I found this place! Though they are always busy due to how great they are (call for appointment before you go), they get the jobs done at a REASONABLE price. Straight to the point and very great staff (Brett, thank you for all you do!). Will be my place from here on out!!

Great priceAuto brake repairTire rotationsBrakes
a6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Great priceBrakes
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceTiresBrakes
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto A/C rechargeVehicle Inspection
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceAuto brake repairBrakes

Show more brakes reviews (3 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

Jobs customers hired them for

Compare with