Experts Reviews · Company report
Black's Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%84+20.4Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Black's Tire & Auto Service

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #505Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,304 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Black's Tire & Auto Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Black's Tire & Auto Service is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Black's Tire & Auto Service is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Black's Tire & Auto Service is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Black's Tire & Auto Service for 8 kinds of job.

Black's Tire & Auto Service for general repairs & maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#447 / 578
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “General repairs & maintenance”

RebeccaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Hey everyone if you are looking for a place to get Tires, Oil changed, Brakes or Rotor work, need an Alignment or a State Inspection...Struts installed or just even a good overall Vehicle We'll check Blacks Tire in Calabash is the place to go! Thier whole staff is super knowledgeable and gets the job or jobs done as…

Great priceTiresGeneral repairs & maintenanceTire rotations
daniel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great experience, had appointment and knew who I was when I walked in. Asked me a few questions and promptly began servicing my vehicle. Shawn at the front desk was a pleasure to deal with.

Reasonable priceGeneral repairs & maintenanceTire rotationsOil change
WaltonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Well known local chain of shops. Of the few times Ive been to this location, everyone has been nice, professional and informative of any issues or concerns. Great shop!

General repairs & maintenanceAuto emissions testingVehicle safety inspection
PaulLocal Guide · 260 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The staff is very knowledgeable and eager to solve problems. Their pricing is very competitive.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Both inspections were completed on time

Great priceGeneral repairs & maintenance
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great team...quick service

Great priceGeneral repairs & maintenanceVehicle Inspection
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Wonderful staff and excellent service

Great priceGeneral repairs & maintenanceAuto maintenance
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very friendly. They got me in and out quickly at a reasonable price

Reasonable priceGeneral repairs & maintenance
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am from PA, needed a plate under engine hooked back up. Adam was on it, they got my car in and fixed very quickly!! I would highly recommend!! They were very nice and my experience was 100% satisfactory!! Thanks Adam at the Carolina Shores store on 17!!!

Great priceGeneral repairs & maintenance
Sue10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I found the staff very professional. They listened to my concerns and because of my cars mileage recommend the appropriate service.

Reasonable priceGeneral repairs & maintenance
DarleneLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

This is my second review of Black's tires. These guys& gals are so nice & great to do business with. I had an oil change a tire patched & rotation plus yearly inspection. All was done great & fast. The waiting area is very clean with comfortable waiting chairs. I was never pressured to purchase anything. The prices…

Great priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Jerry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Black's is the best! Very friendly staff, prompt attention to my vehicle, and quality work!.

Reasonable priceGeneral repairs & maintenance
Peter15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always available and flexible. Great service and work.

Reasonable priceGeneral repairs & maintenanceVehicle safety inspection
BrianLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent as always

Auto battery replacementGeneral repairs & maintenance
JamesLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Had a slow leak in one of my tires. They discovered that 2 of my TPS units were almost dead. All fixed in less than 2 hours without an appointment! Very caring and friendly staff! Would recommend for all of your automotive needs!👍

Reasonable priceTiresGeneral repairs & maintenance
Kate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Highly recommend their Calabash location. The folks here are honest and friendly, and the prices are fair. They communicate when they say they will and don’t keep you waiting longer than necessary. They did not charge me to do a diagnostic test and were very helpful in explaining what work was needed for my…

Great priceTiresGeneral repairs & maintenanceTire rotations
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Bret the manager has excellent customer skills and is friendly with his customers. Sean did a fantastic job on my corvette. I will be scheduling more maintenance on all three of our cars.

Reasonable priceGeneral repairs & maintenance
Helen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I always feel appreciated, that’s what great customer service looks like (a lost art). Headlight or brake repair, every one from the woman at the front, to the Manager makes every effort to make life easier. Thank you, Helen Helen

Great priceGeneral repairs & maintenance
Martha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were great! Was able to get my car taken care of same day-excellent service!

Great priceTiresGeneral repairs & maintenanceAuto maintenance
Eddie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My sone drove up from Florida and he stated a grinding noise was coming from the front end of his truck. I took it early Saturday morning and was promptly looked after. All things found needing repairs was done in just a few hours. Very grateful to everyone at Black’s Tire and Auto!

Reasonable priceGeneral repairs & maintenanceBrakes
MichaelLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My family and I are new to the area and were looking for a dependable and honest auto shop for our vehicles. After some online research and reviews , we selected Blacks Auto and Tire Center. We have used Blacks for all 3 of our vehicles and have found a true gem of a garage. From tbe polite front desk staff , to…

Great priceAir & cabin filter replacementGeneral repairs & maintenance
Shepard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Way overpriced on everything. 400.00 for one single tire replacement and all I got back when I questioned it was “did someone here quote you lower”. I overheard another customer pay 165 for an oil change! And she couldn’t believe it. No thanks I’ll go elsewhere.

Reasonable priceGeneral repairs & maintenanceWheel alignment
KathleenLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These folks are great. Have used them many times for myself. Now have family members going there, too. Recently helped us out in a pinch on a late Fri afternoon. They know how to work with the customer.

Reasonable priceGeneral repairs & maintenanceTire rotationsOil change
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto A/C rechargeVehicle Inspection
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceAuto brake repairBrakes
Ashley10 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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