Experts Reviews · Company report
Black's Tire & Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%84+20.4Value 14%97+13.7Replies to reviews 7%100+7.1Momentum penalty90−1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Black's Tire & Auto Service

Calabash, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #505Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 1,304 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Black's Tire & Auto Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Black's Tire & Auto Service is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Black's Tire & Auto Service is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 97% of auto repair shops.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Black's Tire & Auto Service is better than 90% of auto repair shops.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Black's Tire & Auto Service is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Black's Tire & Auto Service for 8 kinds of job.

Black's Tire & Auto Service for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.119
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.61
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 60/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#614 / 641
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 119 Google reviews tagged “Oil change” · showing 20

William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 hours ago★★★★★

Bret and members of Black's Tire of Calabash were very helpful and did the work very quickly and have me on the road .

Great priceTiresTire rotationsOil change
RebeccaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Hey everyone if you are looking for a place to get Tires, Oil changed, Brakes or Rotor work, need an Alignment or a State Inspection...Struts installed or just even a good overall Vehicle We'll check Blacks Tire in Calabash is the place to go! Thier whole staff is super knowledgeable and gets the job or jobs done as…

Great priceTiresGeneral repairs & maintenanceTire rotations
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Pleasant, efficient and through service.

Tire rotationsOil change
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

The service itself was fine but the wait was horrendous. I sat there for two and a half hours waiting for an inspection, oil change and tire rotation. After that wait I approached the counter and was told that my service wasn’t even started and that it may be another hour and a half. I did have an appointment and…

Reasonable priceTire rotationsVehicle InspectionOil change
MarkLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Easy appointment. Took the car right in. Advised me along the way. Very friendly staff.

Tire rotationsVehicle InspectionOil change
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I got my quote Thursday afternoon and Friday morning at 0730 my truck was in the bay being worked on. Jose and the guys there are all professional and respectful and when they finished the job, my truck interior and steering wheel were clean! They do nice work and they invited me in to sit in the lounge area before they even opened. Thank you guys!

Great priceTiresWheel alignmentOil change
VeronicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The best, worked me in to get my inspection done

Great priceVehicle safety inspectionOil change
joeLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I made an appointment and they took me right in. Jose is a good advisor. I’m a retired service manager and have dealt with advisors for my entire career. Jose is a keeper.

OverpricedAuto maintenanceOil change
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

Repaired my flat tire

Reasonable priceTire rotationsVehicle InspectionOil change
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

The team at Black’s Tire Calabash NC is great. My experience was above my expectations.

Reasonable priceTire rotationsWheel alignmentAuto tire replacement
daniel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great experience, had appointment and knew who I was when I walked in. Asked me a few questions and promptly began servicing my vehicle. Shawn at the front desk was a pleasure to deal with.

Reasonable priceGeneral repairs & maintenanceTire rotationsOil change
Kristine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I brought my car in to have my front stabilizer bar replaced because a dealership told me it needed to be replaced while they were fixing a recall. They wanted almost $500 for the replacement. I brought it to Blacks in Calabash instead of letting the dealership replace the part. Blacks looked at it and said there…

Great priceAir & cabin filter replacementTiresOil change
BeanChop4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always a good decision to take all my vehicles to this store. Very professional and they always communicate everything in advance and jobs are all completed as discussed.

Reasonable priceAuto A/C rechargeOil change
WayneLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great customer service. Go see this Great company, they support the local Boy & Girls club. Great family owned company.

Reasonable priceAir & cabin filter replacementTire rotationsOil change
Virginia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and attentive while I waited.

Reasonable priceTire rotationsOil change
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Air conditioner check out and charge

Reasonable priceOil change
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Long wait despite making an appointment 4 days in advance. The mechanic’s time to perform the work was appropriate. The 45 minute wait for the mechanic to get to my car is the problem.

Reasonable priceTire rotationsOil change
AutumnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

They cracked my rim but replaced the tires fast I guess

TiresOil change
TargoLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I came in for my annual inspection and get my old changed. They also rotate my times for me and do an overall check of things. Make sure I'm okay. I've been going there for years. They're always courteous, kind, answers my questions promptly, and I think they're fair priced. I will highly recommend them to anybody.…

Reasonable priceTire rotationsVehicle InspectionOil change
PaulLocal Guide · 260 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The staff is very knowledgeable and eager to solve problems. Their pricing is very competitive.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 4%Not sure 3%

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